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World Nomads Reviews 6,171

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigating the website and finding suitable coverage options. Many appreciate the clear, straightforward information provided, making the process of obtaining insurance simple and efficient. The pricing is frequently noted as reasonable and competitive, offering good value for the coverage provided. However, some customers also noted issues with customer service and website functionality. A few people experienced difficulties logging into their accounts or accessing policy information, and some found the website to be occasionally unusable or confusing. There were also instances where reviewers felt customer service responses were slow, unhelpful, or provided conflicting information, leading to dissatisfaction.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the website's ease of use... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the ease and simplicity... See more

Website

Clients share positive opinions on website usability. Many reviewers found the website easy to navigate,... See more

Price

Reviewers mention positive feedback about price, often describing it as affordable, fair, and competitive,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quote and purchase process is easy and informative, and I appreciate the follow up reminders to go over the details again carefully while still in the cancellation window. The real distinguishing... See more

Company replied

Rated 5 out of 5 stars

Incredibly easy to work through and find the best cover to suit my needs. The options available through World Nomads were far greater than any other insurance company and they were incredibly cost eff... See more

Company replied

Rated 5 out of 5 stars

Fortunately, I have never had to use my World Nomad insurance. Although, I keep coming back to World Nomad as it is an easy website to use, offers coverage that suits me and my travel plans, plus its... See more

Company replied

Rated 5 out of 5 stars

I was looking for my trip insurance with affordable basic and easy to understand terms and condition for months with no luck until I saw World Nomad popped up on my laptop screen while searching for m... See more

Company replied


Company details

  1. Travel Insurance Company
  2. Insurance company
  3. Publisher

About World Nomads

Written by the company

World Nomads

Written by the company

Simple and flexible travel insurance
We’re here to help you to explore your boundaries. We offer travel insurance, safety advice, inspiration and opportunities, so you can travel confidently. Because we believe in giving back to the places we travel to, we also enable you to make a difference with a micro-donation when you buy with us.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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Rated 4 out of 5 stars

Right coverage for a great price!

I was looking for a policy that would cover me during my motorcycle trip and would not break the bank. World Nomads had the coverage I needed at a price that was not out of this world.

13 April 2026
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Reply from World Nomads

Hi Bob,

We're happy to hear that our policy met your needs for your motorcycle trip and was affordable. Thank you for your positive feedback; we appreciate it. Have an amazing time in Mongolia! 🏔️🏍️

Safe travels -Lucy ✈️ World Nomads

Rated 4 out of 5 stars

Easy to fill in form for what I was…

Easy to fill in form for what I was wanting, can't comment on if worth it or if will pay out if anything happens as have not left yet.

31 March 2026
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Reply from World Nomads

Hi Michelle,

We appreciate you taking the time to share your feedback. We're happy the form was easy to complete. We hope our services meet your expectations should you need them. Have an amazing time in the Philippines! 🍹🌞

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Easy to sign up

Easy to sign up. All the options were well explained.

11 April 2026
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Reply from World Nomads

Hi Paul,

We're happy to hear that the sign-up process was easy and the options were well-explained. Thank you for your positive feedback! Enjoy Peru! 🌞🍲

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Easy to sign on

Easy to sign on, now hopefully if any claim is filed it would be equally as easy to complete the claim!

12 April 2026
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Reply from World Nomads

Hi Robert,

We're happy to hear that the sign-up process was easy. We appreciate your feedback and hope any future claim submissions are just as simple for you. Enjoy your travels! ✨🌍

Safe travels - Lucy ✈️ World Nomads

Rated 3 out of 5 stars

Quick buying policy but hard time to cancel

It was quite easy and quick to buy a policy, especially with the 10 days “looking” period. However, it’s quite difficult to cancel it, even within that “looking” period. I have tried to cancel it and was circling around the answer the questions in Help, then calls for service and then email; I found it’s not worth my time with waiting to get it done.

11 April 2026
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Reply from World Nomads

Hi Thu,

Thank you for your feedback. We’re sorry to hear you had trouble cancelling your policy. We aim to make this process as simple as purchasing. Your policy has now been cancelled.

