Woolacombe Bay Holiday Parc Reviews 22

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

As with others on here booked and a few days later for personal reasons felt we may need to cancel; when I asked what would happen simply told we would get nothing back. I questioned this as I... See more

Rated 1 out of 5 stars

Booked a holiday in May this year, unfortunately could not go as my wife passed away 4 days before we due to go. Contacted the company 3 days after we were meant to arrive to explain the situation, wa... See more

Rated 5 out of 5 stars

Ignore the bad reviews. This place is the best. Very clean loads to do and we are already booking for next year. Big shout out to Liv on the upstairs bar. Friendly and always smiling. All the staff ar... See more

Rated 1 out of 5 stars

Please do not book any sea view depending on website. We booked our gold caravan with sea view and this was not the case when we arrived. There was another caravan obstructing the view and we complain... See more

2.5

Poor

TrustScore 2.5 out of 5

22 reviews

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Rated 1 out of 5 stars

Worst holiday I have ever had

Worst holiday I have ever had. Staff rude and aggressive throughout our stay. The entertainment was horrendous. They couldn't be bothered to spend any money on entertainment so just stuck staff on stage that could barely sing and girls in pants thrashing around all week. Drug taking and fights in the caravan next to us. I had a payment meter shoved in my face me and my disabled daughter was mocked and laughed at by a manager. That's the start of it. When I went to complain about a meal I never ordered I was refused any help point blank and any complaints just told to e mail in. Which I did several times over the holiday a month later I get a shocking reply not even basic customer service in there. After 3 e mails was told we are going to no longer respond to u. True to their word they have ignored all of my e mails trying to resolve the situation. I finally get a response off messenger to say they will ignore me and for me to get a legal team in. Now they know hard working families and being a single mum I am not going to be able to afford this so that's there bully tactic. Ignore hopefully I will get bored and go away because they know people like me can't afford court to get what is owed. Or to even be accountable for what me and my two children went through. Seriously do not waste your money here they will do anything to rip u off and this needs to be stopped.

15 September 2021
Unprompted review

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