WOWCamera Reviews 

Fastest delivery then said great service will use again thanks.

This is my third mobile from WOWCamera and every single time the service was excellent. The device is brand new, sealed in its original box at a great price.
I would highly recommend using this company, especially due to Sally Turner whom I communicated with on each occasion.

Sally Turner at WOWCamera is probably the best person I've dealt with online. Very personalised responses, makes you feel at home.

Please do not change, as customers value honesty and true customer service more than anything which you have.

Thank you

Superb customer service - highly recommended

Exemplary customer service, exceeded expectations. Highly recommended 5*s

I have used Wow Cameras three times now and their service is excellent. Delivery has exceeded their estimates every time and the product are UK compliant. Paying via PayPal guarantees the transaction.
My only point I would make is that the power connector is two pin and it comes with a UK three pin adapter. Buying the product in the UK would see a UK fitting without an adapter. If you intend to resell an Apple IPad or IPhone then the whole package is slightly degraded. However, the savings are the best on the market that I can find.

Excellent customer service - I needed to cancel my item and whereas most companies would let you receive the item and make you pay to send it back, the customer service team at WC actually rediverted and refunded the parcel almost straight away. Best customer service I've used in a long time!

Excellent service, good prices and Sally upgrading shipping to get phone to me sooner. Fantastic!!!

Lens arrived really quickly, in perfect condition. I would recommend.

Got my ROG phone quickly and communication was just excellent. Thanks very much. I will definitely buy from you again. Great service and discounts.

Ordered a phone from wowcamera on 27th August and received my phone on 1st September (as was a bank holiday) kept me up to date with everything fast delivery. Thanks

Unbelievable. 2 day shipping. Apple AirPods Max for £377. You just cannot beat this company. AirPods are distributed from Apple Ireland so same stock you would buy in uk!

Excellent company to deal with, quick delivery, great price, as well excellent customer service and communication from Sally.

I was going away and needed my package delivered faster than usual. The support team was very accommodating to my request and got my parcel delivered in record time. I highly recommend them for good customer service and quality products!

I bought an Iphone 12 approx £70 cheaper than anywhere else, customer service is fantastic, very helpful, highly recommended.

Had my doubts at first but honestly device was perfect and customer support was extremely friendly and helpful!

Im not contradicting anything sweetheart. You have no address on your website, which is against the law.

You have never once mentioned a Manchester address until now, what it this address?

Why would you not tell an unhappy customer just to send the phone to the Manchester "warehouse" if you have one. If i bought a phone from "Currys" they would not ask me to return it to Hong Kong.

But if you only use Hong Kong for Paypal then why do you not ask me to send this 2nd hand phone to Hong Kong, as opposed to the UK?

And why would a company with a UK base not use a UK address for Paypal?

You do accept the phone was opened as you claim that you do internal quality checks, surely you must be aware that once the film is taken off, and the seal is broken it is not brand new.

That and the fact there are light marks on it.

Are you telling me Xiaomi are lying when confirming this phone does not have a 1 year UK warranty with them?

The 2nd hand phone this company sent me is defective, and it doesn't have a 1 year UK manufacturers warranty as they claim.

When i was told i'd be getting a brand new phone, with 1 year UK warranty, from their UK warehouse.

I switched it on, and it switches its self off, it really is a disgrace that this company refuses to send the pre-paid parcel label as the law tells them, and that they are actually in Hong Kong as opposed to the UK where they claim to have a warehouse.

This must be one of the only honest reviews on here.

Here is the email i got from Xiaomi UK.

Dear Sir/Madam,

Greetings from Xiaomi UK Customer Support!

Thank you for writing us back. We do apologize for the inconvenience this has caused you and for the delay in response. In regards with your concern, upon checking the IMEI you have provided it’s out of warranty with us.

For other inquires and assistance, you are always welcome to email us back.

Thank you and have a great day ahead!

Regards,

Jam
Xiaomi Customer Service – United Kingdom

I was dubious about using a site I’d never heard of but I’m so glad I did. Got the iPhone 12 mini for £100 cheaper than I could find it anywhere else. Phone arrived within a few days and the customer service and communication was brilliant. Brand new phone as described on the web. Very happy and I’d defo use them again!!

Price wasn't the best I had seen but I was concerned about the reviews for the others and so decided to give wow cameras a go. Good I did, Sally was very helpful and the emails returned in a timely manner!
A message from ups customs which I didn't expect, Sally sorted out for me.
Nearly 2k of camera body delivered and was very happy, well done WOW cameras!

Fantastic customer support from Sally Turner who arranged for my purchase to arrive in plenty of time as it was a gift. Sally went above and beyond what was expected and was a pleasure to deal with. The phone arrived and was exactly as advertised. The price I paid was incredibly good value for such a desirable model and I would gladly recommend buying from WOWCamera to everyone.

Best price on the net and great customer service.
Many Thanks