Work.Life Reviews 

22
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TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I've been visiting the St Cross Street branch in Farringdon on and off for a year now. The space is exactly what you'd hope for - it's visually appealing yet comfy, the coffee and breakfasts... See more

Rated 5 out of 5 stars

We moved into this Work.Life location during Covid, as we wanted our team to be in a setting that was lively, friendly and bustling with activity (which our corporate block on Regent Street was not de... See more

Rated 5 out of 5 stars

We've been using Work.Life for years and absolutely love it. The offices have a real community feel, the team is always friendly and welcoming. And the food and drinks are superb. We've also partne... See more

Rated 1 out of 5 stars

Log in machines don't work, then times are made up. Staff don't understand concept of customer service if it is outside of their robotic cheeriness- such as in contacting IT to ensure customers are... See more

Company details

  1. Co-working Space

Information provided by various external sources

Teams are happier at Work.Life. Like you, we recognise our business’s success is hinged on our team’s happiness. That’s why we create intelligently designed, community-led coworking spaces to keep your people happy, engaged and productive at work.


Contact info

4.0

Great

TrustScore 4 out of 5

22 reviews

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4.0

All reviews

(22)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute conn fone avoyrse through…

Absolute conn fone avoyrse through these havent even emailed me back been weeks simce my exam and nothing even to touch base have emailed them over 6 times to no reply and waiting on course resukts for work they quick enough to take your money. Then leave you in the dark. Will be looking to reatke with a much more profeesional conpany stay well clear

29 August 2026
Unprompted review
Rated 5 out of 5 stars

A great company with great people

We've been using Work.Life for years and absolutely love it. The offices have a real community feel, the team is always friendly and welcoming. And the food and drinks are superb.

We've also partnered with the Work.Life team on several projects and events, and they've been outstanding every time. Whether you're looking for a coworking space or a talented team to collaborate with, I couldn't recommend Work.Life more highly.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Lush place to work in central London

I got to the St Cross St brnch regularly and always have an amazing day. The staff are all friendly and helpful, on the few occasions I've had a problem it was sorted quickly and with a smile. The decor is fun but calm. Plenty of desk space as well as comfy sofas for catching up with other freelancers. The drink and breakfast selection is fantastic, wifi is speedy. We use the meeting room and you just plug in the laptop and it's on the screen straight away, no faff. Highly recommended for a day away from the home office!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful coworking space

Beautiful coworking space. Great light, coffee, wifi, snacks and lots of spaces to work.

The team are brilliant. Warm, accommodating, and clearly take pride in looking after the people who use the space. Every time we've been in, we've felt genuinely welcomed.

Great location, easy to get to from Farringdon or Chancery Lane, there's great food places nearby and lovely sunny spots to sit outside and eat your lunch.

If you're looking for somewhere in London, we can't recommend it highly enough.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

I recorded several episodes of my show…

I recorded several episodes of my show in their podcast studio for Season 17. The team was super friendly and the studio made the perfect background for this season. It was great to be able to plug right into their equipment and press record with little setup needed.
I will book again.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

I'd work here every day if I could :)

I've been visiting the St Cross Street branch in Farringdon on and off for a year now.

The space is exactly what you'd hope for - it's visually appealing yet comfy, the coffee and breakfasts are brilliant, there's plenty of pods for calls, huge meeting rooms (especially for central London) and a podcast studio of dreams.

But for me what makes Work.Life special is the community focus. The team are genuinely welcoming and lovely humans. From the community manger to the cleaners its all beamy smiles and can do attitudes.

It can get lonely working alone/remotely/in a startup and the culture here makes a difference.

Finally - summer - that outdoor space is incredible to eat alllllll-the-foods from the nearby food stalls. Go hungry!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic workplace

Fantastic workplace, such beautiful design and the meeting rooms where tech just works! the team is lovely and know their stuff and the co-working is always buzzig with friendly people surrounding you. I feel very safe working there and i know that every single person around me is the same

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Really productive working day with my…

Really productive working day with my (usually remote) team a couple of weeks ago in Camden.

