Workflow Magic Reviews 171

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, responsiveness, and dedication, highlighting how they take the time to understand specific business needs. People frequently mention the exceptional service, noting how the team streamlines operations, automates processes, and provides valuable guidance, making complex tasks feel easy and efficient. The user experience is often described as seamless and intuitive, with many appreciating the personalized approach to implementing and optimizing technology solutions. Consumers are particularly impressed with the team's ability to deliver tailored solutions that significantly improve organization, efficiency, and even revenue. Many feel that working with this company is a true partnership, leading to a more confident and supported business operation.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently highlight the team's expertise,... See more

Service

People report positive experiences with service, highlighting the team's ability to understand their... See more

User experience

Users describe positive interactions with user experience. Customers report significant time savings and... See more

Technology

Reviewers highlight positive aspects of technology, consistently praising its ability to automate tasks and... See more

Customer service

Clients share positive opinions on customer service. Customers consistently praise the support team for their... See more

Based on these reviews

Rated 5 out of 5 stars

Mete was incredibly responsive and organized in all of our calls. He took the time to learn our process but did not waste anytime getting into the solution, and explained things to us as we went along... See more

Rated 5 out of 5 stars

Zein and the rest of the team at Workflow Magic are incredible. They've consistently delivered (many times over-delivered) exactly what we've needed, on time, with no stress on our part. Despite multi... See more

Rated 5 out of 5 stars

Workflow Magic is On It! Really enjoyed working with Zein at Workflow Magic. He was very knowledgeable about Monday and related applications/tie-ins to help our business get straightened out. Nothing... See more

Rated 5 out of 5 stars

We worked with Diego to implement Monday.com into our tech stack. We knew we needed to automate a lot of processes in our workload, but did not know where to start. From the initial consultation wit... See more


Company details

  1. Business and IT Consulting agency
  2. Automation company

Written by the company

Workflow Magic is a certified monday.com implementation partner helping businesses improve, streamline, and optimize projects/workflows through automations and integrations in monday.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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Rated 5 out of 5 stars

I have been working with Workflow Magic…

I have been working with Workflow Magic for the past 5 months, and I can confidently say that they have greatly improved my business workflows. Initially, I was hesitant to start working with them because I had previously worked with other agencies that passed my job off to various team members, which resulted in having to repeatedly explain my needs. However, my experience with Workflow Magic has been entirely different.

From the very beginning, their team has been extremely responsive and helpful, consistently coming up with innovative ideas to streamline our processes. I have primarily worked with one dedicated person, and anytime another team member needed to assist, they were already caught up to speed with what was going on. This level of continuity and communication is truly impressive.

I want to give a special shoutout to Victoria, who has been absolutely amazing to work with. She is not only punctual but also incredibly pleasant, making every interaction a positive experience. Her insights have been invaluable, and I truly appreciate her dedication to our success.

Overall, I highly recommend Workflow Magic to anyone looking to enhance their business operations. Their expertise and support have made a significant difference in our workflow, and I look forward to continuing our partnership!

2 October 2024
Rated 5 out of 5 stars

5 Star Service & Solutions from Workflow Magic

Workflow Magic - especially Aron - is fantastic. They worked hard to understand our needs up front, and no matter what challenges we gave them, they came up with solutions. Workflow Magic hit every deadline, and helped keep our team on track along the way. Our team was new to Monday and Aron patiently and clearly answered our questions, ensuring that we'd be able to take full advantage of Monday's capabilities. Workflow Magic delivers great value for its fees in terms of solutions delivered, expertise, and time saved for our team. I highly recommend!

3 October 2024
Rated 5 out of 5 stars

Enhanced Workflow

I really appreciated the personalized experience working with Victoria and Natasha. They were great at explaining their recommendations and providing walkthroughs of their updates. Both were also flexible when it came to making tweaks and changes to reflect what our business is needed. The workflow enhancements will help keep our small business on top of project management.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Lydia and her team are phenomenal

Lydia and her team are phenomenal. They got our training scheduled very quickly and met all of our high expectations regarding turnaround time. Her team is very knowledgeable of monday.com and were able to address all of our questions, concerns, etc. They gave us all of the tools, tricks, and knowledge needed to perform a full implementation of monday.com. We will absolutely be using them again in the future for additional training and implementation. Thank you, Lydia!

17 September 2024
Rated 4 out of 5 stars

Got exactly what was advertised

Got exactly what was advertised. We had a dedicated team member diligently working on building out our design. The amount of feed back and iterating was great. We really felt like a load of work was secure and on track without dedicating too much internal time to it.

11 September 2024
Rated 5 out of 5 stars

Professional and a pleasure to work with

Donnalyn and Workflow Magic were a real pleasure to work with. Donnalyn kept us on target and on task to ensure we were able to successfully implement Monday.com CRM in a timely manner. Her knowledge and experience expedited our progress and her personality made our implementation meetings a joy to attend.

We have seen significant improvements in our ability to quickly assess our sales progress and to have critical performance metrics on a single dashboard so we can monitor our performance at a glance.

