WordPress Hosting and 24/7 Support WP FIX IT Reviews 1,160

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I'm extremely impressed and SO thankful! Gus did an AMAZING job restoring my website from a really bad malware hack. Identified all outdated issues and made the proper recommendations to make s... See more

Company replied

Rated 5 out of 5 stars

Sticky problem solved quickly. Landen was very helpful, patient, and thorough, and he was gracious throughout the process. I will recommend your services highly should a colleague have a need. I was a... See more

Company replied

Rated 5 out of 5 stars

WPFIXIT agents were very efficient and successful in an issue I had been dealing with for a while now. They had issues fixed and my website updated in no time. Strongly recommend them.

Company replied

Rated 5 out of 5 stars

We needed to figure out why a hook in the functions.php file that removes “Previous Post” and “Next Post” on the bottom of individual posts suddenly stopped working after Astra’s latest update. Landen... See more

Company replied

Company details

  1. Web hosting company
  2. IT support and services
  3. E-commerce service
  4. Ecommerce solution provider
  5. Web designer
  6. Website designer

Written by the company

World’s Fastest WordPress Support Services Since 2009 🚀 In business since 2009 providing instant 24/7 support for WordPress issues & SUPER FAST hosting. Are you in desperate need of emergency WordPress support? If so, we fully understand that you are probably in a complete panic because there is something on your WordPress website that is not functioning as it should be and you need support quickly to fix it. Well first of all we would like to ask you to take a deep breath and have confidence that you stumbled onto a post that will get you the emergency WordPress support that you need. We are the only true 24/7 emergency WordPress support company that can offer you immediate WordPress issue resolution when you need it. Our average resolve time here to get an issue that is troubling your WordPress website fixed is 30 minutes or less. Back when we started our business in 2009, there were very few companies that were specializing in WordPress Support. It was mostly freelancers that built WordPress sites and then had to support them. There was no one offering flat fee support. We invented and perfected the flat fee WordPress support model and to this day are still the leaders. We have a team of skilled agents available 24 hours a day 7 days a week to take on WordPress support issues and then resolve them. We are always open and ready to fix WordPress issues FAST! The average resolve time here is 30 minutes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic Service

Ive used WPfixit for a number of hacked sites throughout the years. They've fixed the ones that were compromised VERY quickly and even helped me reassure my client that the site was in fact clean already. I highly recommend WPfixit.

16 September 2022
Unprompted review
WordPress Hosting and 24/7 Support WP FIX IT logo

Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Major issue, quick fix.

The tech was able to quickly identify and fix our issue with a broken core plugin. Something our hosting site couldn't help us with and the developer had stopped supporting the plugin. Brilliant! Highly recommended.

30 August 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you so much!

Rated 5 out of 5 stars

I was panicked because an error message…

I was panicked because an error message showed up on one of my client's Word Press sites. Not knowing what to do, I searched the web and found WP Fix It! I am relieved to say that they fixed my client's site within 1/2 hour of paying the one-time fee! I'm hooked and feel more confident selling my web services for WP after finding WP Fix It! Thank you for the peace of mind I just learned is possible! - Doug Gazlay

23 August 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

WP Fix It is the place to go for us…

WP Fix It is the place to go for us non-techie folks who have that heart-stopping moment when something goes wrong. WP Fix It comes through as advertised... fast at a reasonable cost and (most importantly for me) excellent communication on the status of fixing my site. What a relief to find WP Fix It!

8 August 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Awesome!

Fast, excellent, professional service!

5 August 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

If I could give them 10 stars I would

If I could give them 10 stars I would! Literally the best support ever, every time I use WP Fix It. I've been using their services quite often as I am not an expert with technical website stuff and they solve my problems within minutes. Yes, literally MINUTES. They're so quick, friendly, and knowledgeable... like I really love WP Fix It.

27 July 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

They made my online form work!

