Workaway Reviews 2,831

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its user-friendliness and the wide array of unique, life-changing opportunities it provides globally. Many people appreciate the ability to connect with diverse hosts and travelers, fostering cultural exchange and creating meaningful connections. The service is often highlighted for its effectiveness in matching needs and for the helpfulness of the profiles. However, some customers also noted occasional issues with the website's functionality, such as freezing or difficulties with editing profiles. A few people mentioned the challenge of finding hosts due to inactive profiles or a lack of feedback from both hosts and workawayers. There were also isolated instances where hosts did not adhere to agreed-upon offers, and a small number of reviewers expressed concerns about the review system potentially favoring hosts and discouraging reports of negative experiences.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and effective... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be very hospitable, helpful,... See more

Website

People report positive experiences with the website. Many customers find the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the program as a great... See more

Location

Reviewers highlight positive aspects of location, often praising the opportunity to explore new places and... See more

Based on these reviews

Rated 5 out of 5 stars

Workaway is a huge source of workers with a wide range of skills, travel experiences, cultural backgrounds, and interests. As a host listed on Workaway we are able to search and find good matches for... See more

Company replied

Rated 5 out of 5 stars

I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, chee... See more

Company replied

Rated 5 out of 5 stars

We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Volun... See more

Company replied


Company details

  1. Home Stay
  2. House Sitter
  3. Pet sitter
  4. Travel deals

About Workaway

Written by the company

Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.

Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.

From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

All in all good :)

Hosts often don't answer at all, or take a reeeally long time to do so, or do answer but then ghost you. It's not only annoying but it also makes it hard to plan ahead. It would be helpful if Workaway could find a solution for this.

The app sometimes malfunctions; Scrolling down suddenly not possible anymore, or the map doesn't open. Also sometimes messages don't get sent and just vanish somehow. But all in all I like to use the app to view hosts and to contact them.

Other than that I really like the oppertunitys workaway can offer. I like that the subscription doesn't automatically renew, but your profile is still saved for later use.

7 February 2026
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Reply from Workaway

Thanks for your feedback, Leslie. We appreciate it and want your experience to be as smooth as possible. After checking with our team, we would need a few more details to help with the tech issues you mentioned. A stable internet connection usually helps, but if you run into this again please don't hesitate to contact us here: https://www.workaway.info/en/community/contact so we can help to resolve it.
We know prompt replies can really make a difference, and we’re always working to make things easier for active travellers like you. We're happy to share tips for picking hosts to boost your chances of finding a match, such as looking out for host with availability on their calendars and have high reply and host scores. You may also want to try broader location searches, or applying to hosts on our Last Minute list who are actively seeking help.
We’re so glad you’re enjoying what the platform has to offer! And we agree, you choose when to renew and we’ll happily keep your profile active if you’d like to stay in our community. 🫶
If you have any questions or need help please reach out anytime - we’re always here to support your adventures. Happy travels!

Rated 5 out of 5 stars

Curiosity, generosity and the thrill of embracing the new and the different

Workaway provides a clear statement of aims, or that’s as I interpreted it. On one level the host provides lodging and meals, the guest provides assistance with agreed tasks. But on another level the program encourages the forging of connections through cultural sharing. For example I want visitors to think about how central indigenous Australians are to country, retaining knowledge for tens of thousands of years. They are custodians of the longest living culture on earth. I also want to know the perspectives of those from other countries, so valuable. And I like, over the days, finding ways to share - skills, food, ideas, laughs and to move forward, finding solace not criticism in the other. The Workaway scheme gives a positive way through these fractious and intransigent times

8 February 2026
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Reply from Workaway

Thanks for the lovely feedback JF, we're happy to hear that you've had a positive experience with us and our scheme:) Enjoy your future exchanges!!

Rated 5 out of 5 stars

It's absolutely AMAZING.

Workaday is an amazing platform that allows people to connect, volunteer, host, travel, learn and make friendships for life. I highly recommend it.

8 February 2026
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Reply from Workaway

We're so happy to hear that you'd recommend us, Weronika! Enjoy your future exchanges and thanks for being a part of the community 😉💕

Rated 5 out of 5 stars

Reliable

Reliable, serious and secure website

27 January 2026
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Reply from Workaway

We appreciate the feedback, Mariarosa! Enjoy your future exchanges 🌟

Rated 5 out of 5 stars

Workaway is a life saver

Workaway is a life saver. I want to travel so bad but don't have the means and really want to get to know the locals and how other people live. Workaway allows me both and I've had such amazing experiences.

