Worthington Clark Reviews 

880
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and understanding, making interactions pleasant and productive. The service provided is frequently described as efficient and thorough, guiding individuals seamlessly through complex processes with excellent customer service and clear communication. Reviewers appreciate the ease of contact, including video calls and consistent updates, which ensured they felt informed and at ease. The overall user experience is often described as trouble-free, with staff patiently explaining procedures and addressing initial skepticism. Many customers recommend the company, emphasizing their trustworthiness and the positive outcomes achieved.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as polite, helpful, and... See more

Service

Clients share positive opinions on service, consistently highlighting the simplicity, efficiency, and... See more

Customer service

Reviewers consistently report positive feedback about customer service, highlighting the helpfulness and... See more

Customer communications

Reviewers highlight positive aspects of contact, often noting initial skepticism when first contacted out of... See more

User experience

Users describe positive interactions with user experience, often highlighting a trouble-free and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monies owed to me that I was unaware of was found by the team. Paperwork is not full of legal gibberish, easy to follow. Holding a video meeting was easily arranged. I am an early riser so a 6 am cal... See more

Company replied

Rated 5 out of 5 stars

Worthington Clark is a trustworthy asset recovery firm who recovered assets that had been lost to me for almost 40yrs. They percivered in sending me notifications of lost assets over a few years and... See more

Company replied

Rated 5 out of 5 stars

I am a Retired Police Officer and have worked in IT so I was obviously sceptical wen I was contacted by someone from Australia. I was soon put at ease by the lady (Lesley Bowen) who explained everyt... See more

Company replied

Rated 5 out of 5 stars

HATS OFF TO WORTHINGTON CLARK AND ALL THE STAFF.PLAINSAILING ALL THE WAY. TROUBLE FREE FROM START TO FINISH. ANY QUERIES DEALT WITH IN A QUICK , FRIENDLY, PROFESSIONAL AND STRESSFREE WAY. NO COM... See more

Company replied


Company details

  1. Research institute
  2. Financial Institution
  3. Genealogist

Written by the company

Over 40 years of specialist experience in probate genealogy and beneficiary research for Lawyers & Trustees, estates, executors & beneficiaries, as well as historical research for companies, custodians, schools and communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

880 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(880)

306 reviews in the last 12 months

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Rated 5 out of 5 stars

Great reassuring professional service

Initially I felt uncomfortable being contacted by Worthington Clark concerning money they were aware I had, that I wasn’t aware of and thought this could be an elaborate scam. So I researched this company and felt reassured about the positive reviews I read.
After deciding to proceed with their help I found every contact to be extremely helpful, very informative and always polite.

17 November 2025
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Reply from Worthington Clark

Julie, that's great thank you, the team are great communicators.

Rated 4 out of 5 stars

Thank you

Thank you. Your customer service was great. Very speedy settlement

12 December 2025
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Reply from Worthington Clark

Thanks Kathryn - good to see we are keeping our NZ customers happy.

Rated 5 out of 5 stars

My email from Worthington Clark was like I had won the lottery!

From start to finish these people are terrific. Initially I was convinced this was a scam, but as we needed to go to Bowral we called into their offices. The staff could not have been more helpful; having located my file (I ignored their email for 10 months!) I sat with a case manager (Linda) who explained to me what they do, how they do it and what they charge.

Totally satisfied by now that this was genuine I signed contract and was advised of timescale for receipt of funds ( which in my case came in two payments). Everything then happened within timeframes, money was credited to my account without fuss; the whole experience was first class from start to finish.

If you are approached by Worthington Clark - trust them because they are genuine and worth it!

12 December 2025
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Reply from Worthington Clark

Jeff, that's great news and thank you for your kind review. We strongly encourage customers to come to our offices in Sydney or Bowral unannounced to check us out.

Rated 5 out of 5 stars

Service review

Excellent communication and customer care

27 October 2025
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Reply from Worthington Clark

Thanks Steve - the team are great at both of those!

Rated 5 out of 5 stars

Worthington Clark was a great help with…

Worthington Clark was a great help with processing our shares. They made it seem an easy task. Would highly recommend.

