World Anvil Reviews 255

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Not only has WorldAnvil been extremely helpful to keep track of everything i make, they have a wonderful team who helped me get my account back when I messed up and almost lost it due to a payment... See more

Rated 5 out of 5 stars

World Anvil is a great platform for everyone who enjoys writing, role play or world building in general. With a lot of great tools you can create wikis for your own worlds, with map, characters, stor... See more

Company replied

Rated 5 out of 5 stars

Customer support was awesome! I was really happy, and found myself smiling. Also I love being able to add co-owners to worlds, it makes joint projects so much easier to work on (I’m currently subscri... See more

Rated 1 out of 5 stars

Disgusting. Automatically ‘renewed’ at double the price for something I’ve not found a use for. Didn’t even set up an account until I clicked on the invoice, so can’t see how anyone could cancel this.... See more

Company replied

Company details

  1. Gaming services

Written by the company

World Anvil is the Ultimate Worldbuilding & Campaign Management Software


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

255 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing Community Service

I had recently run into some financial trouble that was requiring me to cancel several of my subscriptions. During the exit questionnaire I noted that my current financial situation was the reason I was cancelling and shortly after received an email from Ioanna, understanding that the situation was tough and offering a discount in order for me to be able to continue with my creative endeavors. I am very grateful for the understanding and care I was shown and was able to sign back up with the discount. I am so glad to be part of the Worldanvil community, thank you Ioanna for your help!

17 September 2024
Unprompted review
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Reply from World Anvil

Happy to help!!! -Ioanna

Rated 5 out of 5 stars

Fantastic experience

WorldAnvil is simply the best organizational tool for gaming and writing that I have ever stumbled across. I have been a member now for some years, and they just keep getting better. The staff are dedicated, support is personalized, and the Discord server is active and very supportive. Dimitris and Janet are genuinely nice people, and it shines through in their product and the team they have surrounded themselves with. I recently had a support issue that needed sorting, and we had it under control in less than 12 hours.

26 September 2024
Unprompted review
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Reply from World Anvil

Thank you so much, this means a lot!<3

Rated 5 out of 5 stars

You world comes to life in World Anvil!

World Anvil allows creatives to be fully immersed in the process of their craft. I'm so thankful to have a place where everything is at my fingertips and I can see my world come to life! Thank you!!

5 September 2024
Unprompted review
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Reply from World Anvil

This is what we always strive to achieve for the community, it means a lot to hear that! Thank you<3

Rated 5 out of 5 stars

Friendly and Responsive Customer Support

I had lapsed on my yearly subscription payment for this product, and wanted to continue on a monthly subscription. The team member I was connected with, Ioanna, was very friendly and prompt in assisting me. World Anvil’s support team embodies everything a customer service department should aspire to.

28 August 2024
Unprompted review
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Reply from World Anvil

Happy to help! Thank you so much for your continued support!

Rated 5 out of 5 stars

Very Helpful

I reported a bug I was having, where part of my experience was impacted. It was handled professionally and quickly. I was so happy with how polite and nice they were. I enjoy using my World Anvil and I hope the team knows how wonderful they are.

21 August 2024
Unprompted review
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Reply from World Anvil

Thank you so much! We're happy to help! :)

Rated 5 out of 5 stars

Excellent product and team

You can tell this company cares about providing a great product, cultivating a community, and taking care of their customers. I will always recommend WorldAnvil and enjoy being a customer. Can't recommend enough.

14 August 2024
Unprompted review
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Reply from World Anvil

Thank you so much! We'll keep doing our best!

Rated 5 out of 5 stars

A great team, creating a great product, to help you make a great world.

This is a wonderful tool, simple but complex at the same time. It really is a tool easy to understand but hard to master.
That said, the complexity comes from all the things you can do in it, and your imagination is the limit.
Plus the team is amazing, I had issue that needed to be sorted and they really understood my situation and managed to make my life easier.
A great team, creating a great product, to help you make a great world.

16 August 2024
Unprompted review
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Reply from World Anvil

Always happy to help! Thank you!

Rated 5 out of 5 stars

Wonderful application and team!

Wonderful application and extremely useful for someone like me who wastes hours going into painful detail about the world they're creating. I upgraded to the paid plan due to me wanting to utilize more features, though for most, the free version is more than enough. I encountered an issue while upgrading and contacted support. In a single business day, we exchanged 6 emails and resolved the issue without ever receiving an automated email. The support person was very kind and helpful and it honestly was super refreshing. Definitely check them out if you're interested in worldbuilding for anything from a TTRPG game to writing stories!

14 August 2024
Unprompted review
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Reply from World Anvil

Thank you so much for your kind words! We're happy to help!