I highly recommend the services of Workflow Magic and Donnalyn specifically.

9 September 2024
Rated 5 out of 5 stars

Donnalyn is a rock star

Donnalyn is a rock star! We are a start-up company and needed Monday.com to serve as our CRM platform. Donnalyn listened to our needs and provided great insight to help develop exactly what we needed. It's been an awesome experience to date.

9 September 2024
Rated 5 out of 5 stars

Workflow Magic has been a great partner…

Workflow Magic has been a great partner and Victoria Cortes has been a great advisor. They have helped us to implement exactly what we asked for, finding creative ways to pull together what we needed. Now we have been able to move on to phase 2 of our project much sooner because they were so efficient in setting up a good plan from the beginning.

27 August 2024
Rated 5 out of 5 stars

This Team is a Hidden Gem!

This was the first time that we have worked with WorkFlow Magic, but will 100% be back. We had a pretty complex workflow that had a number of moving parts, however Natasha and Victoria were able to nail it. They were very prompt in answering emails and keeping me in the loop about what was going on. This helped me feel at ease to know that it was being developed to my specifications. I appreciate the attention to detail and the overall genuine concern that they had over our project. They were able to help our idea become streamlined and I honestly felt like they were a part of the team. Thanks so much for all of your help and I am excited to work with you both again in the future!

21 August 2024
Rated 5 out of 5 stars

Great collaboration and amazing end result!

Victoria and Natasha were such a pleasure to work with. They did a fantastic job and put great effort into creating an effective and efficient board for our company's onboarding and training tasks. We had weekly touch points to collaborate on the vision and execution of the board. They always provided helpful guidance and answered our questions with grace. I would absolutely work with them again and recommend Workflow Magic to anyone seeking to improve business processes within their company.

20 August 2024
Rated 5 out of 5 stars

More than just a checklist

Workflow Magic was the only company we vetted that came with creative ideas on how to revise our process for better efficiency. We were able to work with their team live on a weekly basis to develop a process map complete with automations. If you're looking for a solution that's more than a simple checklist, I highly recommend working with Workflow Magic.

20 August 2024
Rated 5 out of 5 stars

Workflow Magic is exactly that...MAGIC

Workflow Magic is exactly that...MAGIC. Natasha, Lydia and Victoria were amazing from start to finish. They completely customized my process and built a platform for my new company to succeed. I couldn't be happier I trusted them with my business.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Workflow Magic is MAGICAL

Workflow Magic is MAGICAL! They helped us complete an overhaul and build out a brand-new process. This has resulted in cutting payroll by at least 15% because of all the automation that is now integrated into our process. If they didn't know how to make something work, they did extensive research to identify a solution for almost every process we've desired to have built. I would HIGHLY recommend them for any of your Monday.com needs.

9 July 2024
Rated 5 out of 5 stars

Fantastic customer service, knowledge and communication

Donnalyn was fantastic to work with, her knowledge of Monday.com and her willingness to listen to understand made it a great experience for us.

She developed a clear understanding of our workflow and then helped us implement what we asked for as well as some extra functionality that we hadn't thought of, that was very beneficial in streamlining our process which saved us valuable time.

Now that we have our systems in place we look forward to continued support from Workflow Magic and Donnalyn as our teams continues to adapt and strive for efficiency across our facility.

I would highly recommend Donnalyn to anyone looking to enhance their teams abilities!

16 July 2024
Unprompted review
Rated 5 out of 5 stars

I had a brilliant experience at Workflow Magic

I had a brilliant experience at Workflow Magic. Initially speaking to the proficient and effective Founder & CEO Lydia, we set out a clear plan to improve our company's workflow, before being introduced to the lovely and hardworking team of Victoria and Natasha. Victoria and Natasha provided clever solutions to any problems that arose. I'm confident that our business has greatly improved due to their efforts, and I'm most grateful for their hard work and time.

11 July 2024
Rated 5 out of 5 stars

Great customer service!

Didn’t take long to get everything up and running. It’s very easy now for my team to track leads and for me to track where the leads are coming from and who sent them. Thank you Workflow Magic!

11 July 2024
Rated 5 out of 5 stars

Just Excellent

They have taught us so much about Monday.com and are always game to try new ideas or instruct us how those ideas will trap us in the future. Couldn't recommend them MORE!

1 July 2024
Rated 5 out of 5 stars

Monday.com CRM

Lydia and Donnalyn have been a pleasure to work with! Workflow Magic's revamp of our CRM platform has definitely streamlined the information process for our sales team. Their willingness to work together as a team to make our "wish list" happen is appreciated.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Workflow Magic Make Magic Happen

Workflow Magic has been amazing to work with! Eddie has been our lead point of contact in implementing our new task management platform. Eddie has listened to all of our needs and customized our Monday.com platform to fit our business structure and go above and beyond in creating the most efficient automations, saving us so much time in our day-to-day processes. He is extremely detail-oriented in successfully implementing every change we request and has even offered alternative methods that have worked wonders for us. I would 100% recommend working with Workflow Magic to help streamline any business' processes, they know what they are doing and truly make it magic!

14 June 2024

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