woononapetfoods.com.au Reviews 522

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and extensive knowledge, making every interaction pleasant and informative. People frequently highlight the competitive and honest pricing, often finding products cheaper than larger retailers, which is a significant advantage. The product range is also highly regarded, with consumers appreciating the wide variety available for all types of pets. The delivery service is a major positive, with many reviewers commending its speed, efficiency, and convenience, including free and next-day options. Some people were dissatisfied with occasional delays in delivery, particularly for interstate orders, and a few noted minor issues with packaging, such as damaged boxes or powder in the box.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Product

Consumers consistently express satisfaction with the product range. Many reviewers highlight the broad... See more

Price

Users describe positive interactions with price, consistently finding products to be well-priced,... See more

Service

People report positive experiences with service. Customers consistently praise the great, superior, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being friendly,... See more

Based on these reviews

Rated 5 out of 5 stars

The staff at Woonona Petfoods are always extremely helpful and friendly. Nothing is ever too much trouble for them, even the owner went out of his way to speak to me and explain how to properly instal... See more

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Rated 5 out of 5 stars

Fantastic business for people with animals!! Whether it’s our fish, dogs, parrot, chooks or duck Woonona Pet Foods have a covered. The very experienced, friendly and knowledgeable. They offer free m... See more

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Rated 5 out of 5 stars

I found Woonona Pet Foods on line after going to my local pet food suppliers and being alarmed by the price of dog food. Woonona Pet Foods can supply and deliver my dog food right to my door much che... See more

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Rated 5 out of 5 stars

Woonona Pet Food & Produce offer great service and a great range of products at very competitive prices. The delivery service is also very convenient and quick. They are mostly always cheaper than the... See more

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Rated 5 out of 5 stars

Have dealt with Woonona Pet Foods for several months now. They are always efficient, with fast despatch times and excellent pricing. Earlier this month, I only received one item instead of the two ord... See more

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Rated 5 out of 5 stars

Excellent range of raw food/treats for the dogs. I've set up a delivery subscription now so it's even cheaper and easier! If theres any issues with stock availability they always call, the service i... See more

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Rated 5 out of 5 stars

Woonona pet foods are always reliable and provide excellent service. I order a 12kg bag of Hills Science diet for my dogs and it arrives the very next day with not a scratch or damage to the box and... See more

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Rated 5 out of 5 stars

We’ve been using Woonona pet supplies for nearly 12mths and have been very happy with the bird food we order. Sometimes there is a delay in delivery of up to 8days as we live out of area but we are a... See more

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Rated 4 out of 5 stars

I've been ordering from Woonona Pet Foods for 8 years. The online ordering process is easy to use, with their service and products provided always being good, plus their shipments normally arrive wit... See more

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Rated 5 out of 5 stars

Fantastic local business, the team go above and beyond! I wouldn't choose anywhere else to shop! Competitive pricing and the local delivery is a touch that most places wouldn't bother with but makes y... See more

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Rated 5 out of 5 stars

We love Woonona Pet Foods. Competitive pricing, very fast delivery and the staff are fantastic. We recently had an issue with an order and when we logged it, a staff member contacted us and it was res... See more

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Rated 5 out of 5 stars

Woonona are a life saver for me unfortunately I am chronically sick so to have their deliveries makes life so much easier for me. Their prices are competitive and the staff always so friendly and help... See more

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Rated 5 out of 5 stars

I rely on Woonona for their horse bedding which I use for cat litter, so much better than other commercial products with much less mess. Delivery was assured and very quick; much appreciated thank you... See more

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Rated 5 out of 5 stars

I was SUPER impressed with the service of Woonona Petfoods! I realised Wednesday morning that I would need an order of dog food. Usually they deliver on Wednesday to my area. So, I ordered on We... See more

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Rated 5 out of 5 stars

My online order was delivered for free, the very next day. I couldn’t believe how efficient the service was, let alone already being the best priced product I could find online. I purchased 20L of her... See more

