Worldly Aromas Reviews 278

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

The palo santo cones are not very good compared to the incense sticks and palo sticks. I emailed explained this, I got a reply saying thank you but no offer of returning the item or replacing the it... See more

Company replied

Rated 5 out of 5 stars

I was gifted a pack of 1.2 palo santo and oud incense sticks recently and I can honestly say they are the most delicious exquisite incense sticks I have ever hand. Most hurt my chest, these did not. T... See more

Company replied

Rated 5 out of 5 stars

Great Product, great service, their product are toxin-free and I also think they offer really good value for money. They only use natural ingredients and even packaging materials are sourced ethically... See more

Company replied

Rated 5 out of 5 stars

Discovered these guys back at the end of 2020 and haven’t looked anywhere else since! Our home consistently smells amazing - top quality incense. Just added the paolo santo essential oil to our... See more

Company replied

Company details

  1. Incense Shop
  2. Candle shop

Written by the company

Our company believes in natural, authentic and sustainable products designed to compliment practices like yoga, meditation and mindfulness by creating a relaxing environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

278 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Beautiful Incense

I love candles and the smells of incense and so I ordered from Worldly Aromas for the first time on a whim, attracted by them being natural, chemical fee, sustainable and hand rolled. The incense sticks I ordered arrived very quickly. I especially love the frankincense.

7 May 2021
Rated 5 out of 5 stars

Great quality

Great quality, burn well. Highly recommend. Have bought from lots of other retailers in the past but these are one of the best quality I have found. Great customer service.

26 April 2021
Rated 1 out of 5 stars

I haven’t received the item so I’m not…bad service

I haven’t received the item so I’m not happy at all. However I have now had my postage repaid and product arrived. It was perfect. I do believe it was the carrier that was the issue which is a shame. I did appreciate the postage refund which was very prompt.

12 April 2021
Worldly Aromas logo

Reply from Worldly Aromas

Hello,

I am sorry you had a bad experience with the delivery of your item. We monitor our delivery partners to ensure they are offering the high level of service we provide. Feedback has been provided to Hermes on this occasion. I can confirm we have now changed our delivery partners to Yodel and hope to provide a more efficient delivery experience to our customers.

Best
Danny

Rated 1 out of 5 stars

We still have not received our purchase…

We still have not received our purchase even though we ordered over a week ago. The reason is not directly Wordly Aromas fault - but they use Hermes as a deliverer, a company I have never not had an issue with. If I had known that WA uses Hermes for deliveries I would not have bought from them.

11 April 2021
Rated 5 out of 5 stars

I have now ordered a few times from…

I have now ordered a few times from Worldly Aromas, The incense smells absolutely divine, especially the oud noir and opium intense. I have also purchased the Paolo Santo candle which I haven't yet lit but still smells gorgeous even before opening.

10 April 2021
Rated 5 out of 5 stars

Amazing scents

Each time I’ve ordered from Worldly Aromas delivery has been quick and the actual products are devine. They all smell amazing. Would definitely recommend

9 April 2021

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