Worldwide Cruises Reviews 

905
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of support. Customers frequently praise the staff and travel agents for their outstanding patience, deep knowledge, and prompt communication throughout every stage of planning. People note that the booking process is exceptionally quick, completely seamless, and thoroughly tailored to individual preferences, providing immense peace of mind. Consumers also appreciate the highly competitive pricing, transparent details, and valuable recommendations offered across various wonderful holiday packages. Travelers consistently express strong confidence and loyalty, eagerly recommending these efficient, reliable, and professional services to friends and family alike.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing travel consultants as extremely... See more

Service

Reviewers highlight positive aspects of service, frequently praising the efficient, helpful, and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting how seamless, quick, and... See more

Holidays

Clients share positive opinions on holidays, noting that the planning process is remarkably smooth and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked up a Caribbean cruise including pre night stay, home city flights and room and drinks package. Mo understood my requirements and within 24 hours had the package with quote attached. Once I acc... See more

Rated 5 out of 5 stars

Mo was brilliant - he booked us a bespoke USA holiday which included 4 hotels, 3 planes, a coach, a train and several trips. There was even special assistance needed so there was plenty that could... See more

Rated 5 out of 5 stars

Kept us Informed of everything going on , even notified me when an upgrade offers was on , which I took straight away , both hotels where in great locations, flight times , also rearranged train to f... See more

Rated 5 out of 5 stars

We have dealt with Mo at Worldwide Cruises in the past and he has always arranged an excellent holiday for us. On this occasion, I emailed Mo to discuss a possible cruise to Australia & Nee Zealand. H... See more


Company details

  1. Cruise agency
  2. Cruise Travel Agency

Written by the company

We are Worldwide Cruise Specialists; providing our clients with the best tailor-made and bespoke cruise holidays. We are a well-established online travel company based in the UK and provide cruise holidays departing from the UK to various worldwide locations. As part of a travel group we have excellent deals with numerous cruise lines, airlines and hotel groups; offering you some of the lowest deals around the world. We are passionate about finding you the right cruise holiday at the right price and will work with you to help you find your perfect holiday.


Contact info

4.8

Excellent

TrustScore 5 out of 5

905 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(905)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Holiday 2025

I think this company is great, we mainly use Samuel he is so helpful and goes above and beyond to find the cruise and flights that we want. We have booked through Samuel for several years now and never been disappointed. Cruise kings is very competitive and always find the best deals.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Hassle free cruising…

My friend and l have used Cruise Kingdom on several occasions with the guidance and patience of Samuel and could not be more pleased. Attention overall is exemplary and Samuel does all he can to meet our many and various demands . Would highly recommend.
Roisin Seymour

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Samuel took care of my needs and made the booking process very smooth and easy, I found the whole experience with Worldwide Cruises UK excellent and professional and the price was cheaper than both my usual travel agent and NCL direct. I will be using them for all my future cruises!

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience. Jessica was very helpful and provided me with everything that I needed and even went that extra mile.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

First class service.

I have been booking cruises through worldwide cruises for a few years and have never been disappointed. They always get me exactly what i want at a really good price. I can phone and speak to the person dealing with my cruise when ever i need to. Always first class service.

22 August 2024
Unprompted review
Rated 1 out of 5 stars

Some good reviews but sharp marketing practices

I have read some really good reviews of this company and responded to an email they sent me about within 3 hours of it being received concerning a cruise to Japan.
I asked for the holiday to be extended by a couple of days which was not an issue but when I got the quote the drinks and WiFi package were not included. Which they were in The advert.

I queried this under the trade description act and was informed that it was a limited offer and the small print means they can change the price whenever they choose.
So tough luck.
I told them I would highlight this practise as a marketing ploy as I had responded in such a short time it was highly unlikely a real offer really existed.
Needless to say they are now consigned to my spam folder.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

When I want to book a cruise holiday, I always contact Eddie at Worldwide Cruises. He is super efficient, polite and is able to find exactly what I want, quickly and at a great price. What more could you ask for. Thank you so much Eddie!

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service from Mo at worldwide cruises

Can’t fault our service at all, Mo has always been sooo helpful!! Thank you! Mo has kept us informed but not pestered! Has accommodated and never pressurised us. He’s given us the best deals and we totally trust him. If he can give us upgrades he will!!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

First time I have used this company and…

First time I have used this company and I have found them totally professional in every department. Samuel has made booking this two week Asian cruise extremely simple due to his overwhelming knowledge of what he is selling.
Thank you.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Always book my cruises with Jessica always there to help great advice brilliant place to stay in Miami before cruises in sunny isle's beach Miami. Never book with any other company only worldwide cruises uk with Jessica. Brilliant to deal with and there to give advice help if required.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Having used this company last year I found the service to be very professional. And 100% satisfactory.Eddie was very helpful with all my queries.i would definitely recommend him. This is now my third time using this company.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Mo five star

As always the staff at world wide travel give you a great service with a great price.

Mo went even further by responding to my needs even when he was finished for the day, he called me when he was at home and sorted the issue I had with our cabin choice.

20 July 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look