Woodartdeal Furniture  Reviews 

First off, I never leave reviews but I’m beyond frustrated. Horrible, horrible, horrible company!!! Received a damaged product with crushed edges on the wood bench and the benches holes do not align so it can not assembled properly.
I’m now on my 8th email with them fighting to return the bench. They had the audacity to suggest that I take it to a local repair shop and they would reimburse me. DO NOT BUY ANYTIING FROM THIS COMPANY!!! I wish I had read the reviews first before purchasing, lesson learned.

I know they get some bad reviews.  And I never leave reviews for anything.  But they shipped my table in the timeframe that makes sense from China to my door.  The table arrived well packaged, in good condition, and precisely what I expected when it arrived.
They were also responsive to my emails.
I'm a happy customer.

Hey, please don’t buy from this business. Waited months for two chairs that came one was broken and both looked nothing like the website. Waist of time and money.

This company is a scam. The refund policy is a scam. The goods are inferior, look fake, long shipping time, and the customer service sounds like an AI. There is no customer service- Never order from this company or the Chinese, I spent $500 for garbage and cannot get a refund without paying shipping costs to China!

Avoid at all costs. This company is a total scam. The half whiskey barrel side table I ordered is fake manufactured wood with terrible fake wood finish. The metal stay is super thin (like dangerous) galvanized metal. There is nothing rustic, hand made, or real wood about it. The company is a total scan. They post pictures, that they likely steal from actual artist sites, and then ship you garbage items that look like they're from Alibaba, selling for $18. In their customer service responses, they continue to emphasize that they are artisan handmade. They encourage you to assemble the item and offer a 10% discount if you keep it. When you want to return it, they may give you an address, but you will have to pay shipping to China. That will likely run you another $50. They claim they will refund your money after inspection, but I have zero confidence that they will do so.

I contacted Woodartdeal on Black Friday 2025. I knew I wanted floating shelves but didn’t know much else, so I Googled floating shelves and they came up. I emailed and asked if ordered shelves would they be to me by Christmas. I was unaware they were in China or I wouldn’t have even bothered. They told me I’d have them in two weeks, so I put in an order. Around 12/18, I emailed for a status and they hadn’t shipped yet. I was annoyed. I told them to cancel the order and I’d find someone else. Then they replied they had been shipped and I had to wait to receive them first before they could be cancelled. They promised they’d send a return shipping label if I accepted the package when it arrived. Fast forward to February and these shoddy shelves arrived. Poor quality. Not real wood. They started offering me stupid money (read very little) to keep them. I refused. Then they said I’d have to pay shipping. I refused and send them their email saying they’d send a return shipping label. Then they said they needed a break after working Christmas and New Years and there’d be no one in the office until March who could authorize a return label. I sent them multiple emails in March and they never replied. BEWARE BEWARE. Try Nook Woodworking instead. Lovely shelves and good value.

Update; they just replied to my review with more lies. They haven’t engaged with me since January. I demanded a refund, sent a ridiculous number of pictures showing that the product was still in the box and ready to be sent. They never sent me return information. Ever. They wanted me to pay for it even though their return policy said they would. I can’t remember when but months ago I threw their crap out and got shelves from Nook Woodworking. Haven’t looked back.

This is a Chinese company that pretends to be local. They basically have stolen 1,000 dollars from us and now they won’t respond.

Don't buy from this business. I ordered an end table based off the description and picture on their website. When it arrived 7 weeks later it was nothing like the picture or description. For example, there was a metal strip that was supposed to be black and antique-looking but instead was shiny silver and so thin it is razor sharp and would be a danger to use in my home. When I contacted their customer service, I was sent a form letter in which they didn't bother changing the name, so it was addressed to the last person who received it, and they didn't change the product name so it talked about a dining room table. They did not address my concerns and insulted me by telling me to keep the end table that I do not want, and because they are concerned about my satisfaction they will give me a 10% refund. I would like honesty from this company, both in their portrayal of their goods and in their customer service. A total waste of money and energy.

