WONDUU Reviews 

1,959
TrustScore 1.5 out of 5

1.5

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Company details

  1. Hobbies & Crafts

Information provided by various external sources

Tienda de artículos de calidad en Madrid zona sur, maquinaria y productos de artes gráficas (planchas transfer, serigrafía, plotter, rotulación) y además, artículos de deporte, hogar, industria y movilidad. ¡Todo lo que imaginas a precios increíbles!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(1,959)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scamm company

During the guarantee I had to send my bike to them. They denied that there was a problem and I had to pay € 60 before they would return the bike. When the bike was returned, the problem was not solved. A scamm company.

5 May 2023
Unprompted review
Rated 1 out of 5 stars

DON'T USE THEM

DON'T USE THEM

This company sold me a faulty microwave and won't answer my calls, emails or social media messages for a refund. Stay well away from them.

9 November 2021
Unprompted review
Rated 1 out of 5 stars

No answer from this company.

No answer from this company.
We placed and paid for an order, and more than 10 days later, our order is still "Pending". We contacted Wonduu by phone, by direct email, by contact form on their website, by facebook, NO ANSWER!
As a result we lost our money, have not received any product, had to place an order elsewhere.
We are a company and we can understand that sometimes delays happen but we can´t work with a supplier that it´s impossible to speak with.

7 May 2020
Unprompted review
Rated 5 out of 5 stars

Super rápido y en perfecto estado

Super rápido y en perfecto estado. Fenomenal!

26 September 2019
Unprompted review
WONDUU logo

Reply from WONDUU

Buenas tardes, Elisa. Muchas gracias por tú compra y tú valoración de 5*****. Te esperamos de nuevo, es un placer tenerte como cliente. Un saludo.

Rated 5 out of 5 stars

Super!!!!!

Super!!!!!!!

23 September 2019
Unprompted review
WONDUU logo

Reply from WONDUU

Hola Jaume. Muchas gracias por tú valoración y por la confianza depositada. Te esperamos muy pronto. Un saludo!

Rated 5 out of 5 stars

Good vendor

Good vendor. Highly recommended

17 August 2019
Unprompted review
WONDUU logo

Reply from WONDUU

¡¡Muchas gracias por tu valoración de 5 estrellas *****!! ¡¡Esperamos verte muy pronto y repetirla!! =)

Rated 1 out of 5 stars

ULTIMAMENTE EL SERVICIO ES PESIMO

5 August 2019
Unprompted review
WONDUU logo

Reply from WONDUU

Buenos días. Muchas gracias por tu compra y por contactar con nosotros. Sentimos mucho lo sucedido y te pedimos disculpas por las molestias ocasionadas. Para solucionar tu problema en la mayor brevedad de tiempo posible, contacta por favor con el departamento de incidencias enviando un correo a incidencias@grupok-2.com. No olvides adjuntar fotografías del producto recibido. Estamos convencidos de que todo quedará muy pronto resuelto. De nuevo te pedimos perdón. Esperamos y deseamos que todo quede solucionado. Un saludo y gracias por tu tiempo.

Rated 1 out of 5 stars

I ordered the T25 complete set but only…

I ordered the T25 complete set but only received the Gamma phase!

23 June 2019
Unprompted review
WONDUU logo

Reply from WONDUU

Hi!! We are sorry for your valuation. Please, contact with our Incidence Department in incidencias@grupok-2.com, my partners will answer you ASAP.
Thank you

Best regards =)

Rated 1 out of 5 stars

Demasiado tempo para preparar as…

Demasiado tempo para preparar as encomendas, no se consegue hablar con un assistente, e no respondem a Los mails

15 April 2019
Unprompted review
WONDUU logo

Reply from WONDUU

Buenos días Ismael! Gracias por contactar con nosotros.
Lamentamos las molestias ocasionadas con tu pedido.

Por favor, contacta con el Departamento de incidencias en Incidencias@grupok-2.com para solucionar tu problema lo antes posible, indicando tu número de pedido en el asunto.

Un saludo.

Rated 5 out of 5 stars

PERFECTO AMABLES Y EFICIENTES

11 March 2019
Unprompted review
WONDUU logo

Reply from WONDUU

Muchas gracias por tu comentario de 5 estrellas *****! Estamos encantados de tenerte como cliente :) ¡Un saludo!

Rated 5 out of 5 stars

Super !!!

Super !!!All great,prices and delivery!Amazing service.

10 March 2019
Unprompted review
WONDUU logo

Reply from WONDUU

Hi Emilia!! Thank you so much for your valoration. That 5***** mean a lot for us! It has been a pleasure. Regards =)

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