Wordans USA Reviews 

1,701
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Spent a while looking around, but Wordan's was the best price! I even accidentally cancelled my order, which I thought was going to be a headache to deal with a refund/reorder. Ross from the customer... See more

Company replied

Rated 5 out of 5 stars

First purchase. Got 10 t-shirts of various brands/colors. Got confirmation of purchase right away. A day later got an automated message that 1 of the items not available, so was provided a voucher ins... See more

Company replied

Rated 5 out of 5 stars

Ive ordered from Wordans many times and always had a great experience. Only once was an order missing items, no problem these things happen, made a quick call and Adiel was amazingly helpful in fixing... See more

Company replied

Rated 1 out of 5 stars

I have ordered with Wordans for years, but will never again. My order took almost 2 weeks to get in and then it was missing 2 of the items in the order. One of which I paid separate shipping from a di... See more

Company details

  1. Clothing Shop
  2. also in
  3. Clothing supplier
  4. Clothing wholesaler
  5. Ladies' clothes shop
  6. Men's clothes shop

Written by the company

Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.


Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(1,701)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anna was incredibly helpful

Anna was incredibly helpful. She kept me informed every step of the way and had my package delivered very quickly. Wordans has been a wonderful company to work with!

7 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Jen, so glad we were able to provide the information needed. Have a great day!

Rated 5 out of 5 stars

Beat Experience Ever. Charlie is so efficient getting back…

Charlie is so efficient getting back through email while there were issues with an item I had ordered. Free shipping on my order so I can replace the no stock item that I had ordered.
I am now a very loyal customer because of this experience.

7 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Linda, thank you for your review! 😊

Rated 5 out of 5 stars

Simona was an awesome help!

Simona was an awesome help! I will definitely be buying more hats from this company in the future!

5 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Matthew, thank you for taking the time to write a review! 😎

Rated 5 out of 5 stars

I received a different set of items…

I received a different set of items from what I ordered and this great customer service representative made it better. They replaced the items let me keep the wrong ones and gave me a discount for my next purchase, thank u so much Simona

7 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Jesus, we appreciate your review! 😄

Rated 5 out of 5 stars

I had a great experience with Wordans…

I had a great experience with Wordans customer service. A few of my items were sent wrong and both Adiel and Simone were very helpful and replied in a timely manner. My situation was resolved fast. I appreciate the way they both made everything easy. The best experience I had dealing with returns via email.

3 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Hayde, thanks for your comments! 😁

Rated 5 out of 5 stars

Great experience purchasing from this…

Great experience purchasing from this company, easy check out and fast shipping. I had one small hiccup with my order and Adiel was able to kindly help me out and worked on getting it resolved ASAP. Thank you. Will be purchasing from them again.

3 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Brianna, thank you for sharing your review! 😍

Rated 5 out of 5 stars

Good service

Adiel and Alex are amazing with help
Good price nice costumer service

5 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Josiane, thanks for the kind words! 😁

Rated 5 out of 5 stars

Great products and service

Wordans has a great product selection and great service, too. Adiel was quick to respond and help us with our tax-exempt verification. Will definitely be ordering in the future!

6 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Alex, thanks for your review and have a great day! 😊

Rated 5 out of 5 stars

Above and Beyond

I made an order and realized the price increased I called Wordans and Spoke to Charlie Cox, whom of which was very polite and helped me fast. After speaking to Mr. Cox he realized my email was incorrect and called me back to fix the issue. I was very happy and pleased he didn’t “ghost” me

6 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Selena, thank you for sharing, we appreciate it! 🔥

Rated 5 out of 5 stars

They are amazing

They are amazing! Super fast reply and do more that what I was expecting! Great service. Always love ordering from them!

5 October 2022
Unprompted review
Wordans USA logo

Reply from Wordans USA

Hi Piercey, we appreciate your comments! 😄

Rated 5 out of 5 stars

This was my first time ordering

This was my first time ordering. The items I ordered were mostly as expected, however there was a mixup in color/size/product of one shipment. I contacted customer service and Charlie immediately helped process my return. Despite a little hiccup, I would definitely order again. Charlie made the experience seamless and I very much appreciated the assistance and follow up.

4 October 2022
Unprompted review
Rated 5 out of 5 stars

After receiving an item that was the…

After receiving an item that was the wrong size, Anna was extremely prompt in getting back to me about the mix up. Her customer service was top notch and it makes me feel confident that I am ordering from a fantastic company.

29 September 2022
Unprompted review
Rated 5 out of 5 stars

Charlie made my day

I have to say Charlie cox over at wordans was an absolute pleasure! Although there was an issue with my order he responded to my email immediately with a phone call and an email. He made sure the situation was Resolved and that I was happy with the outcome. Because of Charlie wordans now has a life long customer!!

3 October 2022
Unprompted review
Rated 4 out of 5 stars

Good customer service

There was a more than 1 month delay on my order, but with that said, they were communicative, helpful and professional and gave me the option to cancel. Would recommend :)

2 October 2022
Unprompted review
Rated 5 out of 5 stars

good purchase experience

I have made multiple purchases on Wordans.com and they are always fast and easy, also the customer support team is very helpful, I had some trouble tracking my order and Adiel from the support team provided me with excellent aid.

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Damaged item, great service

Upon receiving my order, I had a damaged item and Anna was quick to assess the issue and send a replacement right away. Thank you Anna for all the help and your great customer service. I will be ordering from you guys again and wish you a great day !

3 October 2022
Unprompted review

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