Wonky coffee is amazing value and good for the environment. We spend a lot on premium coffees. While there are better coffees, they come with a far far higher price-tag. Wonky Coffee is an extreme... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Decent coffee and arrives pretty sharpish. The freebies are really very welcome (though the dark chocolate I received was not nice - tastes very stale) BUT I am grateful and it cost me nothing! If y... See more
Company replied
I have dark roasted beans on subscription. Always good quality and nice tasting. I like my coffee strong and this delivers. The only issue I have is that I only get notified after dispatch that my co... See more
Company replied
Coffee I’ve tried so far tastes really good. There was an issue with the tin - otherwise this would be 5 stars - but I was impressed with their swift response. Looking forward to arrival of subscr... See more
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Company details
- #59 of 62 best companies in Coffee Roasters
- #50 of 56 best companies in Coffee store
Contact info
United Kingdom
- hello@wonkycoffee.com
- wonkycoffee.com
4.0
Great
27k reviews
Asks customers to review
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Thought I’d try it and loved it
Thought I’d try it and loved it. Went for the lucky dip box. So good I got it twice, was so surprised when I received the second box as they sent me some of the iced coffee cans and they are delicious, thinking of now getting them.
11 May 2026
Reply from Wonky Coffee
Hey 😊
Thanks so much for the lovely feedback ☕️💚 We’re delighted to hear you tried the Lucky Dip box and loved it 🌱😄 And how fun to get a surprise mix, especially the iced coffee cans! We’re so pleased you enjoyed them too.
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Great products!
11 May 2026
Reply from Wonky Coffee
Hey Sonja 😊
Thanks so much for the lovely feedback ☕️💚 We’re delighted to hear you’re enjoying the products 🌱😄
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
When my delivery failed to be…
When my delivery failed to be delivered, once Wonky were advised they promptly sent me another package
11 May 2026
Reply from Wonky Coffee
Hey Rachel 😊
Thanks so much for the lovely feedback ☕️💚 We’re really sorry your first delivery didn’t arrive, but we’re glad we could get a replacement sent out quickly once we were made aware 🌱😄
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
No prior notification of upcoming order/Parcel lost.
No prior notification of upcoming order so no chance to skip or cancel. Courier (Evri) would appear to have lost the parcel, the last update from them was on Wednesday 20.05 @ 12.08pm to 'apologise' for the delay, nothing since. I know from past experience that when this happens it is 'lost' so as of today 25.05.26 I am out of pocket to boot! I will be requesting a refund.
25 May 2026
Reply from Wonky Coffee
Hey Kevin,
We’re really sorry to hear about this experience. We completely understand how frustrating it is to have no reminder before an order is processed, especially when it then ends up delayed with no clear update from the courier.
We’re currently still working on introducing a reminder email feature before subscription orders are processed, and we appreciate you raising this as feedback as we know it would make managing orders much easier.
We also know how disappointing it is when tracking appears to stall like this, and we appreciate you sharing the timeline with us. While we do our best to work closely with Evri, we understand why this has left you feeling out of pocket and let down.
Please reach out to us at hello@wonky.com with your order details and we’ll make sure the team looks into this for you as quickly as possible, including helping with your refund request if the parcel has indeed been lost.
We’re really sorry again for the frustration caused and hope we can put things right for you.
To the Wonky Ones,
Wonky Coffee Team ☕💚
Too many decaf and broken capsules
18 May 2026
Reply from Wonky Coffee
Hey Glenys,
We’re really sorry to hear you were disappointed with your order. Receiving too many decaf pods when they are not your preference, alongside broken capsules, is definitely not the experience we want anyone to have.
While a few dents can happen due to the nature of rescued pods, the capsules should still arrive in good working condition and there should always be a balanced mix of coffees to enjoy.
Please do reach out to us at hello@wonky.com with your order details and photos if possible, and the team will be happy to look into this and help make things right.
We really appreciate you giving Wonky a try and we hope we can turn your experience around.
To the Wonky Ones,
Wonky Coffee Team ☕💚
I hadn’t wanted it but for some reason…
I hadn’t wanted it but for some reason my order has been duplicated . I have sent several emails asking for confirmation that my order has been cancelled until further notice but have had no response
17 May 2026
Reply from Wonky Coffee
Hey Norma,
We’re really sorry to hear this has happened. We completely understand how frustrating it must be to see a duplicated order processed when it wasn’t wanted, especially after you’ve already contacted us several times asking for confirmation of cancellation.
That’s certainly not the level of service we aim to provide, and we’re sorry you’ve been left waiting without a response.