Safe travels -Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Easy to navigate website and easy to…

Easy to navigate website and easy to book

13 April 2026
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Reply from World Nomads

Hi Haleem,

We're happy to hear that our website was easy to use and booking was simple. Thank you for your positive feedback; we appreciate it. 😊 Have an amazing time in Indonesia & Japan! 🌴🌸

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

The website was easy and quick and the…

I don’t speak Spanish

12 April 2026
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Reply from World Nomads

Hi Natasha,

We're so happy the website was straightforward and the price was great! Thanks for the wonderful feedback; we appreciate you choosing us. 🌞 Enjoy your time in Iceland! ❄️

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Easy process!

It was super simple to find a policy that met my needs. It was very easy to compare the various policies that World Nomads offers too.

10 April 2026
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Reply from World Nomads

Hi Sarah,

We're happy to hear that you found a policy that met your needs and that it was easy to compare the various policies. Thank you for your positive feedback! 😊 Enjoy every moment in Vietnam! 🌴🍜

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Easy to purchase insurance that covers…

Easy to purchase insurance that covers travel to include hiking and biking.

10 April 2026
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Reply from World Nomads

Hi Phil,

We're happy to hear that purchasing travel insurance, including hiking and biking coverage, was easy. Thank you for your positive feedback; we appreciate it. ✨Have an amazing time in Italy! 🛵🍕

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

I felt secured while traveling overseas…

I felt secured while traveling overseas knowing that I had Nomad as my travel insurance. There was no need to file a claim, so I cannot mention anything related to that on my review. Nomad gave me peace of mind and I recommend.

23 May 2025
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Reply from World Nomads

We're happy to hear that our travel insurance provided you with peace of mind during your overseas trip, Li! It's great knowing you felt secure with us. Thank you for recommending us! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Ease of use.

12 April 2026
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Reply from World Nomads

Hi Sheila, thanks for taking the time to pop by and leave a stunning 5 star review! Feel free to come back again if you needed our help while on your trip to tell us your experience. Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Easy and quick

Easy and quick

10 April 2026
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Reply from World Nomads

Thanks for the wonderful 5 star review, Jill! We wish you an incredible and safe time on your adventures! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Easy and simple to get insurance

Easy and simple to get insurance. Hopefully I never have to use it but if I do I hope the process of getting in touch with someone and working through a claim is easy and simple as well!!

9 April 2026
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Reply from World Nomads

We're happy to hear that getting insurance was easy and simple, Annie! We know the importance of a smooth claims process and hope that, should the occasion arise, our support meets your expectations! Safe travels - Leah ✈️ World Nomads

Rated 4 out of 5 stars

Good service

Easy to navigate website. Prompt reply to personal email enquiry.

10 April 2026
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Reply from World Nomads

We're happy to hear that our website was easy to navigate and that you were happy with our email response time too, Hilary!. Thank you for your lovely feedback. Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Purchasing my travel insurance was…

Purchasing my travel insurance was clear and easy - coverage looks great and price is very reasonable. As of now A+

10 April 2026
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Reply from World Nomads

We're happy to hear that purchasing your travel insurance was a clear and easy process, Lexa! We appreciate your feedback and wish you a fantastic trip! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Easy to set up, good rates

Easy to set up online. Website is clear with all the various options to choose from. Premiums are reasonable compared to competitors.

9 April 2026
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Reply from World Nomads

Hi Roveen, thanks for the ⭐⭐⭐⭐⭐ review! Enjoy a few drinks on the beach for us 🥥🥥🥥 Safe travels - Belle ✈️ World Nomads

Rated 5 out of 5 stars

nice!thank you.

9 April 2026
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Reply from World Nomads

Hi Satoru! Looks like you have an amazing trip planned, say hi to a llama for me 🦙🦙🦙 Safe travels - Belle ✈️ World Nomads

Rated 5 out of 5 stars

good service and hassle free.

Easy online services.

9 April 2026
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Reply from World Nomads

Hi Pon! Thanks for the ⭐⭐⭐⭐⭐ review, have some ramen for us 🍜🍜🍜 Safe travels - Belle ✈️ World Nomads

Rated 1 out of 5 stars

Bait and switch

Bait and switch. Signed up for a 125k medical policy, got a 25k one. Found several other reports of they doing that. Cancelled as I was in cool off period, but if I hadn’t looked at my policy documentation I would not have found out

10 April 2026
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Reply from World Nomads

Hi Ricardo, we're sorry to hear you had issues purchasing your policy. I have forwarded your comments to our leadership team and someone will be in touch to discuss your feedback further. Safe travels - Belle ✈️ World Nomads

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