Woodward Solicitors Reviews 

317
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Woodward solicitors dealt with the selling and buying of our new house. Nasira and Abbie were allocated our cases. Everything was smooth sailing, until our vendor tried to pull out 3 weeks prior to co... See more

Rated 1 out of 5 stars

We called to ask about being taken on as conveyancing clients. The receptionist informed us someone would call back to discuss further. 24 hours later, no callback received. Poor customer service, if... See more

Rated 5 out of 5 stars

I recently sold a property that had been rented out for the previous 12 years. The property was in Liverpool and I live in South Cumbria. Joanne and Beth conducted all the necessary legal work and enq... See more

Rated 5 out of 5 stars

I would highly recommend Woodwards solicitors. Especially Kathryn Ducker who has made the whole process of buying and selling our house, smooth and stress free. We really did recieve an exceptional s... See more

Company details

  1. Property lawyer
  2. Family Lawyer

Written by the company

Buying or selling a property can be a stressful time. Here at Woodward Solicitors, we have the knowledge and experience to make the process as easy and stress-free as possible. We cannot totally eliminate the stress, as most of us who have moved house will testify, however we will do all that we can to minimise it. We welcome feedback, both positive and negative. The positive reaffirms the way we do things, the negative helps us to look at things that we can maybe do better. Please note that the conveyancing process can be slow and cumbersome., and sometimes your frustrations can be aimed at ourselves, when they really should be aimed at the system. Remember, you are our client and we want to do the very best for you, we are only paid if and when your matter completes, hence we want to achieve that as soon as we can, without missing any information that we need to report to you. Buying a property is one of the largest purchases that you will ever make, so we are on your side in achieving that goal, by advising on what you are buying in the shortest time frame that we can, without cutting any corners.


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4.0

Great

TrustScore 4 out of 5

317 reviews

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4.0

All reviews

(317)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Very unhelpful

Established that a Will had been fully paid for and it turned out to be invalid as it had not been fully completed and there was not any follow up by the Will Writers to ensure the Will had been correctly completed - when following up, was just palmed off to the solicitors as they had 'no record on file'

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout!
We have recently moved house and used Wilkinson Woodward for the conveyancing process for the sale and purchase.
Used is certainly the wrong word. All the staff at WW helped us through the process.
Ours was not a straightforward sale & purchase, as we needed to buy promptly and take out a bridging loan. This obviously complicates matters as there is also a bridging loan company to deal with and unavoidable communication issues.
I had initially sought advice from a partner about the process. Based on previous knowledge and advice from estate agents, the choice to go with WW was obvious.
All through the process, our enquiries were dealt with very quickly and the service felt personal. The price seemed too good to be true, given the sometimes inaccurate reputation that solicitors have for charging.
The process was not helped when our sale chain broke down, leading to more work on the sale. Reception staff were always helpful. The solicitors who dealt with contracts, etc, were thorough, efficient and approachable. I would highly recommend them.
In particular my thanks go to Andrew Crabtree and Melanie Leadbitter, along with all their support staff.
My apologies for the delay completing a review.
Merry Christmas.

27 October 2025
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with this…

I am extremely disappointed with this firm of solicitors.
They acted for the purchaser of my flat in London and kept asking ludicrous questions which were totally unecessary throughout the whole process. At the last minute they insisted that I placed £500.00 on deposit with them in case there were any outstanding costs relating to the service charge. We did point out that the landlords had in fact just reimbursed for an overpayment of the charges! They wrote the terms of this rider that it would be refunded in full with interest before 1 year had passed if there were no outstanding bills. It is now 5 months over the 1 year they stipulated and still they haven't refunded me. They will not even talk with my lawyer
I have had to now resort to reporting them to the Ombudsman.

5 April 2025
Unprompted review
Rated 1 out of 5 stars

No response to enquiry

We called to ask about being taken on as conveyancing clients. The receptionist informed us someone would call back to discuss further. 24 hours later, no callback received. Poor customer service, if that is their standard of service then what will they be like during conveyancing. Went with another local firm who seem to want clients.