Rated 5 out of 5 stars

Gift of a Lifetime

I highly HIGHLY recommend World Anvil for ANY DM or GM or whatever title you are allotted for running a campaign of any kind. World Anvil has not only world creation assistance for D&D editions, but for Warhammer, Runescape, the Witcher, you name it. Want to make an NPC with such detail as their neck length, gait, quirks and tiny details even more involved than that? Their thoughts, religion, even diseases? You can upload photos for your characters, maps, items, lore, history, timelines, and so much more. I've used it for my 5e players in D&D and it honestly saved my shoulders and sanity from the disappointment and frustration of not being able to find anything remotely close to what World Anvil offers. They do have paid subscriptions you CAN subscribe to, but you can also just use the free account and have a ton of access to the world creator. The paid subscription is nice but it's honestly not at all necessary, and they even preface with that. They have a huge community to talk to and help you if you're stuck, YouTube videos explaining how to use their site and aspects of it, and their service is something is wrong or you have a question is really quick and honest. I've never felt like I'm just a person using their system, I genuinely feel like they care about my opinion and enjoyment of their site, even if I'm not paying for it. I genuinely highly recommend at least giving them a shot.

1 March 2024
Unprompted review
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Reply from World Anvil

Thank you so much! It means a lot to hear that<3

Rated 5 out of 5 stars

An incredibly useful software that I…

An incredibly useful software that I use for story writing and tracking TTRPG games- both from the player and GM sides. I love the seamless ability to link between different articles and the wide range of customizability in articles and their templates!
They also have a very prompt support team when issues do crop up which is always a plus.

22 July 2024
Unprompted review
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Reply from World Anvil

Thank you so much!

Rated 5 out of 5 stars

Outstanding Tool

I follow Ginny Di on YouTube, she is always talking about World Anvil, so I thought I would give it a try. I is get for building a large homebrew campaign. First I was so excited to sign up after trying the trial I missed adding my discount code. One email and the issue was fixed, great support. I have my campaign almost complete in just three days.

3 July 2024
Unprompted review
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Reply from World Anvil

Happy to help! Glad you've been enjoying World Anvil so far!

Rated 5 out of 5 stars

Empowerment PLUS!

Holy cow! WHAT do I say about the enormous set of world building tools in World Anvil?! It has made me so happy! Totally bizarre, right? But I’ve literally had more fun in my life since joining their Guild, than I’ve had in years. These folks have done such an incredible job, and what couldn’t anyone do with these templates and software—not to mention the endless help and support?! I became an immediate lifer the first second I heard about this. Wonderful, inspiring, empowering, exciting and fun…! What a great find! So grateful for World Anvil!

27 May 2024
Unprompted review
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Reply from World Anvil

Thank you so so much for your kind words! I'm so happy you feel this way about World Anvil!<3

Rated 5 out of 5 stars

Great World building tool

I love the world building and organizing tool. I finally have all my scattered notes written in articles and structured. No longer need to search hours for what I need. Love all the different features and freedom. It sure is a lot in the beginning, but their YouTube channel and discord are great helpers.

11 June 2024
Unprompted review
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Reply from World Anvil

Thank you! Glad to hear!

Rated 5 out of 5 stars

Everything is great

Everything is great, it's a fantastic site. I'm a rpg game developer, and I had to create the game's lore in a bunch of separate and hard-to-read files, but now everything has become easier, greatly increasing my productivity.

1 May 2024
Unprompted review
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Reply from World Anvil

Thank you so much! That's great to hear <3

Rated 5 out of 5 stars

Fantastic

This is an incredible service and as a writer I found being able visualise my world and characters super helpful. Also their team and customer service is beyond helpful. Highly recommend.

31 May 2024
Unprompted review
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Reply from World Anvil

Thank you!!

Rated 5 out of 5 stars

Exceptional Customer Service Transformed My Error into an Opportunity

I recently had an interaction with World Anvil's customer service that went above and beyond what I expected, turning what could have been a frustrating experience into a delightful one. After mistakenly purchasing the wrong subscription type, I reached out to World Anvil, hoping for some understanding and possibly a fix. Their response was nothing short of fantastic.

Despite their clear no-refund policy due to reasonable terms and the digital nature of their products, World Anvil offered an incredibly generous solution. Instead of a refund, they proposed downgrading my Sage subscription to the Master tier and astonishingly extended it by an additional three years at no extra cost! This kind of solution-oriented approach and willingness to accommodate a customer's mistake was truly impressive.

Their customer service was not only quick and empathetic but also transparent about their policies and the limitations imposed by external factors, such as high fees from payment providers. They handled my issue with such professionalism and grace that it only reinforced my loyalty to World Anvil.

The prompt and courteous resolution to my problem, along with the generous compensation offered, truly made me feel valued as a customer. I’m more than satisfied and excited to continue my journey with World Anvil for many years to come. If you’re considering their services, know that you are in good hands with a team that cares deeply about customer satisfaction and goes the extra mile to ensure a positive experience.

The exceptional customer care at World Anvil is a testament to their dedication to their community and their understanding of the digital products landscape. Thank you, World Anvil, for turning my blunder into a testament to your outstanding service!

11 April 2024
Unprompted review
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Reply from World Anvil

We are happy to help! Thank you so much for your feedback<3
We are happy to have you with us!

Rated 5 out of 5 stars

Amazing costumer suport and world building tool.

Got help from their lovely customer support, that seemed to really care about their customer base. Fast replies and really willing to help. The best worldbuilding tool I have found. User friendly, might take a little while getting in to it but once I did it was so worth it. I really love it now, so worth it. Thank you Ioanna for all your help!

24 April 2024
Unprompted review
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Reply from World Anvil

<3

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