My experience with Issy, Colin and most notably Grace was amazing. They made me feel at ease despite being overly stressed about navigating the registration aspect. Grace was very warm and patient and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very polite and friendly staff. Melissa is an absolute legend! Ran me through everything I needed know about the information to give them, and useful tips on what was involved. They have helped me se... See more
Company replied
Workwell are what they say they are. They simply work well for you, inform and confirm the hours you've worked. The margin they take is acceptable, regular text message updates and (except one occas... See more
Company replied
Adam was efficient, had full knowledge of their working processes and was patient in explaining. He was polite, thorough and professional. He took time to repeat when I struggled to get my head arou... See more
Company replied
Company details
Written by the company
Workwell Contractor Solutions is a leading provider of compliant and secure payroll solutions for contractors, recruitment agencies, and businesses across the UK. With over 30 years of experience, we specialise in Umbrella Company services across various industries, ensuring contractors are paid accurately and on time. Our mission is to simplify payroll processes, minimise risk, and maximise compliance for our clients. Trusted by over 2,000 recruitment agencies and having paid over 10 million contractors, we are committed to delivering exceptional service and innovative solutions that empower businesses and individuals to thrive.
Contact info
United Kingdom
- workwellcontractorsolutions.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Liam was very helpful and literally…
Liam was very helpful and literally saved the day
22 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi,
Thanks so much for your review! We’re really pleased to hear that Liam was able to provide the support you needed and make such a positive difference.
Many Thanks
Workwell Contractor Solutions
Adam explained everything I needed to…
Adam explained everything I needed to know clearly and precisely.
22 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Paul,
Thank you for your review! We're so pleased to hear everything was explained clearly and precisely. We'll be sure to share your feedback with Adam.
Many Thanks
Workwell Contractor Solutions
Dylan was very helpful i called twice…
Dylan was very helpful i called twice before got the same person told me my company doesn’t register with them but when I called the third time Dylan was very helpful and got me registered thank you
20 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Hashem,
Thank you for your review! We're so pleased Dylan was able to help get you registered after your earlier calls. Your feedback means a lot and we’ll make sure to pass this on.
Many Thanks
Workwell Contractor Solutions
I think it wrong that if your sub…
I think it wrong that if your sub contractor to a angceny that you're passed to these and get charged £22 and that your wages can be put into your bank any time them want
10 July 2025
Reply from Workwell Contractor Solutions
Hi Nathan,
Thank you for your review and for raising your concerns. We understand your frustration. If you’d like, we’d be happy to explain in more detail why the margin is applied—please don’t hesitate to get in touch with us directly.
Many Thanks
Workwell Contractor Solutions
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff
5 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Michael,
Thank you for your 5-star review! We’re so pleased to hear you found our staff really helpful and knowledgeable—it’s great to know you felt well supported.
Many Thanks
Workwell Contractor Solutions
Adam was Very helpful had everything…
Adam was Very helpful had everything ready for me
19 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Albert,
Thank you for your 5-star review! We’re delighted to hear Adam was very helpful and had everything prepared for you, making the process smooth and easy.
Many Thanks
Workwell Contractor Solutions
Liam was very helpful and polite and…
Liam was very helpful and polite and deserves a promotion.
19 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi James,
Thank you for your 5-star review! We’re so pleased to hear you received full and comprehensive information over the phone and that everything was explained clearly.
Many Thanks
Workwell Contractor Solutions
Full and Comprehensive.
From first to last, full and comprehensive information over the phone was provided by the Crest Plus worker that I spoke to.
18 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Jerry,
Thank you for your 5-star review! We’re so pleased to hear you received full and comprehensive information over the phone and that everything was explained clearly.
Many Thanks
Workwell Contractor Solutions
Liam was extremely helpful explaining…
Liam was extremely helpful explaining how things work and friendly!
18 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Sarah,
Thank you for your 5-star feedback! It’s great to hear that our team provided clear explanations and was friendly and helpful throughout.
Many Thanks
Workwell Contractor Solutions
Reply from Workwell Contractor Solutions
Hi Luke,
Thank you for your 5-star review! We’re glad to hear Adam was very good and that you had a positive experience with us.
Many Thanks
Workwell Contractor Solutions
Reply from Workwell Contractor Solutions
Hi Paul,
Thank you for your 5-star review! We’re delighted to hear you see us as a one-stop shop that exceeds expectations. We really appreciate your kind words.
Many Thanks
Workwell Contractor Solutions
Reply from Workwell Contractor Solutions
Hi Luke,
Thank you for your 5-star review! We’re so pleased to hear you found our service very good and helpful. Your feedback is much appreciated.
Many Thanks
Workwell Contractor Solutions
Happy to help
Hey today was very easy as Adam spoke very clear and was easy to understand
13 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Laura,
Thank you for your 5-star review! We’re glad to hear Adam made things easy to understand and communicated clearly — we’ll be sure to share your feedback with him.
Many Thanks
Workwell Contractor Solutions
Adam
Adam, explain the entire process and also gave me a calculation of what to expect.
12 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Yinka,
Thank you for your 5-star review! We're pleased to hear Adam was able to explain the process clearly and provide you with a helpful calculation of what to expect.
Many Thanks
Workwell Contractor Solutions.
Quick and easy
12 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Jay,
Thank you for your 5-star review! We're glad to hear your experience was quick and easy.
Many Thanks
Workwell Contractor Solutions.
Very helpful and polite got help with a…
Very helpful and polite got help with a problem that arose and dealt with it accordingly gave the best way to deal with and develop a solution for me.... Definatley a great team
11 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Christian,
Thank you for your 5-star review! We're so pleased to hear our team was helpful and polite, and that we were able to assist you in finding a solution. We'll be sure to pass your kind words on.
Many Thanks
Workwell Contractor Solutions.
Getting paid on time!
Workwell are what they say they are. They simply work well for you, inform and confirm the hours you've worked. The margin they take is acceptable, regular text message updates and (except one occasion) ALWAYS have your money in your account on a Friday morning.
As I said, they simply work well with you.
11 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you find our service reliable, informative, and consistent. We really appreciate you taking the time to share your positive experience.
Many Thanks
Workwell Contractor Solutions.
Reply from Workwell Contractor Solutions
Hi,
We’re sorry to hear you haven’t been paid on time. One of our advisers will be giving you a call shortly to look into this and help get everything resolved as quickly as possible.
Many Thanks
Workwell Contractor Solutions.
Fabulous service
Very helpful on the phone and sorted
Out my problem very efficiently with little bother
4 August 2025
Unprompted review
Reply from Workwell Contractor Solutions
Hi Francesca,
Thank you for your 5-star review! We're really pleased to hear our team was able to help you efficiently and make the process as smooth as possible.
Many Thanks
Workwell Contractor Solutions.
Reply from Workwell Contractor Solutions
Hi Justin,
Thank you for your 5-star review! We’re so pleased to hear you enjoyed the customer service, advice, and conversation with our team.
Many Thanks
Workwell Contractor Solutions.
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