Woodworm Reviews 

635
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Bought a size 2 cricket bat for my son. Needed it fast so ordered next day.....didn't arrive for several days - bad start. Customer service not particularly helpful. Bat is woodworm IB 235+... See more

Rated 3 out of 5 stars

Ordered from Woodworm through their website woodworm.tv and had mixed feelings overall. Delivery was quite fast, but there were a few delivery issues that made the process less smooth. The items thems... See more

Rated 1 out of 5 stars

I have tried to contact Woodworm several times in the last week by phone and email and no phone call returned as requested!!! You send emails asking if customers need help and will contact us but then... See more

Rated 4 out of 5 stars

OK the purchase was good but the only thing I was concerned about when I clicked pay the screen vanished and just said you basket is empty and that's all. I didn't get a confirmation number or em... See more

Company details

  1. Cricket shop

Information provided by various external sources

Come see what the Worm's got in store for you


Contact info

  • Dagnell End Road, B98 9BE, Beoley, United Kingdom

  • woodworm.tv

2.7

Poor

TrustScore 2.5 out of 5

635 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(635)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent Quality clothing

I would give you 5 Stars if you had items in stock for my size (medium 3 pack short sleeve shirts), seems they’ve not been available for many months. Overall though, the service was exceptional from start to finish. I’ve worn your clothing items for a long time now and the quality is just brilliant for the price. Thank you

8 September 2021
Rated 5 out of 5 stars

Another Great Purchase

Very pleased with the shirts - great colours, but also good quality (especially considering the price!)

As always, great service from Woodworm - fast despatch and delivery.

6 August 2021
Rated 1 out of 5 stars

Can't review the product as I still…

Can't review the product as I still haven't received it. Emailed asking for update and no reply... Have had two marketing emails trying to get me to buy more kit. Yeh.... Not happening

3 August 2021
Rated 5 out of 5 stars

Great Shirts

I saw a neighbour wearing one of your shirts and asked for the website. From ordering to delivery, everything was flawless.
Excellent shirts and very reasonably priced

20 July 2021
Woodworm logo

Reply from Woodworm

Truly appreciate your review, Anne! Enjoy your purchase!

Rated 5 out of 5 stars

Everything went as planned so nothing…

Everything went as planned so nothing to complain. Shoes are great, quality is really good better than other big brands in this price range. Delivery was on time. Keep up the good stuff.

11 July 2021
Woodworm logo

Reply from Woodworm

Thank you, Nilesh, for your purchase and review!

Rated 5 out of 5 stars

I bought the wrong size and the returns…

I bought the wrong size and the returns policy was super easy and I got a new pair in the correct size within two days of sending off the first pair. 10/10

10 July 2021
Woodworm logo

Reply from Woodworm

Thank you for taking the time to give us your feedback, Alexander. Much appreciated!

Rated 5 out of 5 stars

Decent quality products

Decent quality products, excellent for the price point, and delivered very quickly. Will definitely be using again as my Son needs more equipment or needs adult sizes.

7 July 2021
Woodworm logo

Reply from Woodworm

Thank you for your purchase and review, Mr. Hobday!

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