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Rated 5 out of 5 stars

I would not shop anywhere else. Our Kelpie Hunter is 6 years old and we have been visiting Woonona Pet Foods since he was 10 weeks old. They are so knowledgable and always friendly. While we get home... See more

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Rated 5 out of 5 stars

We purchased a turtle tank , light etc for our baby turtle from Woonona Pet Foods.The info given to us n service we received was excellent and so close to home. We also purchased a fish tank n Goldf... See more

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Rated 5 out of 5 stars

Great company , ordered my royal canin digestive med dry food and it was great price . Forgot to order a couple of items , contacted customer service and it was no trouble for them to add it to my ord... See more

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Rated 5 out of 5 stars

Woonona pet foods provide a huge variety of products, with a fantastic customer service and exceptional knowledge on all your questions and queries. With a local delivery service. I can not rate the... See more

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Rated 4 out of 5 stars

Woonoona Pet Foods regularly has the lowest prices for really high quality dog food, so I order through them sometimes. The only drawback is the slow delivery time (interstate) but otherwise fantastic... See more

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Rated 1 out of 5 stars

I bought the product and paid for it. The order got cancelled with no explanation but the product is still available online.

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Rated 5 out of 5 stars

We have been a customer of Dennis and Brenda’s produce store since oh 20 something years. Price , products , friendliness and knowledge is the best around! The dog wash is great and to top it off , p... See more

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Rated 5 out of 5 stars

I have been using Woonana Petfoods for years and they are always friendly and helpful with all of my queries. They are fantastic with dropping my products right to my front door. For a family run busi... See more

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Rated 5 out of 5 stars

I buy all my horse and Donkey food and Supplements from Woonona pet foods. They have a large range of products, and the home delivery is great. I simply order online and they delivery usually they nex... See more

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Rated 5 out of 5 stars

Once again im very happy with my experience with ordering online with Woonona. There was a problem with my order. I notified them in writting with photos. Im happy to say they quickly fixed the issue.... See more

Rated 5 out of 5 stars

Woonona pet foods always has a wide variety of products and all at competitive prices. The staff are always lovely and helpful with excellent knowledge of their stock and product usage. Woonona pet... See more

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Rated 5 out of 5 stars

Great range, great prices. It makes the whole experience easy and always reliable. The prices are at match with the major retailer, so it is a no brainer. Quick and easy shipping, with great communica... See more

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Rated 5 out of 5 stars

I bought this as litter for my cat. It works really well. Doesn't have a chemical odour like other litter. It does have some smell but shouldn't if it it is cleaned regularly :) I like that it soak... See more

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Rated 5 out of 5 stars

I have been going to Woonoona Pet Food for many years and have always been very happy with the range and prices. I like that they cater for all the pets I have had over the years, such as horses, dogs... See more

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Rated 5 out of 5 stars

The staff at Woonona pet foods are always very helpful and have good knowledge of their products of which there is a huge array. Staff help find specific items. They exchange items with no issues whic... See more

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Rated 5 out of 5 stars

Love how convenient it is to order my food through woononapetfoods. They have great prices and customer service is excellent and very responsive. I have been using them for many months now and am... See more

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Rated 5 out of 5 stars

I buy my horse food from Woonona petfoods. I find the priced great, including shipping cots. The delivery is always prompt and when I have need help, the phone advice and support is friendly and reall... See more

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Rated 5 out of 5 stars

I would highly recommend Woonona Pet Foods. The prices are affordable and the same day delivery is so convenient for us when you're needing last minute dog products.

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Rated 5 out of 5 stars

I recently purchased from this business a few weeks ago,I was very happy with their range of products for different animals ,the prices and their postage speed .Will definitely buy from again

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Rated 5 out of 5 stars

We only order through Woonona Pet Foods now. A local & trustworthy family company. Best service with very prompt delivery. Competitive prices.

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Rated 5 out of 5 stars

I placed an online order through woononapetfoods.com.au for a product that I needed quickly as my local store hasn't been able to get it for weeks, first I found it was cheaper here and the postage wa... See more

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Rated 5 out of 5 stars

Very impressed with your service. Items are also reasonably priced. I recommend this family business to anyone wishing to buy a wide range of animal products.