Please do send another email to hello@wonky.com with your order details and mark it as urgent if possible. Our team will look into the duplicated order and make sure your subscription cancellation request is properly looked after.
We’re really sorry again for the inconvenience and frustration caused.
To the Wonky Ones,
Wonky Coffee Team ☕💚
Lovely ut mostly dark. Chocolate
Once I managed to place an order the process went smoothly and the. Chocolate is lovely. More Dark chocolate than milk but quality good.
17 May 2026
Reply from Wonky Coffee
Hey Lindsay,
Thanks so much for your lovely feedback, we’re really glad to hear the ordering process went smoothly and that you enjoyed the chocolate.
We appreciate your note that it’s mostly dark chocolate rather than milk, and we’re glad the quality still came through well for you.
We’d also love for you to consider giving us 5 stars next time if we’re able to turn it around for you, as it really helps us continue doing what we do.
Thanks for your support in helping us rescue great treats that might otherwise go to waste.
To the Wonky Ones,
Wonky Coffee Team ☕💚
We like our coffee in our house so we…
We like our coffee in our house so we go through a lot of pods, if I’m running low I just go on line and ask them to send my order sooner, so great coffee- great service x
17 May 2026
Reply from Wonky Coffee
Hey Gwen,
Thanks so much for your lovely feedback, we’re really glad to hear the coffee is going down so well in your house and that the service has been easy and flexible for you when you need to top up sooner.
It’s great to know everything is working nicely for you and making it simple to keep the coffee flowing.
We really appreciate you taking the time to share this with us.
Thanks so much for the 5 star review ⭐ we really appreciate your support and we’d love for you to keep those 5 stars coming ⭐
Thanks for your support in helping us rescue great coffee that might otherwise go to waste ☕💚
To the Wonky Ones,
Wonky Coffee Team ☕💚
Not great value for money especially…
Not great value for money especially for the decaf - you mostly get one type, maaaybe a few other random pods. Had to bin a lot of some white ones of very poor quality, made in plastic and tasted disgusting.
My husband drinks a lot of coffee and compared to these even the Aldi pods taste perfectly good and are super affordable.
Lastly, just a pet peeve of mine - was already subscribed for the big boxes but wanted to pay for two of their smaller sample boxes because I have limited counter space and wanted to refill them from the big boxes I’m subscribed for. They declined as those were just for new clients. I found this ridiculous! So of course made my friend order as a new client and then cancel her subscription. A great customer service goes a long way.
Ps - They spam you with marketing emails DAILY 🤦♀️
25 May 2025
Unprompted review
Reply from Wonky Coffee
Hey Miss D,
We’re really sorry to hear that your experience with the decaf selection and overall value did not meet expectations.
We completely understand your frustration with receiving too much of the same pod type, especially when some of the coffees were not to your taste. We’re also sorry to hear about the quality concerns with the white plastic pods and appreciate your honest feedback regarding both flavour and variety.
We understand your point regarding the sample boxes as well. While these offers are normally reserved for first time customers, we appreciate why that felt frustrating given you were already subscribed and simply wanted a practical storage solution for your kitchen space.
We’re also sorry to hear the marketing emails became overwhelming. Customers can manage email preferences or unsubscribe at any time, but we appreciate the feedback as we know daily emails are not for everyone.
Thank you for taking the time to share such detailed feedback with us. While we’re disappointed to hear we missed the mark here, feedback like this genuinely helps us understand where improvements are needed.
To the Wonky Ones,
Wonky Coffee Team ☕💚
Reply from Wonky Coffee
Hey Michael 😊
Thanks so much for the lovely feedback ☕️💚 We’re delighted to hear you’re enjoying the product, price, and service as usual 🌱😄 That consistency really means a lot to us!
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Superb service and even better coffee
Not only is the site easy to navigate, and the ethos of "Wonky Coffee" laudable, but the most important element is that the product is excellent. I am passionate about coffee and this made me fall in love even more with it
17 May 2026
Reply from Wonky Coffee
Hey Judith 😊
Thanks so much for the wonderful feedback ☕️💚 We’re absolutely delighted to hear you’re enjoying both the coffee and the overall experience with Wonky 🌱😄 It means so much to hear that, as someone passionate about coffee, our products made you fall even more in love with it!
We’re also really pleased you appreciate the ethos behind what we do and found the website easy to use 💚
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Haven’t had it yet
Haven’t had it yet - evri keep delaying g delivery so not sure I will buy again
17 May 2026
Reply from Wonky Coffee
Hey Jenny 😊
Thanks for taking the time to leave your feedback 💚 We’re really sorry to hear your delivery has been repeatedly delayed and that you still haven’t had the chance to try the coffee yet ☕️ That’s understandably frustrating, and definitely not the experience we want for our customers.
