World Cue Sports Reviews 

230
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dealing with Mick was a pleasure. His advice was first class about purchasing a new cue. He actually saved me money by suggestion a Niche cue would better suit my needs rather than a more expens... See more

Company replied

Rated 5 out of 5 stars

Excellent range of equipment and more than reasonable prices. I have made multiple purchases from world cue sports. 3 cues, bag and multiple accessories thus far. Mick has always been very accomodatin... See more

Rated 5 out of 5 stars

Hi there I highly recommend purchasing from World Cue Sport this is the second Peradon cue I’ve bought from them and once again I’m impressed by the exceptional quality. The craftsmanship is top... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Peradon Venom cue from worldcuesports.com.au, and I couldn’t be happier with the experience. The cue arrived quickly and was packaged with great care — very secure and professio... See more

Company replied

Company details

  1. Billiards Supply Shop

Written by the company

World Cue Sports offers the highest quality cues from Cue Creator, Phoenix, Peradon, Predator and McDermott. We also offer a range of accessories for your snooker game and you can visit our store in person in New South Wales, Australia.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(230)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasure

Website was easy to navigate and simple easy payment method.

1 March 2023
Unprompted review
World Cue Sports logo

Reply from World Cue Sports

Thanks Lee

Rated 5 out of 5 stars

Contact was made due to out of stock…

Contact was made due to out of stock issue. An alternative was suggested in quick time, delivery within a week time frame. Do recommend for any cuesport association.

12 February 2023
Unprompted review
World Cue Sports logo

Reply from World Cue Sports

Thanks Craig

Rated 5 out of 5 stars

A very good experience

I discussed all the things that I need before my purchase, the delivery was super fast and my cue is exactly what I wanted, thank you Mick

6 February 2023
Unprompted review
World Cue Sports logo

Reply from World Cue Sports

Thanks Mark for the review

Rated 5 out of 5 stars

Excellent Service

Ordered on the 16th and received my order on the 20th ( Did not expect to arrive so fast) 😂😂😂😂😂.Despite some flight delay. If not i would have received my order in 2 days...great service Mick...Keep It Up...😁😁😁😁😁.

19 January 2023
Unprompted review
World Cue Sports logo

Reply from World Cue Sports

thanks

Rated 5 out of 5 stars

Excellent Experience

I purchased several accessories for my home setup from World Cue Sports and had them delivered. Every product was exactly as advertised and was delivered very quickly.

A+ Service, would recommend.

30 November 2022
Unprompted review
World Cue Sports logo

Reply from World Cue Sports

Thanks Tom

Rated 2 out of 5 stars

The telescopic long rest was out of…

The telescopic long rest was out of stock until Feb. I was aware of this from details on the website and was prepared for the delay. However without notifying me, you cancelled and refunded my back order and shipped the rest of the order. This is poor customer service as I ordered from you based on the telescopic rest. The other items was simply addon to the order.

26 December 2022
Unprompted review
World Cue Sports logo

Reply from World Cue Sports

Responded via email. Supplier had emailed me to out of stocks on that product and no date. Removed from website notified you, refunded.
If you have a business or others reading show me one company that currently has 100% of all stock or can get it everything or get answers from overseas suppliers.
I at least notified, removed from website and refunded promptly unlike many other businesses.

Rated 5 out of 5 stars

Service is above and beyond

Purchased goods from the team and received prompt response and the friendliest of services. Now found my Cue Sports specialist moving forward. Interstate and able to communicate with Mick easily, this service is exceptional! Cheers again!

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Above and beyond.

Above and beyond.

I had placed an order on I believe a Sunday morning and I received everything all neatly package and protected in like 4 days.
Very happy with my order and how it was packaged to me down here in Melbourne.

A pleasure to deal with and will definitely shop here again when the time comes..

- Open a store in Melbourne?!? :P

5 November 2022
Unprompted review
Rated 3 out of 5 stars

Super fast shipping but the delivery…

Super fast shipping but the delivery was delayed I guess because of the wet weather we recently had. Fair customer service on the phone to make the payment as I was told that I was wasting his time. How I’m not sure I’m a paying customer.
Anyway hopefully the order will arrive soon.

13 October 2022
Unprompted review
World Cue Sports logo

Reply from World Cue Sports

This was during floods and at the time the required time with australia post deliveries 🚚 hadn’t even been considered.
Sent goods out as ordered tracking is available via
Post Module.
Do get 10 plus a day in calls that have tracking available and can be tracked very easily on website.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look