The product and the website are both very great. I love my surfskate. But the delivery was 6 days late, without update information about the delay. When I emailed wooddetail my mails did not get t... See more
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See what reviewers are saying
I placed an order in the beginning of October 2023. One month passed and after numerous times that I tried to contact them I got answer that my package got lost and I will receive refund. It’s been... See more
great company, very pleased with my new board, slight squeaky trucks but that is to be expected by most surfskates or long boards, easily fixed with abit of soap or wax shavings! will definitely use t... See more
Company replied
Incredible service using the whatsapp number! I received my surfskate in under 24 hours. After enquiring if pickup from the warehouse was possible, since I would only be in Barcelona for 1 day, they w... See more
Company replied
Company details
Information provided by various external sources
Surfskates and natural wood accessories. Products with old school essence designed and manufactured in Barcelona to the World.
Contact info
Barcelona, Spain
- info@wooddetail.com
- wooddetail.com
3.9
Great
289 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great board
Great board, fast delivery and very helpful stuff! I can truly recomend!
8 June 2020
Unprompted review
Couldn’t Fault
The order arrived quicker than i expected (3 days later) and the products i received were excellent and to a very high quality. 5 stars, would buy from here again.
1 June 2020
Unprompted review
My opinion
Loved all the products I ordered and their quality! The deliveries are always on time and I totally recommend it.
22 May 2020
Unprompted review
AMAZING 😉
punctual delivery nevertheless COVID-19, very good surfskates quality, cheap price, amazing vibe!
strongly recommended!
Immanuel Vassalli
19 May 2020
Unprompted review
Best shop for beautiful cases and fast…
Best shop for beautiful cases and fast shipping
13 May 2020
Unprompted review
They're just amazing.
They're lovely and their designs are stunning. Love all they do!
...
Son encantadors i els seus dissenys són genials. M'encanta tot el que fan!
11 May 2020
Unprompted review
Awesome phone cases
Very fast shipping. For those who are into surf and surf vibes their phone cases are amazing and really nice quality
7 May 2020
Unprompted review
Reply from Wooddetail
Hi Guilherme, thank you for your review! 🙏
Aloha!
Talented and awesome designs
They make awesome and special designs!! Very good quality and good service to. Thanks guys!
7 May 2020
Unprompted review
Reply from Wooddetail
Thanks to you for your trust! 🙌
Have a nice day! 😊
Amazing!!
Honestly, this brand is amazing!! I had some troubles with ordering, but they helped me right away. The iPhone case I ordered, is from high quality and it looks so good!! I also got an AirPods case and seriously I have never seen such a beautiful case in my life!
I would recommend this brand to anyone. I would definitely buy other items in the future from Wooddetail!
5 May 2020
Unprompted review
I really love the board
I really love the board. I had an issue with the kingping but they immediately answered and sent a new one the same day. Really good service and nice staff!
4 May 2020
Unprompted review
amazing quality and good service!
Although it took a bit to get the case I wanted back on stock, the customer service was great, the delivery quick (despite Covid19 and living in Canary Islands) and the quality amazing!!! From packaging to the actual case it feels these guys put so much care on this.
I would buy again!
4 May 2020
Unprompted review
i love the ocean fragrance!
i love the ocean fragrance!! and the necklace can go with anything!
1 May 2020
Unprompted review
Hello
Hello, 4 days ago I ordered a wooden case from your e-shop. Unfortunately I have not received the usual email that confirms the purchase yet, even though I have the receipt from my PayPal account. I have sent you an email but I havent received a respond yet!
1 May 2020
Unprompted review
Reply from Wooddetail
Hi Elpida, We sent the package the same day you made the purchase. You should have received mail when we sent your order and another with your tracking. They are automatic emails, if you have not seen them they may be in your spam folder (sometimes they go there).
We can not find your email asking for your order but we answer you here. Please check your email and if you need it, you can contact us at: info@wooddetail.com
We just sent you the information of your shipment to your email.
We work our customer service to the best of our abilities, today for example is a holiday. 😁
Aloha!
Very fast delivery and excellent…
Very fast delivery and excellent purchase.
30 April 2020
Unprompted review
Reply from Wooddetail
Hi Antoni, thank you for your opinion, always we try to give best service possible 😁
Really glad to know that we did it!🙌
Great management and awesome boards
Quick delivery, nice and helpful service. You will find the most beautiful surfskates here.
Thanks for your great support and quick answers to my requests!
27 April 2020
Unprompted review
Reply from Wooddetail
Thank you for your opinion, your satisfaction makes us happy 😃
Aloha!
great product , delayed delivery
great product , delivery delayed due to the coronavirus but no fault of yours did that happen . good service otherwise .
26 April 2020
Unprompted review
Reply from Wooddetail
It is true that we are having specific problems with deliveries due to the current situation. The entire logistics network is saturated. We wish we could solve this big world problem but we are just normal people 😊
Aloha!
Amazing Surf Skate + Customer Service
I bought the 33" Surf Skate and I absolutely love it. The feeling of surfing and making nice turns is fully given, but its still stable enought to cruise through the city.
I had to reach the customer service twice, first because of a rattling bearing and secondly because I crashed the board.. In both cases the customer service via Instagram worked perfeclty and they helped me out within minutes.
23 April 2020
Unprompted review
Reply from Wooddetail
Thank you for your love! 🙌
Aloha!
Wonderfull stuff
Wonderfull stuff. Just how I thought it would look! Delivery took a couple more days because of the COVID-19 but the service was great. Worth to wait.
16 April 2020
Unprompted review
Reply from Wooddetail
Hi Olivier, thank you for your trust in these difficult times 🙌 and thank you again for understand the situation!
Aloha!
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