We’ll make sure this feedback is shared with the team and the courier partner. We really hope your order arrives soon and that, once it does, the coffee makes up for the rocky start 🌱
We hope to get a perfect row of stars next time so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Reply from Wonky Coffee
Hey Susan 😊
Thanks so much for the lovely feedback ☕️💚 We’re delighted to hear you’re enjoying the great tasting coffee, reliable delivery, and the flexibility to easily delay your subscription whenever needed 🌱😄
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Reply from Wonky Coffee
Hey Gabor 😊
Thanks so much for the lovely feedback 💚 We’re delighted to hear you received excellent service and found the team friendly 🌱😄
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Delivery etc is fine
Delivery etc is fine, the coffee is great, but it’s just not value for money per pod. Sadly in these economic times we have to leave.
8 May 2026
Reply from Wonky Coffee
Hey Teresa,
Thanks so much for taking the time to share your thoughts, and we’re really glad to hear you’ve enjoyed both the coffee and the delivery experience.
We completely understand your point about value for money, especially with the current cost of living pressures. Everyone has different priorities and budgets, and we appreciate your honesty in saying it’s no longer the right fit for you.
We’re grateful you gave Wonky Coffee a try and really appreciate your support while you’ve been with us.
If anything changes in future, you’d always be welcome back.
To the Wonky Ones,
Wonky Coffee Team ☕💚
Fabulous coffee
I love these coffee pods! I have rediscovered my Nespresso and am really enjoying the intense mix.
I also purchased some iced coffee, not tried yet but with a heatwave this weekend, I’m sure I will.
I’m excited to try wonky chocolate and bags of ground coffee too.
15 May 2026
Reply from Wonky Coffee
Hey Alison 😊
Thanks so much for the wonderful feedback ☕️💚 We’re delighted to hear the pods have helped you rediscover your Nespresso and that you’re enjoying the Intense Mix 🌱😄
Perfect timing for the iced coffee too with the heatwave coming! ❄️☀️ We really hope you enjoy that, along with the wonky chocolate and ground coffee when you try them 🍫
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Always terrific. ⭐️
I've been a customer for a couple of years now with a semi regular delivery direct to my door. The pods come in a great little box that sits right on the bench next to my coffee machine. They are always terrific. . ⭐️
8 May 2026
Reply from Wonky Coffee
Hey Chez 😊
Thanks so much for the lovely feedback ☕️💚 We’re delighted to hear you’ve been enjoying Wonky for a couple of years now and that the regular deliveries and pod box fit perfectly into your coffee routine 🌱😄
And hearing the pods are “always terrific” really makes our day ⭐️
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Really enjoy a good coffee
Really enjoy a good coffee , and this is exactly what you get from Wonky at an affordable price
15 May 2026
Reply from Wonky Coffee
Hey Jennie 😊
Thanks so much for the lovely feedback ☕️💚 We’re delighted to hear you’re enjoying great coffee at an affordable price with Wonky 🌱😄 That’s exactly what we aim to deliver!
Please keep sending those perfect stars our way so we can reach more homes for rescuers ⭐️🌍
To the Wonky Ones,
The Wonky Coffee Team 🌱
Enjoying my wonky chocolates
14 May 2026
Reply from Wonky Coffee
Hey Patrick,
Thanks so much for your lovely feedback, we’re really glad to hear you’re enjoying your Wonky chocolates!
We really appreciate you taking the time to share this with us, it means a lot to the team.
We’d also love for you to consider giving us 5 stars next time as it really helps us continue doing what we do.
Thanks for your support in helping us rescue great treats that might otherwise go to waste.
To the Wonky Ones,
Wonky Coffee Team ☕💚
Evri have not delivered and are…
Evri have not delivered and are apparently returning to you without it leaving their depot
15 May 2026
Reply from Wonky Coffee
Hey Michael,
We’re really sorry to hear your parcel has not been delivered and is apparently being returned without ever leaving the depot. We completely understand how frustrating and disappointing that must be, especially when you’ve been waiting for your order.
Unfortunately, once parcels are with Evri, situations like this can occasionally happen outside of our control, but we know that does not make the experience any less frustrating for you.
Please do reach out to us at hello@wonky.com if this has not already been resolved, and our team will be happy to look into the situation and help get this sorted as quickly as possible.
We sincerely apologise again for the inconvenience caused.
To the Wonky Ones,
Wonky Coffee Team ☕💚
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