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Rated 5 out of 5 stars

I have just adopted a rescue dog and went there to pick up some dry dog food. It’s been a long time since I have been in a pet store and I was a bit overwhelmed with all the choices. The staff member... See more

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Rated 5 out of 5 stars

Excellent product range, affordable prices and postage was lightning fast. The website was also very easy & straightforward to navigate which was such a relief. Thanks guys!

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Rated 5 out of 5 stars

Ordered my puppy's dog food through Woonona as the price was cheaper than anywhere else online and it was delivered to my door within a couple of days - very happy with the service!

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Rated 5 out of 5 stars

Only ordered this morning and was here within a few hours, had not even had my 2nd coffee. Truck is always in area due to farms etc. Wished i had found them earlier would have saved money and support... See more

Rated 5 out of 5 stars

Love getting my pet food from Woonona Pet Foods, always extremely well stocked and a great variety to choose from. Staff are always helpful and very pleasant Keep up the great work.

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Rated 5 out of 5 stars

Woonona is the first place I now look for my equine needs. I’m yet to find a cheaper supplier of a great range of well known products. Also found a dog leash I need to replace that I couldn’t find els... See more

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Rated 5 out of 5 stars

Good pricing. Ordered significant amounts of dog food and never had any problem. A good small Aussie company deserving support

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Rated 5 out of 5 stars

I ordered some puppy wormer that I needed urgently and Woonona pet foods were on it straight away. I received 2 days later. By far the cheapest supplier of DRONTAL Puppy syrup. Totally recommend Woono... See more

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Rated 5 out of 5 stars

Prices are a lot of the time cheaper than the other stores. Delivery was same day which is so convenient for last minute items Will continue to shop with them

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Rated 5 out of 5 stars

I’ve been using Woonona pet foods for some years now, possibly 13 or so. I have found all the staff friendly, helpful and polite. Always ready to help with advice on products etc. I really love the fa... See more

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Rated 5 out of 5 stars

Easy to use website to find what I needed & also ordering was straight forward. Delivery was quick & efficient for the product I ordered as well. Very happy with the process. A+

Rated 5 out of 5 stars

Fast and efficient service. I was just disappointed my box arrived with the lid damaged in the post. Powder in the box. The box appeared to be too small for the 4kg container.

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Rated 5 out of 5 stars

Great customer service. Easy to order online and delivery was quick. We will definitely order from Woonona Pet Foods again.

Company replied


Company details

  1. Pet Care Store

Written by the company

Woonona Petfood and Produce is an Australian family owned and operated company. We have over 7000 dog, cat, bird, fish, horse, rabbit and other pet products available to purchase at our Bellambi store or online. We offer free shipping Australia wide for orders over $100. We stock all the best brands for pets including Black Hawk, Hill's Science Diet, Nexgard and more. Join over 5,000 pet parents Australia wide and support local!


Contact info

4.9

Excellent

TrustScore 5 out of 5

522 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fast order processing, shipping and fair pricing!

I highly recommend Woonona Petfoods.

I purchase Epsom Salts from them in 25kg bags. Typically they ship the order within 24 hours and it's on my doorstep the next day.

I have called them in the past and they're delightful and helpful.

I wouldn't hesitate to recommend Woonona Petfoods.

11 March 2026
Rated 5 out of 5 stars

Excellent

Really can’t fault them.
The boys who deliver are fabulous and just get in get it done.
Feed is as advertised.

11 March 2026
Rated 5 out of 5 stars

Great product

It was exactly what I ordered and received it in a timely manner. The price was competitive. Will be ordering again. Thank you.

11 March 2026
Rated 5 out of 5 stars

Super Fast

Only ordered this morning and was here within a few hours, had not even had my 2nd coffee. Truck is always in area due to farms etc. Wished i had found them earlier would have saved money and support a local business not Pet Barn/Stock. $5 delivery BARGIN

2 February 2026

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