Woolbox Reviews 477

Good choice and prices, fast delivery thank you

I have never used WoolBox before but was impressed by the good reviews I read.

I ordered 17 balls of wool and as I have a deadline to meet chose to pay extra for express delivery, tracked 1-2 days.

As I had received no email in day 2 confirming the order had been dispatched I sent an email enquiring the order status.

Very disappointed! I received a generic email from WoolBox stating as from January 25 further to high demand and staff shortages orders were taking longer and thanking customers for their patience.

Surely this generic message should have been available upon placing the order so customers could make a choice whether to wait or shop elsewhere!

Now I feel my emails are being ignored, I have not been updated so no clue when/if the order will arrive and also out of pocket as paid for express delivery!

I wanted to call WoolBox to discuss the possible need to cancel my order but there is no telephone number for them, just social media contact options which is of no use to me as I am not on any social media sites.

All-in-all a very disappointing and frustrating experience WoolBox should not be advertising a service that they cannot provide! I will not be using or recommending WoolBox in the future.

Super quick delivery and the best price I could find for the Sirdar cotton. I'll definitely be looking here again for my next purchase.

Lovely yarn, good quality. Well packed and speedily dispatched

Great value prices and an excellent choice of colours for all the various yarns. Fast delivery of a well packaged item too. I would definitely purchase from this company again.

Always good, reliable and competitive pricing and offers on a lot. So I use them most of the time now. If I order early they usually ship on same day.

Very reasonable and quick delivery have used this site a few times would definitely recommend

Great choice of yarns Great competitive prices. Excellent Service. Many thanks

The price for the aran Highland Heathers was good and I got a discount!Delivery was prompt and well packaged -no unnecessary packaging.
I have made a start on the jumper which is looking good and for 100% acrylic the yarn feels very soft.There is a good range of colours too.

Great service and prices from woolbox. An error was made on my order and it was sorted out promptly, more than happy with the service. Have used a few times now and would recommend.

Very happy with purchase it arrived quite quickly well packaged .. I’m hoping grey plastic is recyclable in my area as this is important to me

Great purchase and
Service arrived in good time was well packed and the wool I order is a lovely quality

Lovely experience shopping on this site.
Great choice of yarn with excellent pricing.
Highly recommend

I am very impressed with the friendly service I received when I placed my recent order. I had unfortunately misjudged the amount I needed for one of my projects. I contacted Woolbox and explained my situation. They were extremely helpful and made sure I received the yarn I needed. The order came within 3 days. I'll definitely be ordering from them again.

Good yarn, good delivery.

Easy ordering on website, good communications, parcel delivered ok

First and last time using this company, I ordered a knitting pattern and it never arrived. I contacted them via email with no reply. I understand it was only a small amount, but I really liked the pattern. I’ll stick to my usual retailers from now on .