Very bad experience. I purchased two jars of Lida cream one arrived with damaged container and grl not as supposed to be. They refused to refund me pr send instead( don't believe when they mention we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Their products are trash. I payed 52.00 for a together forever personalze hearts. The produtlct is a hunk of Plexiglas. With a picture in side. Don't waste your time or money. I feel like got ripped... See more
Placed an order for a ring in February already, no order received no replies on numerous emails sent. Keep getting not secure messages to redeliver my parcell because they are having problems. No prob... See more
Company replied
I ordered 2 personalised keyrings tonight 6 December 2024, used PayPal but they still wanted my Visa details, email, etc. Once I paid, NO confirming email for the purchases were received, nor an app... See more
Company details
Information provided by various external sources
Shop Best Price & Best Quality Trending Products Shipped Free at Your Doorstep.
Contact info
Thomes Avenue 1910, 82001, Cheyenne, United States
- support@woopshop.com
- woopshop.com
1.4
Bad
153 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love buying from these guys
Love buying from these guys, always a massive choice at a good price delivered swiftly
30 June 2018
Unprompted review
The t shirt was in poorest posibile…
The t shirt was in poorest posibile quality and size even though it shows XL was something that a child couldn't wear let alone a grown man. Worst purchase of my life.
30 June 2018
Unprompted review
Reply from WoopShop.com
Dear Valued Customer,
First, we would like to thank you for bringing this matter to us and sorry for the inconvenience came up with the product.
Please understand that our products are in Chinese size. Please look at the size chart of every product before placing any order.
If you have any issue with the product, you're always welcome to contact our customer support and they'll find out a solution.
Thanks for your understanding and best regards.
WoopShop Team
Perfect service
Perfect service, even if there is something wrong with the order, they handle it very well! Ordered a lot and much more coming! Will recommend your company to my friends
21 June 2018
Unprompted review
I'm happy with products and service
I'm happy with products and service. Good quality and nice deals. No problems so far
20 June 2018
Unprompted review
The quality is very bad
20 June 2018
Unprompted review
Reply from WoopShop.com
Dear Anwar,
First, we would like to thank you for bringing this matter to us and sorry for the inconvenience came up with the product.
If you have any issue with the product, please contact our customer support and they will find a solution.
Best Regards,
WoopShop.com Team
I would like to inform you that I have…
I would like to inform you that I have not yet received my shipment Since 4/5/2018 and no one has contacted me.
15 June 2018
Unprompted review
Reply from WoopShop.com
Dear Mohammed,
First, we would like to thank you for bringing this matter to us and sorry for the inconvenience came up with the delivery.
Please bear in mind that all orders are dispatched from our warehouses by maximum 1 day later after orders and our logistics team are working hard to reduce the delivery period, but sometimes delays might happen by customs, logistics and your local post office which we have no control over and especially in some countries.
Please understand that delivery time is depending on the speed of your local courier. You can track your parcel via the tracking number provided to you and you can contact your local post to get an estimated time for delivery.
If you still didn't receive your package, please do not hesitate to contact our customer support and they will help you.
Thanks for your understanding,
WoopShop.com Team
Beautiful dress
Beautiful dress for an amazingly low price. Shipping time as expected. Will definitely buy from again
14 May 2018
Unprompted review
Very bad experience
Very bad experience. I purchased two jars of Lida cream one arrived with damaged container and grl not as supposed to be. They refused to refund me pr send instead( don't believe when they mention we will refund or teplace for any item not as described.my first and last time to purchase from their website.
13 May 2018
Unprompted review
Excellent service
9 May 2018
Unprompted review
It has been over a month and my package …
It has been over a month and my package has not arrive yet. Very dissaponted.
25 January 2018
Unprompted review
Reply from WoopShop.com
Dear Gcarlo,
First, we would like to thank you for bringing this matter to us and sorry for the inconvenience came up with the delivery.
Please bear in mind that all orders are dispatched from our warehouses by maximum 1 day later after orders and our logistics team are working hard to reduce the delivery period, but sometimes delays might happen by customs, logistics and your local post office which we have no control over.
If your package delays more, please do not hesitate to contact our customer support and they will help you.
Thanks for your understanding and best regards,
WoopShop.com Team
Got my order so fast i was shocked!
Got my order so fast i was shocked!! So extremly happy with my purchase!! Thank you so much! I will rexommend to friends and already have :)
22 November 2017
Unprompted review
I never received a confirmation email …
I never received a confirmation email and the package was hard to track. It also took upwards of three weeks to receive the order. I did get the item though.
25 August 2017
Unprompted review
Reply from WoopShop.com
Dear Grant,
Thanks for shopping with WoopShop. We apologize for this inconvenience.
A confirmation email should be sent for each order, please double check your provided email or your inbox.
Regarding the tracking of the package, please understand that sometimes the shipping company delays updating the information.
You are always welcome to contact our support team by email or live chat for any inquiry anytime.
Our team is always working to improve our shipping service to ensure the better shopping experience.
Thank you for your understanding and support.
Best Regards,
WoopShop Team
My shoes are fabulous❣ Great deal.
My shoes are fabulous. They look almost like my Steve Madden that I paid over 3 times the amount for❣❣ Will buy again.
11 July 2017
Unprompted review
Trustworthy
It´s my first first experience with Woopshop and it definitely won't be the last :) I'm very satisfied the diversity of the product <3
6 July 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.