wpbakery.com Reviews 36

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I have a client website that needs to be updated and I just learned it's using WPBakery. It's just so hard to work with, it is super slow, and it's not even compatible with PHP 8.4. Better just use th... See more

Rated 2 out of 5 stars

It’s almost impossible if you’re used to Elementor Pro—especially the responsive settings, which are very difficult to fine-tune with WP Bakery! There aren’t any useful tools or plugins available to m... See more

Rated 1 out of 5 stars

Worst page builder I had to use so far, like trying to do design pages in an outdated power point application. Drag and drop did not work for rows, saving settings broke the page preview, and everythi... See more

Rated 1 out of 5 stars

Our developer selected WPBakery in 2018 when we migrated to a new website. We've struggled through issues but now I cannot get support even though I have a paid license. The ticket generator delivers... See more

1.6

Bad

TrustScore 1.5 out of 5

36 reviews

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No history of asking for reviews

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Replied to 37% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I have a client website that needs to…

I have a client website that needs to be updated and I just learned it's using WPBakery. It's just so hard to work with, it is super slow, and it's not even compatible with PHP 8.4. Better just use the default WordPress FSE to save time and sanity.

19 May 2026
Unprompted review
Rated 2 out of 5 stars

It’s almost impossible if you’re used…

It’s almost impossible if you’re used to Elementor Pro—especially the responsive settings, which are very difficult to fine-tune with WP Bakery! There aren’t any useful tools or plugins available to make it work either; I can’t find anything.

19 April 2026
Unprompted review
Rated 1 out of 5 stars

WPBakery is offensively outdated

WPBakery is offensively outdated. Easily the slowest most inconvenient builder I've ever used. It may have been good 10 years ago but it has changed very little. Every little change you have to hit save and then see how it looks, even for minor text changes, there's no live editing. You have to click on text, a window pops up, edit the text, then hit save to see how it looks. And hopefully you don't ever have to hit undo as it takes 5-10seconds to reload the page for simple edits. Also there's no visual padding adjustments, you have to go into settings type in the padding, then save, then keep trying until it looks right. Just awful. It's offensive that this tools still even exists.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

As a 25+ year full stack developer that…

As a 25+ year full stack developer that can build websites with or without page builders. This product made me loose the will to live. It's an absolute abomination of a tool. We have a client that uses this tool for their website, that we support in some way. Every adjustment we need to do is an absolute hell. This tool would be a terrible option 20 years ago. People that use this tool are a disgrace for the webdevelopment branch.

WPBakery is slow as hell, missing the most basic functions that are in CSS3 for like 10 years now, absolute UI/UX abomination, dragging doesn't work, which renders the whole tool itself useless. Visual builder completely broken. Making adjustments will take at least 4 times more time then in Elementor.

0/10 Would not recommend this to my worst enemy. Elementor is an infinite times better then this pile of garbage.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

A lifetime license with annual payment???

I always build my client websites without page builders, but some of the websites I manage for my clients were already built by others and have WP Bakery built in.
Because the update system was not automatic, I decided to purchase a 5-site lifetime license a year ago.
Now, a year later, I am confronted with their brilliant sales schema: a lifetime license means you still have to manually download the update from the wpbakery website. Auto-update does not work. For that, you have to pay 5*$59 every year for that 5-site license. That's actually more expensive than the licenses were in the first place!
I am not a fan of page builders to start with (they are usually very bloated, and CSS management becomes a nightmare), but this "loyalty punishment" seems completely dishonest to me. It's the worst licensing program I've ever encountered.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

THIS TOTALY SUCKS!!!!

THIS TOTALY SUCKS!!!!
THE WORST PAGE BUIDER!!!!

15 September 2025
Unprompted review
wpbakery.com logo

Reply from wpbakery.com

We’re sorry to hear that you feel this way about your experience with WPBakery Page Builder. We understand how frustrating it can be when a tool doesn’t work as expected.

Without knowing what the issue is, we are unable to help or even comment.
WPBakery is used on close to 6M websites, from small personal websites to providing an easy-to-use interface for managing website content of large corporations.

Our support team is here to help, and we’d appreciate the chance to look into the specific issues you faced.
Please reach out to us via the customer center (support.wpbakery.com), and we’ll do our best to turn your experience into a positive one.

Rated 1 out of 5 stars

Worst experience of building a website…

Worst experience of building a website I ever had.

9 August 2025
Unprompted review
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Reply from wpbakery.com

We’re very sorry to hear about your experience. The WPBakery Page Builder is not a tool to build entire websites. It works with existing WordPress themes, or is bundled in the development of a new one, to provide an easy-to-use interface for non-technical users to create and update pages.
Our team would like the opportunity to understand what went wrong and to help resolve any issues you encountered. If you could reach out to us through our customer center (https://support.wpbakery.com/), we’d be glad to review your case and guide you further.