So helpful fitting us in last minute, friendly service, great coffee, peaceful breakout spaces. Will definitely be back for when we pop back into London.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, great buildings

I’ve spent time in a number of Work.life’s locations and have been very impressed with how attentive their staff are. The buildings are maintained to a excellent standard and they constantly go above and beyond in service.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Our team uses Work.Life near Farringdon…

Our team uses Work.Life near Farringdon station - the team are so welcoming and friendly, nothing is ever too much to ask. The space is beautiful, with loads of space apart from our office to use - great private phone booths, meeting rooms and soft seating for quick catch ups. Every week there’s something to look forward to - we love coming in.

14 January 2026
Unprompted review
Rated 2 out of 5 stars

Going down hill with crackling sockets

I enrolled my company with work.life a couple of years ago. The environment (and coffee) is great plus the staff try to be as helpful as they can. However things have steadily been going down hill. The office space in Liverpool St is crowded, there's always issues connecting to the TV and webcam. Last time we had a meeting room booked out and none of the power worked...in fact one of the sockets were crackling! Very dangerous.

24 October 2025
Unprompted review
Rated 3 out of 5 stars

Their in-person spaces and team are brilliant, but online support is bad

Their spaces in London are brilliant, the staff are all extremely friendly and helpful.

But if you ever have problems go in-person, their online support is shocking, no-one ever replies to tickets or emails.

Before I got my membership, I was having issues with the account I created, I literally emailed 3 times saying can someone help as I want to buy a membership (like take my money) - no one ever replied 4 months' later even after chasing. So I just went to one of the offices and did it in person.

I also have another outstanding ticket on invoicing, no one's ever replied to it.

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Poor experience when interviewing for a…

Poor experience when interviewing for a role with Work Life. Would not recommend.
Even after trying to contact their supposed 'Head of People' Laura Ash directly, they have avoided giving any feedback what so ever. This poor experience has also been coupled with them using a weak recruitment agency/agent that have shared incorrect information.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Work.Life Soho is an absolute gem!

Work.Life Soho is an absolute gem! The team's positive vibes are infectious, making it a joy for me to return to the office even after a holiday this week. I could easily cry otherwise but their uplifting atmosphere keeps me smiling and productive. Big thanks to Harriet, Laura, and Martyn.

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Love our Soho community

We moved into this Work.Life location during Covid, as we wanted our team to be in a setting that was lively, friendly and bustling with activity (which our corporate block on Regent Street was not delivering). We've been so happy we've signed up for another three years and taken a bigger private office! The WL team here (Martyn, Kobe, Imo) make coming into the office a pleasure and work hard to create a welcoming, positive, creative place to call home. We also love the purpose-driven culture that is backed up by WL HQ

25 January 2023
Unprompted review
Rated 1 out of 5 stars

Work.Life

W.T.F.Life
Having been a member for the past year and really enjoying the experience a colleague and had what can only be described as a shocker of an experience at the Soho London branch. It definitely has a different vibe to the other branches but what separated out this experience was the utterly unprofessional behaviour of the staff. 6 interruptions during customer calls all over being sat at a 4 person bench when there were only two of us (and nowhere else to go). Then there was a billing "mistake" midway through the day, not retrospective as usual...more hassle. By this time both my guest and were truly short on patience. I travelled home to find an email from them complaining that i was rude.
The Soho staff are curt and unprofessional certainly compared to other branches, looking at their demographic and remembering this is a collab in Soho, if you're over 40 and a business professional I would strongly consider other options.

18 January 2023
Unprompted review
Work.Life logo

Reply from Work.Life

Hi Rog,

Thanks for your feedback, we’re sorry to hear that your experience at Work.Life Soho wasn’t as you expected.

This was a particularly busy day at the space and since the booth you were sat in had space for 4 people, the team wanted to confirm that your 3 other guests were going to be attending. In the end, only 1 guest did arrive, but you were able to stay in the 4-person booth for the rest of the day. We also added a day pass for your guest, and this was invoiced immediately.

As a Work.Life member, you have access to our desk availability tool which will tell you whether a space has lots of room before you attend – or you are always welcome to give our membership teams a call before coming in if you’d like confirmation.

If you would like to discuss this in more detail with the space manager, please email soho@work.life.

We hope this doesn’t deter you from using Work.Life again in the future.

Thanks,
Team WL

Rated 5 out of 5 stars

Lovely co-working space

I like the setting, how friendly everyone is, and how helpful the staff is. I feel very at ease every day like I'm going to my real job. I think this is a great place to work. I would tell friends and family to tryWorkLife.

1 June 2022
Unprompted review

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