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woolville.de Reviews 308

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TrustScore 4.5 out of 5

4.3

Shoe shop
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Company details

  1. Shoe shop
  2. Clothing Shop
  3. Ladies' clothes shop
  4. Wool Shop

Written by the company

In unserem E-Shop finden Sie die Produkte aus der Schafwolle und anderen natürlichen Materialien, die für Ihre Gesundheit nützlich sind. Machen Sie Freude sich selbst und Ihren Verwandten oder Freunden und besorgen Sie für sie ein Geschenk zum Geburtstag oder Weihnachten.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

308 reviews

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Replied to 25% of negative reviews

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Rated 1 out of 5 stars

Extremely poor ordering experience & incorrect payment options

I placed my order with Woolville three times and every attempt was cancelled.

First two: paid by card, but the payment platform never appeared.

Third: I paid via PayPal (payment confirmed) yet my order was still cancelled.
They now insist I submit a bank transfer – which incurs large fees on my end.

This has been one of the worst online shopping experiences I’ve had in years. I’m still waiting for a refund of the PayPal payment I already made.

If you’re ordering, make sure you’re comfortable with bank transfer as your only option—and ready for no resolution if something goes wrong.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

Order not received-but, as long as I was not charged, OK.

Winterschue, Never received. Do not know why I never received e-mail, re.: status. But, now it does not matter.

27 January 2025
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Reply from woolville.de

Hello,

we're truly sorry to hear about the issue with your order. There could be several reasons why it wasn't completed – such as the order process not being finalized, an incorrect email address provided, or the payment not being successfully processed.

We hope you’ll consider placing the order again, and this time we trust everything will go smoothly.

Should you need any assistance, feel free to reach out to us.

Best regards,
The Woolville Team

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