word art prints Reviews 10

TrustScore 2.5 out of 5

2.3

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Company details

  1. Picture framing shop

Information provided by various external sources

Word art prints is a website dedicated to producing qualilty word art prints at a reasonable price. At the moment we have approx 400 designs.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Free offer cancelled despite me completing a review

I have ordered prints from this company and they have always been excellent however, I received an email from them offering a free print if I wrote a review. I was happy to do that.
I received an email back thanking me for the review and giving me a code to use when I completed the unframed A4 word print.
I received confirmation of the order but shortly after received an email telling me the order had been cancelled. I have emailed this company and received no response???

26 March 2026
Unprompted review
Rated 3 out of 5 stars

Not sure yet…

Thought this product looked fantastic as a birthday present for a friend. I opted for the guitar one. However, I found this quite difficult to navigate using an iphone and halfway through wished I’d used my laptop as it tended to jump around a lot using it on the iPhone. I also found it frustrating that I couldn’t preview my prints when they were in the cart- I had 3 versions and only wanted one, but couldn’t preview, so just guessed which one it was! I really hope it isn’t the unfinished one or the one I wasn’t happy with that I’ve ended up with. I’ve still not had a confirmation email either, so can’t do anything about any of it. I’ve sent an email, but awaiting a reply.

1 August 2024
Unprompted review
word art prints logo

Reply from word art prints

Hi there, we got your email and responded to this afternoon. Please check your junk email folder as I'm sure you will find it there. If not leave a message on the live chat and you will get a reply there, thanks

Rated 4 out of 5 stars

Good result, clunky app

I opted for the digital version, which I received with the confirmation email right after purchase. I was surprised it was a PNG file rather than a JPEG, but I converted it in Photoshop. I liked the ability to preview the print before purchase, though it's a pity work can't be saved to return to later. Putting the most important words first in the list had the desired effect of making them more prominent, though it's not very clear what the 'size' parameter (1, 2 etc) does exactly. I printed the result on glossy photo paper and am very pleased with the result (note print colours may vary slightly between screen and print).

17 September 2023
Unprompted review
Rated 4 out of 5 stars

Ordered doctor word print for nephew's…

Ordered doctor word print for nephew's graduation gift. Real item better than website example, packaged well and received within delivery time. Chuffed by the likeness of the outline to a family member. Good work. Keep tweaking and expect another order.

14 August 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a framed picture and received…

I ordered a framed picture and received an email today asking me to leave a review
I emailed then yesterday to say that i had not received the product, obviously took no notice of my email
They easily took my money and never delivered.......
never replied to me either.......
and i suppose it’s gonna be a long haul to get a refund

2 December 2022
Unprompted review
word art prints logo

Reply from word art prints

Hi there, your item was posted within 24 hours.

There was also two day postal strike and a weekend. Sorry your item never arrived but 5 days under the above circumstances is almost impossible for the item to arrive in time frame.

Rated 1 out of 5 stars

Totally not worth the money

Totally not worth the money
Bought if for my daugher but looks so cheap

25 October 2021
Unprompted review
word art prints logo

Reply from word art prints

Sorry to read this review. We pride ourselves in having an an extremely low refund rate and countless happy customers as you will see by other reviews on trustpilot.

I tried to find this order and the only one I can see that could be is an unframed version purchased 5 weeks ago? If you would like to return this order please feel free to do so even if out with refund period. Please send a message to support.

Rated 5 out of 5 stars

Excellent and easy to use website

Excellent and easy to use website. Print didn't arrive digitally, however. they still answered their live chat immediately on a Friday Evening - Print looks great - Thanks

31 July 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant print!

Brilliant! We ordered a personalised Rhodesian Ridgeback print as a gift. It exceeded our expectations and the recipient was delighted with it. Thank you so much. Highly recommended.

13 November 2019
Unprompted review
Rated 5 out of 5 stars

Great Service!

Great Service and choice. Were very helpful in sorting out when ordered the incorrect print. Very much recommend this company

7 November 2019
Unprompted review

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