We ordered a live edge bar table. I originally ordered the wrong leg height, and contacted the company a couple of days after the order, they were quick to respond and adjusted the order. It took a few weeks to ship, but I expected that and communication around shipping was great! When it arrived, it was beautiful, just like the picture on line. live edge looks amazing. Very solid product, and the holes to mount the legs were pre-drilled perfectly.

Do not buy, this is a scam. Description claims that it is solid wood but it is flimsy plywood. Also, I ordered 1/31/26 and didn't receive my item until 3/12/26 as it was shipped internationally. Item was also damaged upon arrival and the instructions were in a different language with no English option.

I can’t speak to the products since I had to cancel my order. I can speak to the excellent, efficient, timely and professional customer service! Thank you!

I gave two stars because the quality of the furniture is decent enough. I would like to give one star, but I'm going to be fair.

The customer service is phony friendly, meaning they are using AI to write responses that they think you want to hear. If you use AI enough, you can recognize a response made with same. The website states that the table I ordered with comfortably fit three stools - it does not. When I asked to return one of the stools, it hadn't even been opened, I received several AI responses telling me how correct I was, how sorry they were that the website wasn't accurate, and that they would offer me a 30% discount to keep it. I didn't want the item, I stated that, and was ignored for a few days until finally I followed up and asked about a full refund because I didn't want to pay for an item I couldn't use, even with a good discount. Eventually they wore me down, I gave up, accepted the discount, and now I have three stools stuffed under a table with no hope of anyone ever sitting in them all.

They claim shipping takes 3-4 weeks, it took over 5, and came in a bunch of different deliveries. Not the end of the world, just annoying.

Additionally, the items come with no pre-drilled holes, nor any instructions. You're on your own. I am not handy, but thankfully I've used a drill enough times and logically just used a marker in the spots where the bottoms of the items matched up, but beyond that, there's no help whatsoever.

There's no chance I would ever buy anything from here again.

Package in transit for 22 days, says delivered but never showed up and no refund. SCAM

Worst experience ever!!!! DO NOT BUY FROM THEM!!! Spent over $1200 on what was advertised as solid wood table, it’s hollow and cracked!!! THEY WILL NOT HONOR THEIR RETURN POLICY, they want to send me $300 to shut me up and to fix a crack! It wouldn’t be cracked if it were solid wood as advertised! AND NOW THE ARE JUST GHOSTING ME!!!!

They appear to be local but are located in Asia and this is not "easy-to-know" from their website. They have not answered emails that I have sent asking questions and lastly, shipping is 4 weeks from wherever they are located in Asia (again, not clearly communicated). Buy local......

I ordered a double live edge table and what they sent was a table with a semi done cut and there were scratches on several parts of the table right out of the box. The staining process looks terrible and nothing like live edge tables on their website or out in other places I have seen.

The product is not even a resemblance of what they show. They advertise a single slab. Lie. The live edge is a joke and not what they depict in the pics at all. The leg style is completely different than what they advertise. For $921 I should expect decent quality. Had I realized this was from china I would have passed, that's on me, but they make themselves look like a local wood shop. I'm disputing the charge due to false advertising.

Steer clear of this company. Here was my horrible 2 1/2-month-long experience. The desk shipped from China and took over a month to arrive. It was damaged. It was not replaced, and they only offered a 30% refund and told me to use the money to hire someone to fix it locally. They sent the wrong hardware. They said they would expedite the correct hardware. A month later it showed up. The hardware was so flimsy that we had to buy an additional bracket to get it stable (which defeated the purpose of the hinged desktop I purchased - it is now permanently affixed to the wall, which I didn’t want). They are still making me jump through hoops to prove this was all my fault through poor installation). I will NEVER again buy from this company and recommend you don’t either.

I wish I would have read the reviews before buying. 8 days nothing from the customer service. Bought a table and total junk. Falling apart, Cracking everywhere not even 3 weeks old. They wont answer my emails about to take it to the BBB and higher if I need to. Clearly there ripping ppl off with no remorse

I am still receiving emails from this merchant showing screenshots (that are likely fabricated) that the refund is in process..This is basically a criminal enterprise..They are not intending to satisfy the customer in any way..Again, if they were located in the United States jurisdictions, we would have the Local Attorney general activated...