Rated 1 out of 5 stars

TitleDisappointed by WPBakery – Misleading Licensing Practices

Title: Disappointed by WPBakery – Misleading Licensing Practices

As a longtime WordPress user, I recently renewed my WPBakery Page Builder license under the impression that I had lifetime access to core features. After the purchase, I discovered that key functionality like cloning and clipboard operations require an additional paid plugin, which was never transparently disclosed during renewal.

This kind of product segmentation—paired with poor communication and lack of responsive support—feels like a deliberate strategy to mislead users. It’s disappointing to see a popular plugin take this direction and treat its users like profit centers instead of collaborators.

The purchasing experience felt impersonal and confusing, and I wouldn't be surprised if WPBakery relies on users simply giving up when things don’t work as expected. I urge others to look beyond the marketing and consider alternatives with better transparency and support.

WPBakery has lost my trust.

17 July 2025
Unprompted review
wpbakery.com logo

Reply from wpbakery.com

We are truly sorry to hear about your disappointment and would like to clarify a few points.
WPBakery Page Builder continues to provide lifetime access to all of its core features with every license, including the content elements and builder functionality that users rely on. Features such as cloning and copy-paste are indeed part of the lifetime access.

Our team strives to assist every customer as quickly as possible, and we are constantly improving both our documentation and support channels to be more responsive. We value our community and take feedback like yours seriously.
If you’d like, please contact us directly through our customer center (support.wpbakery.com), and our team will be happy to guide you further.

Rated 1 out of 5 stars

Not recommend WpBakery

Not recommend, using it now +1 year on multiple sites I've taken over from another developer who created the sites with this page builder. It's a nightmare to migrate to another page builder thanks to all the shortcodes Wpbakery uses. Now the latest 8.5 update convinced me to write a review. Would not recommend to install/use this plugin.

19 June 2025
Unprompted review
wpbakery.com logo

Reply from wpbakery.com

We understand your concern regarding shortcodes, as WPBakery Page Builder stores content in a shortcode format. This approach is designed to provide stability and ensure that your content remains intact even if you switch themes.
Another advantage is that, instead of storing heavy HTML markup directly, shortcodes store references and parameters that the plugin interprets into design output, keeping database entries cleaner and easier to maintain.
Also, please note that it's not easy to migrate off other page builders, so this issue is not unique to WPBakery.
Regarding the 8.5 release, we’d like to clarify that no major changes were made in the plugin that would alter its shortcode behavior. If you found any specific feature in the update to be troublesome, we’d be glad to hear more details so we can review and address it.

Rated 1 out of 5 stars

Horrible product and support

This was a decent product a long time ago. It's 2025 and this product never evolved. It I'll kill your page speed, which is becoming more important every day. I highly recommend against using it.

Plus, their support it terrible. I won't purchase anything from this vendor anymore because of how poor their support is.

13 June 2025
Unprompted review
wpbakery.com logo

Reply from wpbakery.com

We understand how important speed and optimization are today, and that is why we aim to introduce performance improvements, big or small, with every release. This includes both improvements to the editor's performance and the overall page performance, where WPBakery is used.

Many of our customers appreciate the user experience as WPBakery makes it very easy for non-technical people to create and edit pages. They don't have to worry about code or breaking the layout.
We release new features and fixes regularly, multiple times a year.

We are sorry to hear about your support experience. We’d be glad to investigate this further. If you could drop us a ticket via our customer center (support.wpbakery.com), it will help us locate any previous correspondence from you and address the concerns more effectively.

Rated 1 out of 5 stars

Lack of options, basic design hard to accomplish

They say it's easier to work with but I can't agree with that. If you want to build something quite basic Bakery is your tool. Beautiful designs are hard to accomplish using it. As well recently the preview for me crashed and when I try to edit something in the Frontend it just disappears which is the best that could ever happen and now I have to edit in the backend and load the page every time to see what is going on. Really fun and easy! If I have a client which wants me to build his website on using Bakery I would rather decline. I've never been so pissed off when designing a website until I had to work with Bakery. Really disappointed..

10 May 2025
Unprompted review
wpbakery.com logo

Reply from wpbakery.com

We’re sorry to hear about the frustration you faced. WPBakery Page Builder is designed to make page creation easier with its drag-and-drop functionality. It is not a tool to build entire websites. It works with existing WordPress Themes, or is bundled in the development of a new one, to provide an easy-to-use interface for non-technical users to create and update pages.

