While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Customer service is terrible and contradictory . Extremely unhelpful . Many of their game play claims and rewards are false and misleading . Do not expect results from the side games and play only the... See more

Rated 1 out of 5 stars

The game operator Wooga has recently started to rename (censor) groups/teams in the game June’s Journey just because a group/team name has “Trump” in it. That means Wooga operates politically and wi... See more

Rated 1 out of 5 stars

I've been playing JJ for a few years, and it used to be a fantastic game. But recent changes've ruined everything. From being "a free hidden object and mystery game" it turned into a pure casino game... See more

Rated 2 out of 5 stars

This company makes games that say they are designed for use on devices such as the iPad and iphone but they don't work properly on these devices. If you try to play them, they crash after you win a l... See more

Company details

  1. Gaming services
  2. Game Shop

Information provided by various external sources

Privacy policy: http://www.wooga.com/legal/privacy-policy Terms of use: http://www.wooga.com/legal/terms-of-use Imprint: http://www.wooga.com/legal/contact/ Follow us on Twitter to get the latest company and industry news! http://twitter.com/woog...


Contact info

  • Saarbrücker Straße 38, 10405, Berlin, Germany

  • wooga.com

1.5

Bad

TrustScore 1.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I naively thought that once the powers…

I naively thought that once the powers that be saw/heard the overwhelming negative response to the recent changes to the cafe on June's Journey they would acknowledge their mistake and revert back to the old rules. One of the best aspects of the game was that it encouraged teammates playing together and caring about each other. Sharing drinks, chatting and supporting each other was a major attraction. However; this company and, in particular, one community manager has made it clear that they do not care! Instead of acknowledging the THOUSANDS of opinions expressed by their (most often) paying customers they have told us to Stop Screaming and complaining and understand that their reasoning is the only way to do things.Well heads up, we are your paychecks and IF you continue to ignore us you won't hear us anymore because we will all be gone to better games. So you decide.

10 June 2021
Unprompted review
Rated 1 out of 5 stars

Absolute disaster

Absolute disaster - but if that is what you want Wooga/Playtika, congrats you made it. You let your greed take over,and you accomplished one thing- some other game will earn the money you wanted. As long as you respected me, I gave you my support by buying deco and diamonds. Those days are gone.

9 June 2021
Unprompted review
Rated 1 out of 5 stars

June’s Journey is being RUINED!!!

This new “improvement” to June’s Journey has severely impacted all of us and Playtika/WOOGA does not care about the voices of their players!! They have received so many negative reviews on their official FB page that they have turned off their review function to “clean up”!!! In addition to taking the review function from their FB page they are somehow stopping reviews being posted on the apple store! I have tried to write a review 4 times and there aren’t there nor are there any after Monday… The audacity of these people is ridiculous!!! LISTEN TO YOUR PLAYERS OR YOU WILL LOSE THEM!!!!

I’ve been playing for almost a year and the changes that they have made in the past and the game glitches have been annoying but manageable but the latest change has completely ruined the game for everyone!!!

DO BETTER!!!!!!!!!!!!!!

8 June 2021
Unprompted review
Rated 1 out of 5 stars

Company does not care about what the…

Company does not care about what the players of its games want.
Just like others, if I could I would give zero stars. June's Journey is the only game I spend real money on. Now I won't be spending any money on this game. Playtika has systematically worked to change a game that was thoroughly enjoyable to one that I can't afford. Taking away the players' abiity to serve & drink 5 beverages in the cafe is "the straw that broke the camel's back". They give us useless gold as prizes knowing that unless we want to change our buildings it is worthless and think we should be thrilled with it. The parrot that they "gifted" to us to compensate for taking away our ability to serve 5 beverages is cute, but not that cute. I will no longer suggest any wooga or playtike game to anybody looking for a new game. Reviews should also be sent to June's Journey feedback email.

7 June 2021
Unprompted review
Rated 1 out of 5 stars

Since Platika bought Wooga the June’s…

Since Platika bought Wooga the June’s Journey game has gone downhill steadily. Today we all decided to boycott the game because of a particularly greedy change they made that will result in a lot of people quitting the game. Restore the game to how it was !

7 June 2021
Unprompted review
Rated 2 out of 5 stars

Wooga was a great gaming company until…

Wooga was a great gaming company until they were bought out by Playtika in 2019. Now the June's Journey game has gone downhill. The new owners of June's Journey have no concerns about how their customers who play the game feel about all of the sudden changes they have made to the game in order for them to make huge profits off of their players. They have changed the structure of the game dramatically in order to make players use more energy and diamonds forcing players that wish to continue being active in the game to make purchases using their hard earned money. Making money is now the priorities not customer satisfaction.

20 March 2021
Unprompted review
Rated 2 out of 5 stars

Nice games but poor customer service…

Nice games but poor customer service and you have to watch ads over and over again. To make it worse, they show the sames 3 or 4 ads on repeat. You can't enjoy the game features without watching ads, so you are stuck. Sometimes, you will have to watch 15-20 ads in a single play.

6 March 2021
Unprompted review
Rated 2 out of 5 stars

Don’t want to play on a team

I enjoy the game. But since they opened it up to play on teams many of the help wanted challenges have to do with serving and drinking drinks or collecting tips. It requires spending money on diamonds to do so or to join a group which I prefer not to do. I’m starting to not like it since especially I’m caught up and have to wait a week to play a new chapter. Disappointing.

22 August 2020
Unprompted review
Rated 2 out of 5 stars

Badly designed games and poor service

This company makes games that say they are designed for use on devices such as the iPad and iphone but they don't work properly on these devices. If you try to play them, they crash after you win a level and you lose any progress made as well as any boosts and coins used. I tried contacting support but was unimpressed with their responses and attitude.
I have now solved the problem - I've deleted the game and won't be playing any else from this company.

18 June 2018
Unprompted review
Show reviews in all languages. (157 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look