Worthington Clark Reviews 

880
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and understanding, making interactions pleasant and productive. The service provided is frequently described as efficient and thorough, guiding individuals seamlessly through complex processes with excellent customer service and clear communication. Reviewers appreciate the ease of contact, including video calls and consistent updates, which ensured they felt informed and at ease. The overall user experience is often described as trouble-free, with staff patiently explaining procedures and addressing initial skepticism. Many customers recommend the company, emphasizing their trustworthiness and the positive outcomes achieved.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as polite, helpful, and... See more

Service

Clients share positive opinions on service, consistently highlighting the simplicity, efficiency, and... See more

Customer service

Reviewers consistently report positive feedback about customer service, highlighting the helpfulness and... See more

Customer communications

Reviewers highlight positive aspects of contact, often noting initial skepticism when first contacted out of... See more

User experience

Users describe positive interactions with user experience, often highlighting a trouble-free and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monies owed to me that I was unaware of was found by the team. Paperwork is not full of legal gibberish, easy to follow. Holding a video meeting was easily arranged. I am an early riser so a 6 am cal... See more

Company replied

Rated 5 out of 5 stars

Worthington Clark is a trustworthy asset recovery firm who recovered assets that had been lost to me for almost 40yrs. They percivered in sending me notifications of lost assets over a few years and... See more

Company replied

Rated 5 out of 5 stars

I am a Retired Police Officer and have worked in IT so I was obviously sceptical wen I was contacted by someone from Australia. I was soon put at ease by the lady (Lesley Bowen) who explained everyt... See more

Company replied

Rated 5 out of 5 stars

HATS OFF TO WORTHINGTON CLARK AND ALL THE STAFF.PLAINSAILING ALL THE WAY. TROUBLE FREE FROM START TO FINISH. ANY QUERIES DEALT WITH IN A QUICK , FRIENDLY, PROFESSIONAL AND STRESSFREE WAY. NO COM... See more

Company replied


Company details

  1. Research institute
  2. Financial Institution
  3. Genealogist

Written by the company

Over 40 years of specialist experience in probate genealogy and beneficiary research for Lawyers & Trustees, estates, executors & beneficiaries, as well as historical research for companies, custodians, schools and communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

880 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(880)

306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The professional way that your company…

The professional way that your company reached out to me, and initially contacted me, carefully and respectfully taking me through the whole process of reclaiming my shares.

10 March 2026
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Reply from Worthington Clark

Thank you Simon

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Worthington Clark from start to finish . I was a bit unsure at first but they are absolutely legitimate and incredibly efficient. I would recommend them 100%

10 March 2026
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Reply from Worthington Clark

Thanks Fiona - we were delighted to help!

Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience. The staff at Worthington Clark are great at their job. They addressed my concerns with locating lost monies (and tying them to an old address) as well as my concerns with sharing personal information. After signing the relevant documentation, I was able to recover monies from lost shares within about a month.

26 February 2026
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Reply from Worthington Clark

Thanks Marina, we are glad we delivered as we committed to. I used to run a credit bureau, and many of the team have worked in that industry too, so we are very focussed on privacy and the security of personal information

Rated 5 out of 5 stars

Thank you so much Worthington Clark…

Thank you so much Worthington Clark for my second payment!

Thank you for helping me out with the steps I need to take to be able to receive both my payments!

28 February 2026
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Reply from Worthington Clark

Excellent, thank you

Rated 4 out of 5 stars

So so

It was delayed due to some part of the process changing its rules, once this was Amanda’s the process was swift.

30 January 2026
Unprompted review
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Reply from Worthington Clark

Alasdair - unfortunately we are only as good as the underlying process. The custodians who hold the assets change stuff all the time - it is often without warning and "bone-headed". This is why we advise all customers to fill in their documents quickly, the risk if they don't is that we will never be able to recover their money because the rules have changed. Cheers, Simon

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Did exactly what they said and very simple to use and got me my money extremely quickly.

2 February 2026
Unprompted review
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Reply from Worthington Clark

Thanks Glen, that's good to hear and what we aim for

Rated 5 out of 5 stars

The firm Worthington Clark was very helpful and went above and beyond to provide assistance.

The firm Worthington Clark was very helpful and easy to contact even during the holidays. We had some issues with cashing the cheque provided and they were kind enough to send the money to account during the holiday period and made life so much easier for us. Thank you so much for your kindness and helpfulness.

3 February 2026
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Reply from Worthington Clark

Thank you Kipok and all the best! Simon

Rated 5 out of 5 stars

I can not thank Worthington Clark …

I can not thank Worthington Clark enough I am on a pension living in a caravan And Worthington Clark found this money that my husband who has been dead for ten years had invested in various companies Thank you to the staff at Worthing Clark for keeping me up dated and sending money through to me Linda Sims

5 February 2026
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Reply from Worthington Clark

Linda, that's great. We are so glad we can help. We will make sure the rest of the claims get to you as quickly as we can

Rated 5 out of 5 stars

Painless and thorough - highly reccomended

I had a genuinely excellent experience working with Worthington Clark. From the outset, they demonstrated professionalism, empathy, and a clear ability to deal with complex situations calmly and effectively. They identified and managed issues that could easily have become blockers if left unresolved, taking ownership of the process and ensuring nothing drifted or became ambiguous. Their structured approach and attention to detail gave me confidence that matters were being handled properly, even when the situation itself was complicated.
What truly stood out was the depth of support they provided. Worthington Clark uncovered substantial assets belonging to my late wife that I was not previously aware of, which made a significant difference and ensured everything was handled correctly and transparently. As I am based in the UK, obtaining wedding and death certificates from Australia would have been extremely difficult for me to manage alone. Worthington Clark took on all of this work, handling the coordination, administration, and follow‑up on my behalf. They did all the heavy lifting at a time when I simply did not have the capacity to do so myself, and for that I am extremely grateful. Their support went well beyond what I expected and made a genuinely positive impact during a very challenging time.

5 February 2026
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Reply from Worthington Clark

Thanks Tony. Whilst we have broken the back of the claims there is still more to do. We very much appreciate your comments and will follow the rest of the process through thoroughly

Rated 5 out of 5 stars

Faultless Customer Service

Company was always responsive, kept me informed of progress, gave accurate timelines and answered questions in a timely manner.

13 February 2026
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Reply from Worthington Clark

That's great, thank you. That's the level of communication we aim for

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