Regarding the frontend editor issue you mentioned, this should not be happening. The editor is intended to provide a seamless live editing experience.
We’d be glad to investigate this further, as issues like crashes or disappearing content are not expected behavior. If you can drop us a ticket via our customer center (support.wpbakery.com), our support team can review your setup and help resolve it.

Rated 1 out of 5 stars

Support is non-existant on major technical issues

Over the years I have purchased 19 lifetime licenses from wp bakery. Over the last few months all of them have for some reason been downgraded, they show as lifetime purchases in the wp bakery registry but the licenses when activated do not show in the website and the plugin is not able to be updated. I have tried to get in touch with their support but have to purchase support from them so they will answer. There is no way to get in touch with them, and so my lifetime licenses were obviously in their eyes only "temporary" lifetime licenses. I think that is absolutely terrible from a company that says its the #1 page builder, and is obviously quite a major bug in the plugin, Ive been a loyal customer over the years, am highly disappointed and will probably move onto a different builder platform from now on.

7 April 2025
Unprompted review
wpbakery.com logo

Reply from wpbakery.com

We truly appreciate your long-term support and loyalty as a WPBakery Page Builder customer.

Please be rest assured that all licenses purchased directly from us are lifetime licenses. This means you will always have access to manual plugin updates and the plugin will continue to work without any forced downgrade or deactivation.

Each purchase also includes one year of support tenure, which provides access to additional features such as Automatic updates via the WordPress dashboard, AI tools, Direct support assistance through our customer center, etc.

After the initial year, the support tenure can be optionally renewed if you wish to continue using these features. However, not renewing support does not affect your existing website content, layout, or your ability to manually update the plugin.

Rated 1 out of 5 stars

They don't honor the refund policy on…

They don't honor the refund policy on the front they say you can get your refund in the 15 first days but when you start the process to get it there's a page full of disclaimers. Then they respond if you have a bug open a ticket for support but no refund is mentioned or honor.

26 February 2025
Unprompted review
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Reply from wpbakery.com

We honor refunds in accordance with our refund policy, which is also clearly available on the checkout page at the time of purchase. Our policy outlines the conditions under which a refund is applicable to ensure fairness for all users. If you’ve experienced a technical issue, our support team is available to help resolve it. That said, if your situation qualifies for a refund under the policy, we’re happy to process it.

Rated 1 out of 5 stars

The Builder for Those Who Love Wasting Time

Ah, WP Bakery, the Picasso of inefficiency! If you’ve ever thought, “Hey, I’d love to spend triple the time on basic edits,” this is the builder for you. Simple tasks? Prepare for a treasure hunt of menus, clicks, and endless confusion. It’s like they designed it with the sole purpose of testing your patience. Who needs ease and effectiveness when you can have a never-ending series of extra steps? Truly a masterpiece of wasted potential. Bravo!

15 January 2025
Unprompted review
wpbakery.com logo

Reply from wpbakery.com

We are sorry to hear about your experience.
The WPBakery Page Builder is designed to be a simple and intuitive drag-and-drop editor, with a focus on ease of use and no complex steps or technical jargon.
To assist users at every step, we provide a detailed Knowledge Base, video tutorials, and helpful guides to quickly get started. And if you ever run into questions or need clarification, our dedicated support team is just a ticket away and happy to help.
We’d love the opportunity to turn your experience around, please don’t hesitate to reach out.

Rated 1 out of 5 stars

Disaster page builder

Disaster, everything broken, nothing working, avoid using this page builder.

18 November 2024
Unprompted review
wpbakery.com logo

Reply from wpbakery.com

We’re sorry to hear about your experience. WPBakery Page Builder is actively maintained and regularly updated to ensure compatibility and stability, so what you describe is not expected behavior.
We’d like the opportunity to better understand what went wrong and help resolve the issues you faced.
Please reach out to us via our customer center (support.wpbakery.com), and our team will be glad to assist you.

Rated 1 out of 5 stars

Worst page builder I had to use so far

Worst page builder I had to use so far, like trying to do design pages in an outdated power point application. Drag and drop did not work for rows, saving settings broke the page preview, and everything takes ten times as long than writing HTML or using a professional product. Bakery has more issues than WP's own Gutenberg block editor. I can't recommend to use this.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

This wordpress page builder is absolutely brilliant, been working with it with my custom theme and every update just makes it better. Totally recomended for professionals

28 July 2024
Unprompted review
Rated 1 out of 5 stars

The product is a scam

The plugin offers you absolutely nothing, you have to code to get anything to work with any degree of professionalism at which point you can do that without wpBakery anyway.

Their refund policy is a joke, the terms are hidden deep in their website and it excludes literally everything you might need a refund for and they don't respond to emails.

I hope others learn from my mistake and run as far and fast away from this plugin as they can. Give your money to someone else

10 July 2024
Unprompted review

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