WoolleymoornurseriesReviews 

366
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with plant selections and advice. The quality of the plants is frequently highlighted, with many consumers noting their health, variety, and how well they thrive after purchase, often at reasonable prices. People also appreciate the excellent service, which includes a warm welcome and a personalized experience, making every visit enjoyable. Additionally, the on-site coffee shop receives positive mentions for its good coffee, cakes, and friendly atmosphere, adding to the overall pleasant experience.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, describing them as helpful, polite, and very... See more

Product

People report positive experiences with the products, consistently praising the excellent quality and wide... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of... See more

Price

Users describe positive interactions with price, consistently finding good and reasonable prices for plants... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly welcome and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been having my hanging baskets from you for the last three year's. They never fail to turn out so lovely, I always receive lot's of comments from visitors & tourist to our local area, saying how co... See more

Rated 5 out of 5 stars

An delightful visit to Woolley Moor Nurseries! An incredible array of plants, very knowledgeable staff who were extremely helpful. Everything reasonably priced, compared to the bigger garden centre... See more

Rated 5 out of 5 stars

All the staff, nursery and coffee shop, are helpful, polite and very friendly. The plants are all in wonderful condition and plenty of choice.... BUT... The coffee and milkshakes are exceptionally goo... See more

Rated 5 out of 5 stars

Joe, Erin and team are always attentive, friendly and everyone is very personable. It’s a personalised experience with a good range of plants at reasonable prices. Even better now there is a wonderful... See more


Company details

  1. #30 of 191 best companies in Garden centre

Contact info

4.9

Excellent

TrustScore 5 out of 5

366 reviews

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4.9

All reviews

(366)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. My flowers arrived here in good health and the delivery was very prompt.

Their chat service too was very informative and super helpful- will absolutely be shopping here again!

26 May 2023
Rated 2 out of 5 stars

Small anaemic looking plant

Small anaemic looking plant. Description said dark green leaves edged cream, this one was yellow - chlorosis for an acid loving plant. Hard to see the varigation on it. Also height was stated as 1.2m but attached tag stated 60cm. Big difference when height was a major factor in my selection. Tag was very old and faded so been in stock a long time. That's the difference in buying online compared to visiting a garden centre - you get plants they want to get rid of.

25 May 2023
Rated 5 out of 5 stars

great quality

As usual the plants are great quality, I’ve never had a duff plant from Wolleymoor. Each year I think “so do I really need to order from Wolleymoor, I can just buy them from nearer home” and then I waste some money on different supplier and end up buying from Wolleymoor in the end anyway.

18 May 2023
Rated 5 out of 5 stars

delivery of plants

Had my plants delivered. Lovely lad came with them and didn't notice the sign saying that there were dogs loose bet he's not run so fast since. All plants have taken lovely thank you all

25 May 2023
Rated 5 out of 5 stars

Great service…

Order came on time by a very pleasant young man who was extremely helpful.
Your delivery service is a great idea and I hope you carry on with it. I first used the delivery service during lockdown
Thankyou so much

20 May 2023
Rated 4 out of 5 stars

Unfortunately Parcel Force don’t…

Unfortunately Parcel Force don’t deliver at weekends and Bank Holidays so plants were stuck in depot for 3 days. I was sent two free plants which was an unexpected bonus but would have preferred an earlier delivery. The plants were not in as good a condition as they might have been.

19 May 2023
Rated 5 out of 5 stars

Just brilliant!

Great plants and really helpful, friendly staff. We have been using Woolley Moor Nurseries for years and would highly recommend a visit but don’t forget that it is a nursery not a garden centre 😃

29 April 2023
Rated 5 out of 5 stars

Friendly local business

Easy to order on line and delivery is in good time. Staff are always very friendly and helpful.
Items are always as described and I'm all for helping local businesses.

14 April 2023
Rated 5 out of 5 stars

Kind delivery driver.

The young man brought the compost bags round to my back yard to save me carrying them. He was such a kind person and needs recognition.I would like to thank him.
The compost is of the top quality as well.

29 March 2023

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