3 December 2025
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Reply from Worthington Clark

Brittany, thank you. We really pride ourselves in making the complex simple. Really glad we achieved it for you. Thanks Simon

Rated 5 out of 5 stars

Great communication

Great communication. Let me know what was happening throughout the process. Very friendly and helpful.

9 December 2025
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Reply from Worthington Clark

That's great Darren - thank you

Rated 5 out of 5 stars

Worthington Clark helped in unclaimed assets

Worthington Clark helped in reclaiming shares that had been "lost" during a broker transfer 20+ years ago. Very professional, and without them, I would not have reclaimed thousands of dollars' worth of shares.

28 November 2025
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Reply from Worthington Clark

Thanks Jan - recoveries on behalf of de-registered businesses are very complex and an area in which we specialise. We are glad we got you a speedy outcome

Rated 4 out of 5 stars

Worthington Clark have great so far…

Worthington Clark have great so far with information flowing at a steady rate still a bit more of my account to come, but have been very happy so far

26 November 2025
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Reply from Worthington Clark

Thanks William - just one claim out of five left to go. Worthington Clark focus on getting our customers ALL their money back, including the slower / harder bits. ASIC are terribly slow, but we will get there!

Rated 5 out of 5 stars

Claim Process

Initially I was sceptical of the whole process and I'm very pleased that I had a few reminders to complete the forms and proceed to make a claim. The whole process was extremely straight forward and also very quick to receiving the claimed amount which I wasn't even aware existed until Worthington Clark contacted me.

2 December 2025
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Reply from Worthington Clark

Michelle - that's great. I am glad we got you a good outcome

Rated 5 out of 5 stars

Great service

Worthington Clarke have been a blessing to work with and their communication has been great throughout the whole process.

24 November 2025
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Reply from Worthington Clark

Lauren, that's great - you case has had a few complexities and we continue to work hard with stakeholders to resolve them

Rated 5 out of 5 stars

A very proactive and professional…

A very proactive and professional company to deal with. I was paid swiftly with the minimum of fuss. Highly recommend.

16 November 2025
Unprompted review
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Reply from Worthington Clark

Ray - thank you, that's the level of service we aspire to

Rated 5 out of 5 stars

Money from ASIC

Service did what was required to get money from ASIC.

27 November 2025
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Reply from Worthington Clark

Thanks Geoff - ASIC are very challenging. We are glad we got you an outcome

Rated 5 out of 5 stars

It was successful in recovering my…

It was successful in recovering my monies which I had not been able to achieve personally in the past.
The fees and disbursements significant but getting some of the funds is a lot better than none.

18 November 2025
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Reply from Worthington Clark

Greg. We agree - these processes are hard, and getting harder. Our expertise is critical in getting customers good outcomes. Thanks for your review Simon

Rated 5 out of 5 stars

Great Experience and an unexpected funds boost!

Like other reviewers, I thought this may have been some sort of scam, can 100% assure you it is not.

Once i signed the paperwork and agreed to the fees, the rest of the process was simple.

Details needed to verify my ID were simple and easy to return. Suggest you treat this as a business transaction. If you want the funds make Worthington Clarke's life easy and send them what they request.

Once they had all the ID and other paperwork the process was easy. I received regular updates, deposits were close to what was forecast (mine related to shares) and when there were delays with funds from WA Treasury, I got an email to let me know.

Whole process start to finish about 2 months. Which is fine for money I forgot existed.

As for the fees, whilst initially I was going to quibble, I thought of my "time cost of money" and to have this solved by someone else was easier, particularly for shares I didn't even know i had been vested.

Note - if your funds relate to shares and they are being sold, remember to allow for Capital Gains Tax, and pay that to the ATO up front so you don't get a nasty surprise.

Remember also Worthington Clarke's fees may be tax deductible (check with your accountant)

All in all a great experience and little boost to my bank

17 November 2025
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Reply from Worthington Clark

Kirk, thank you for your thoughtful review. I couldn't agree more. The fastest way to cash is to let us help complete the documents quickly and we will work the supply chain to deliver the outcome. WA is a great example - we were able to use our relationship to minimise delays. Your points about tax and the deductibility of our fees are well made. Thank you

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