On October 11th, I ordered a customized T-shirt for $32.84 from Wordan’s. My order disappeared from my account, and customer service initially couldn’t find it until I provided proof of payment. I was... See more
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First purchase. Got 10 t-shirts of various brands/colors. Got confirmation of purchase right away. A day later got an automated message that 1 of the items not available, so was provided a voucher ins... See more
Company replied
Spent a while looking around, but Wordan's was the best price! I even accidentally cancelled my order, which I thought was going to be a headache to deal with a refund/reorder. Ross from the customer... See more
Company replied
Ive ordered from Wordans many times and always had a great experience. Only once was an order missing items, no problem these things happen, made a quick call and Adiel was amazingly helpful in fixing... See more
Company replied
Company details
Written by the company
Wordans was established in 2015 as a wholesale blank apparel company in Canada, now we are the largest low-price clothing online wholesaler internationally. At our wholesale in blank apparel & accessories, you can purchase many types of products in bulk for your own business and enjoy our excellent bulk discounts. As we work both retail and wholesale there is no minimum order. At Wordans you can find different styles of clothing items. From sportswear to casual and chill outfits. We offer high quality blank apparel, basic clothing and accessories. In our calatouge of products you can find women´s, men´s, unisex long sleeves, pants & shorts, polo's, t-shirts, tank tops, jackets, bags, and accessories. We have sizes available from XXS to 6XL, any color, model or fabric you can imagine. Take into account that we also offer customisation service, so you can create your own merchandise with us! You can choose a logo, a self-designed drawing, a text, or a name. In addition, it is possible to print the front, the back, or both.
Contact info
2915 Ogletown Road #3077, 19713, NEWARK , United States
- +17409903888
- customerservice@wordans.com
- wordans.com
3.7
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 1 week
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Upon opening my order
Upon opening my order, I noticed some of my ordered was short, so I contacted customer service and Charlie Cox, was quick to respond back to me and assured that my he was taken care of it and received the rest of my order 2 days later....very appreciated to him and the team
25 October 2022
Unprompted review
Reply from Wordans USA
HI!
Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊
Charlie was super helpful
Charlie was super helpful and quick to get back to me with sending me a replacement of sweatshirts I ordered that were damaged.
20 October 2022
Unprompted review
Reply from Wordans USA
We are so glad to help out! Wishing you the best 😊
Super quick and helpful
Charlie is a fast worker and super friendly. He got my order to me fast and without issue
22 October 2022
Unprompted review
Reply from Wordans USA
Hi Ashley!
Thank you for sharing your experience 😊
Adiel was awesome!
Adiel was patient, resourceful and hugely helpful. Thank you very much for awesome customer service!
24 October 2022
Unprompted review
Reply from Wordans USA
Hello Erik!
What a wonderful review! 😊 We are glad you are happy with our service.
Simona, great customer service
Simona in customer service was quick to respond and fixed the problem immediately.
24 October 2022
Unprompted review
Reply from Wordans USA
Hello Spree!
Thank you for your 5 stars review.✨
Adiel was very helpful and professional…
Adiel was very helpful and professional with my return. Quick and easy.
24 October 2022
Unprompted review
Reply from Wordans USA
Hi!
Many thanks for sharing your experience 😊
HAPPY PRIVATE SCHOOL
After being a Hanes B2B company, this is the best option. They are super fast super efficient the return and credit with them is even faster than the one I had with hanes directly, they have so many options. Great Great Great service
14 July 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you for your comment, we are happy to provide you with the best service. ✨
Charlie is the best
Accidentally got a double order. CHARLIE COX WAS GREAT, handled my problem quickly and with great manners. He sent me return label and will be refunded. Thank you Charlie, it was a pleasure having you assist me in this matter. And kudos to company for having live operators answer the phone and not a robot. Thanks again.
24 October 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you for the review 😉 Our customer service team is working hard to offer you the best service 😊
I got the best customer service when…
I got the best customer service when UPS lost my package, I had ordered almost $5k in hoodies and sweatshirts and a few got lost! Adiele reached out and took care of my situation and was so kind and promptly answered my emails!! Wordans will have 100a% of my business!!!! Great Customer service AAAAAAA+++++++
20 October 2022
Unprompted review
Reply from Wordans USA
Hello Crissy
Thank you so much for your review! 😄
Quick & easy help
Anna was very helpful assisting me with my order. Will continue ordering from wordans!
22 October 2022
Unprompted review
Reply from Wordans USA
Hello,
Thank you for your review! We are happy to provide you with the best customer service 😉
Excellent Customer Service
I ordered a sweatshirt and initially was mailed the wrong size. I reached out to Customer Service and Alex helped to facilitate a quick exchange the very next day. Within 48 hrs I had a new sweatshirt in the correct size delivered to my doorstep! I was impressed with the timeliness with which this company and Alex made things right. I will definitely do business with them again!
19 October 2022
Unprompted review
Reply from Wordans USA
Hi Sherry,
We are glad you are happy with our service😉
Alex was very nice to talk with
Alex was very nice to talk with. He took care of my concern, way better than I had expected. I am very pleased with my experience, and will continue to be a Wordan's customer.
18 October 2022
Unprompted review
Reply from Wordans USA
Hi!
Thank you so much for sharing your experience!
Problem Solved
I had a brief issue with my order and I was the cause of the issue. After calling customer service and speaking to Adiel Escobedo he solved the issue after asking me a couple of questions. Great job!! Mr Escobedo was easy to communicate with and he's customer service was outstanding and warm. Thank for the great experience.
20 October 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you! We love your review😊
Was amazing and extremely helpful! Referring all our church orders here for future events ty so much
Was amazing and helpful
20 October 2022
Unprompted review
Reply from Wordans USA
Hi Clark,
Thanks for choosing us and we look forward to continue providing the best service!
Had a small problem with an item
Had a small problem with an item, emailed the company along with sending a photo. Next day received a call from the Manager who handled it professional and will be shipping a replacement out asap. Wordan has great prices and excellent quality items. If you haven't ordered from there you need to start!!
20 October 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you! We love your review😊
Charlie was awesome!!!
Charlie was awesome!!!! Great customer service!!! A+++++
18 October 2022
Unprompted review
Reply from Wordans USA
Hi Stacy!
We are glad to hear you were happy with our service!
Anna did a great job with a lost…
Anna did a great job with a lost shipment. She was proactive in letting me know what was going on. This was my first time using Wordans and I will use them again.
18 October 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you so much Jennifer!
Charlie was a huge help and made the…
Charlie was a huge help and made the process very easy and was understanding the whole way through. Top tier customer service.
19 October 2022
Unprompted review
Reply from Wordans USA
Thank you very much for sharing your experience! We are happy to provide you with the best service.✨
Mig helped me in my order last month
Mig helped me in my order last month. Thank you, Mig!
13 September 2022
Unprompted review
Reply from Wordans USA
Hi Linda,
We are happy to hear you were satisfied with our customer service!
I need to say thanks to MIG
I need to say thanks to MIG, for their excellent and
fast service. !
Manuela Martinez
19 October 2022
Unprompted review
Reply from Wordans USA
Hello!
Thank you so much for your feedback!
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