4 February 2026
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Reply from Workaway

Aw we're so glad to hear that you've enjoyed using our platform, Susannah! Enjoy your future exchanges :))💕

Rated 5 out of 5 stars

Good layout

As a host is works fine.
Easy overview.
The platform allow to send direct contacts to each other.

5 February 2026
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Reply from Workaway

Thanks for sharing your experience with us Kristof, we're glad you feel this way!! Happy hosting :)

Rated 5 out of 5 stars

Great organization with a good working app

Great organization with a good working app. Lots of great hosts all over the world. Always ready to help.

5 February 2026
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Reply from Workaway

Thanks for the feedback Jenn, we're glad you've found our app organised :) Enjoy your future exchanges!!

Rated 5 out of 5 stars

We had our initial concerns ...

My housemates and I were new to Workaway and, as three solo women, there was a slight concern at inviting complete strangers into our home under the Program. Our concerns have proven to be completely unfounded and it has been a joy (as well as seeing the job list reduce considerably!) to share our house, our table and our culture with young people who have obviously been well vetted and who are also concerned to maintain their own reputation with Workaway. Six months on and we now recommend Workaway to anyone who will listen and cannot rate it highly enough.

2 September 2025
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Reply from Workaway

Thanks for the kind feedback Barbara, we're glad you've found it a joy to share your house! Happy hosting :) 💖

Rated 5 out of 5 stars

Amazing and grateful feeling

Meeting people coming to my place to volunteer is something that I am so grateful for.
And I thank you so much for this platform workaway.
It's not only made my love happier but also have many positive benefits to my neighborhood of the cross cultural understanding.

5 February 2026
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Reply from Workaway

That's amazing to hear!! Thanks for the kind feedback, and for being a part of the community 💕

Rated 5 out of 5 stars

I was very welcomed by all the team at…

I was very welcomed by all the team at school, feel like being with friends, feel safe , exactly like when i spoke before to come
And after i have been abble to participate and help with children, recieving a lot and learning too
Woubderful human experience

4 February 2026
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Reply from Workaway

That's lovely to hear, we're glad you enjoyed your Workaway with your school host :) Enjoy your future exchanges, Dominique! 💕

Rated 5 out of 5 stars

First Workaway hosting

Our first Workaway hosting experience and everything has been great.
We have received lots of enquiries from all kinds of lovely workawayers.
Our next guests due at the weekend.
Thank you

5 February 2026
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Reply from Workaway

Thanks for sharing your experience with us, Gill, and welcome to the community! Enjoy your next Workaway exchange ✨💕

Rated 5 out of 5 stars

Best way to travel

Workaway is the best way to travel for cheap prices while getting to know people from all over the world, learning more about the culture of the Country you're travelling to.

4 February 2026
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Reply from Workaway

Thanks for the kind feedback, Margherita :) Enjoy your future exchanges!❣️

Rated 4 out of 5 stars

Mostly convenient website

I have used workaway for some years already and like it. I would like more filtering options, e.g. “show options with private rooms” only.

2 February 2026
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Reply from Workaway

Thanks for the feedback Connie!! We're glad you've enjoyed using our site so far, and we'll be sure to pass your comment along to our dev team - it's a great idea :)

Rated 4 out of 5 stars

I love to travel about Workaway

I love to travel about Workaway! It’s a nice way to really get into the different cultures. To be part of a family from a different culture is way better then traveling around and just seeing the country like a tourist. It is also a cheaper way of traveling. Most of the time you get food and accommodations if you help them on the farm, in the household ore with the children.
Sometimes it needs a bit time to find the right place but if you found one then you will have a great time!

1 February 2026
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Reply from Workaway

Thanks for the kind words, Clara - we're so happy to hear that you've been able to find lovely exchanges through us! Enjoy your future travels ✨✨

Rated 5 out of 5 stars

Workaway is the best flatform can help…

Workaway is the best flatform can help uz easy to find the volunteer and also the person is so humble and honest. As recomended for you to easy connecting people like a big part of family.

1 February 2026
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Reply from Workaway

We appreciate the kind words, Riza!! We're glad you've had a great experience with us, and hope you enjoy all future exchanges ;) ✨

Rated 5 out of 5 stars

Easy to connect with local community

It was easy to connect with the host on workaway. It is easy to find locations with the map feature.

1 February 2026
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Reply from Workaway

That's really great to hear, we're glad you've found it easy to use our site - thanks for the kind feedback Shirley! 🥰

Rated 5 out of 5 stars

Getting to know different cultures…

Getting to know different cultures using this platform has been great. The assurance that reviews from other hosts can be revised before hand is reassuring for both sides.

29 January 2026
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Reply from Workaway

We're happy to hear it, thanks for the kind feedback Jennifer :) ✨

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