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Traumatic conveyancing experience

A delayed review as I was recently reminded how awful our conveyencing experience was which happened in the tail end of Covid. Hope they have improved. The trainee conveyancer did not appear supported or supervised appropriately in my case that involved a gifted deposit with significant delay processing for which I had to contact the head of conveyancing myself to try and expedite. Then a very strange experience of trying explain i needed to buy a house regardless of what my Covid exposure risk was. My recommendation is don’t use if you have any complexity in case or want to compete without stress

1 January 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful conveyancing solicitor

Absolutely awful conveyancing solicitor
I am a landlord so familiar with buying and selling properties
If you want not slow but a VERY slow team to handle your property sale extremely uncooperative lack of interest who are happy to delay take all the time in the world can handle a very stressful experience then use them.
They could not care less
I was a seller of one of my properties most sales I have done in the past have been completed in 6 to 8 weeks these people took 16 weeks and that was where the buyers was constantly trying to get things moving they had all the paperwork they needed mid December but made sure to drag the sale into the New year
One Star is far to good for them if I could it would be minus 5*

13 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Highly recommended.

These solicitors were very attentive and proactive with conveyancing for our house purchase and addressed our queries quickly. They used a real time tracking app and we had very regular updates of where we were in the process.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Buying and selling

Second time that we have engaged Angela Howard. Throughout the whole buying and selling proces Angela, Lisa Vose and others in the team were very efficient, proactive in progress chasing and quick to communicate.Also sensitive as to how much of a deal it was for us. Thank you so much.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

Painful is not the word

I sold my property through Woodwards recently. I constantly had to chase them for updates as to where we were and what was happening. Requests for updates never answered and got the general feeling when I called they could not wait to get me off the phone. Two weeks after completing I am still awaiting documentation from them. Would be easier to train for my own law degree than deal with them and the final insult was one hour after completion they sent me an e-mail asking for a five star review on here. REALLY!?.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service from the start

Great service from the start. Made really easy by using online forms for signatures etc.
Danielle was our solicitor and was brilliant. Great communication and was really determined and resilient when completing our sale and purchase. Would definitely recommend.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

We used Woodward solicitors for…

We used Woodward solicitors for purchasing a property with my wife as first time buyers.

Lucy was excellent through the whole process and we couldn’t be happier with the great service we received.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

As a landlord

As a landlord, I have bought and sold numerous properties in the last 10 years but I this is the first time I have used Woodwards. I will definitely be using them again as Robyn Brand provided a professional and efficient service. It was particularly helpful being able to view the progress of the sale on the electronic chart as this meant we were always able to view the progress without having to chase our conveyancer for updates.
Excellent.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Professional and they CARE

Woodward Solicitors deliver a professional service and they CARE. Moving home is challenging and they take the stress out of the process. Special mention to Robyn & Lydia who have outstanding customer service skills, can always be contacted and come back to you with prompt updates. If you are moving/selling you home then I would highly recommend Woodward.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

I was very impressed with Robyn

I was very impressed with Robyn. Every time I asked for an update, she gave me one almost immediately and she acted in a professional and efficient manner at all times to ensure a smooth conveyancing experience.
Thanks Robyn

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Robyn

Robyn was fantastic - she replied to my emails quickly and was always very clear and professional. Buying a house for the first time is a really stressful experience and I’m glad that I went with a reputable firm like Woodward Solicitors.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Top Conveyancing Service

We appointed the Conveyancing Team at Woodward Solicitors to undertake the sale of our family property, and boy oh boy they have been absolutely brilliant from beginning to end. A huge thank you to Robyn Brand whose professionalism and proactive efforts went above and beyond, and were so appreciated. There was a tricky moment with regards to the sale but Robyn saved the day. Woodward Solicitors are extremely lucky to have such an astute, friendly person working within their team.

6 October 2023
Unprompted review

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