Fake Review - ( Anh Hoang spreading fake reviews... Edit one review multiple times..to spoil company image.. spreading fake comments, Readers kindly understand all points carefully,even we don't know real identify of "Anh Hoang ".. We hope Trust Pilot may take strict action on fake review.. Following answer based on her first comments, after our replied, Anh Hoang edit her comments... but we don't....)
I'm completely flabbergasted, you just have a conversation with our project manager.. Let me share details about what's going on, what had happened -
1) Poor Quality -
We had shared two different research areas, you approved the research concept and middle of the work you rejected and claimed as poor quality. without seeing full work, understand full research you judgment as poor quality. this happened two times.. it means two times we had suggested different research concepts, first, you were approved and middle of the work you said poor quality. now our all the respected visitors understand, where you lack to understand the research of your work.
Our aim is to support and satisfaction to our client due to when you rejected the first concept without asking any questions we had work on second.
2) Ask More Time -
We had asked more time because first you approved the research concept, in middle of the work you rejected without understanding full work, now it's a common point, if you do not follow schedules so obviously we require more to work on next point.. from day one our team and professor informed you to first check the full work,cross-checked quality with your supervisor and take a decision.. while you approved research concept it means work has standard but without understanding full research. you rejected work.. it's a lack of patience and lack of understanding showing towards work.
3) No Response-
I checked your comment, you mentioned not responding.. while i have proof you are continuously communicating with our project manager....i can share screenshots, email data, videos with date, time, and response duration..
i can share data with Trust Pilot and all the open platforms as well.
The conclusion... We stay in a world where whatever we had done but some people always complained, not satisfied.. but same as the way we blessed with a customer who understands the process and appreciates our dedication, that inspired us to serve them well.
Have Nice Day..!