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Wovenhill Reviews 

247
•
TrustScore 5 out of 5

4.8

Wicker Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are beautifully made, exceptionally sturdy, and look exactly as shown online, offering great value, reliable performance, and fantastic home storage solutions. People are also very pleased with the incredibly fast delivery times, secure packaging, and exceptionally helpful customer communication regarding all of their online purchases. Though some customers noted occasional issues, mentioning minor product flaws like thin weaves, unexpected damage, or detached parts upon delivery. A few people also experienced frustrating delivery delays, misplaced packages, or missing items due to occasional problems with the outside courier service.

What people talk about most

Product

People report positive experiences with product quality, describing items as well made, sturdy, and exactly... See more

Quality

Consumers find quality to be a major highlight, frequently describing products as well-constructed, sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction and delight with both... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is very simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

XL Log basket ordered having searched online and viewing many other similar baskets. This basket could not be beaten on style, size and price. Such a lovely quality item, fast delivery with good commu... See more

Rated 5 out of 5 stars

Absolutely love my basket, been looking for one for ages to put all of the toys away in the front room but something that still looks nice and this is just perfect, so happy with it! Lovely quality a... See more

Rated 5 out of 5 stars

Love my basket, it is great quality. I had to wait a bit for this to be sent, as over the Christmas period. I was aware that my order would not be processed until 5th January so no issue there but... See more

Rated 5 out of 5 stars

I don't often write reviews, but I just wanted to say the delivery from Wovenhill is lightening fast. Was told 2-3 days ,it arrived the next day. Amazing service right before Christmas. Baskets ar... See more

Company details

  1. #2 of 3 best companies in Wicker Shop
  2. #3 of 4 best companies in Basket supplier

Written by the company

Wovenhill was born out of a need for high quality yet affordable Rattan Home Storage Solutions. With a vast range of storage solutions to choose from, the ranges have grown over the years with new designs, materials, and colours being introduced.

Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(247)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Wovenhill Brilliant!

Excellent product a lined basket for our wood logs. on wheels, preceeded before delivery, by seamless information as to dates and timings re delivery. In addition product was just over £40 cheaper than a similar second hand one at a local antique market.

13 September 2024
Rated 5 out of 5 stars

Great product

Great product, customer services were really helpful, arrived promptly. Thank you!

6 September 2024
Rated 4 out of 5 stars

Basket

The delivery time was very good and the company kept me informed.
Disappointed that the description of the basket said it was lined, but in fact, the basket was unlined.

30 July 2024
Rated 5 out of 5 stars

Beautiful

It was really easy to use the website and the delivery was on time. As for the baskets they are beautiful

15 July 2024
Rated 5 out of 5 stars

Lovely log basket arrived and was…

Lovely log basket arrived and was waiting for me after a few days away. Very pleased with it and especially with the excellent service of the company as when I ordered it it was out of stock. Thank you for your swift and efficient service.

5 July 2024

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