I installed WP Forms Lite but it wasn't working. The submitted data was not going to my email address (or anywhere else). It seemed that I needed to install some sort of STMP thing but I had no idea how to do it.

The WP Fix It agent set it up in less than 30 minutes. Phew! Thanks, Fix It folks!

25 July 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Fast and Reliable

Fast, fixed it, and now I am back up and running! This is probably my 5th time using this service and it never disappoints!

27 June 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

5 stars every experience!

Every experience with WP Fix It is 5 star.

It's affordable, they respond fast after issue is submitted, and it's solved quickly. I can't recommend this company highly enough. I've used them many times and they have never disappointed.

21 June 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Quick and easy

Quick and easy and went above and beyond to make sure all my sites worked correctly.

Great service!

12 June 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Thank you Landen! Another great job done by WPFixIt

Landen did a fantastic job and help me clean up a huge mess that I had made! A hosting platform migration did not go well and the website broke completely - but Landen was able to get the site up and running so quickly! I love working with WPFixIt because their team communicates well, moves quickly, and always gets the job done right. Thank you Landen!

10 June 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Great Support!

The support you receive with WP Fix It is always super fast and effective.

7 June 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Suspicious to Very Satisfied

Honestly, I was suspicious. I have been burned by so many people claiming to be a WordPress expert. The service was VERY fast and accomplished a task I have spent hours trying to resolve. I am grateful and will certainly return for more help in the future.

6 June 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Great service!

I have used WP Fix It several times and I have never been disappointed. Recently, my WP site was compromised and I purchased their Malware Removal service and Landen took care of it. I will definitely use again when needed.

2 June 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you Bill!

Rated 1 out of 5 stars

Incredibly horrible service

Incredibly horrible service. Did not solve issue. But claimed they did.

Update: claims to have no record of having done business with you. Requests the 1 star rating be removed. But it stays on as it has been verified. <-- reviewer has been verified

Take note: beware this unethical business that threatens its customers if they are unhappy with their service. Be sure to check their BBB profile which has been renamed to Wordpress Fixed Now. And trust the other negative reviews.

31 May 2022
WordPress Hosting and 24/7 Support WP FIX IT logo

Reply from WordPress Hosting and 24/7 Support WP FIX IT

Hello "NO" <-- name left by reviewer

It does not appear that you have ever used our service before and are not even a customer. We have no record of your customer name or refund request.

We are very sorry you feel this way and are here to correct any negative experience you have had with us. We have and EXCELLENT rating with over 930 5 STAR reviews here and have serviced over 582,000 support tickets since 2009. We service several 100s of support requests all over the world for over 10 years now with very positive results.

Would love to have some more information like an order number please so we can investigate what happened here and react accordingly to make things right for you and improve our service.

If you are uncomfortable posting order information here please email us directly with your concerns at support@wpfixit.com

Again we apologize deeply for nay troubles you may have been through and we are ready to jump into action to make things as you desire.

Rated 5 out of 5 stars

From Crashed to working in under 5

Ths site I was updating to wp 6 crashed. Contacted WP Fix-It and the site was up and running again in under 5 minutes. Which is extremely important to my client's business.

Thanks to Landen for debugging to delete the error codes so quickly.

The service I paid for was for correcting an issue not identifying the cause which leaves me unsure of how to proceed but thankful it is functional.

25 May 2022
Unprompted review
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Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

Rated 5 out of 5 stars

Not all heroes wear capes!

Our website was experiencing technical troubles with our cart not storing customers items, we reached out to WPFIXIT who are our go to source for technical support. We opened an emergency ticket and Landen the support agent had the issue resolved in 15 minutes!

If you have a wordpress site or operate some for your clients, I would always recommend WPFIXIT as your emergency bandaid, 99% of the time they can fix it quicker than if I tried it myself and for incredibly cheap rates!

24 May 2022
Unprompted review
WordPress Hosting and 24/7 Support WP FIX IT logo

Reply from WordPress Hosting and 24/7 Support WP FIX IT

Thank you!

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