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WPJ Heating Reviews 1,264

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being skilled, helpful, and friendly, often highlighting their professionalism and knowledge in solving problems. The service provided is frequently described as excellent, with many appreciating the efficiency, clear communication, and timely completion of work, often within budget. Reviewers also found the pricing to be competitive and fair, with some noting that the company offers affordable options and avoids unnecessary extras. However, some people mentioned issues with clarity regarding costs and the scope of work, leading to unexpected charges or a lack of transparency in billing. A few others also felt that initial assessments were not thorough, requiring follow-up visits to fully resolve problems.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Price

Customers consistently note positive experiences with price, finding charges competitive and affordable for... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Estimate given on Tuesday by Will. New boiler and ancillaries fitted on Thursday and Friday by Kevin - assisted by Lorenzo on day 1, and Charlie on day 2. This included power flush of radiators and p... See more

Company replied

Rated 5 out of 5 stars

Easy to arrange an appointment. Flexible if there has to be a change. excellent engineers,,, pleasant, helpful, they know their stuff and also use their knowledge to find the right solution to a pr... See more

Company replied

Rated 5 out of 5 stars

We had a new boiler moved and radiators installed, a bathroom fully refurbished and some electrical work carried. All those involved did a great job. Valdi in particular was fantastic in renovati... See more

Company replied

Rated 5 out of 5 stars

WPJ installed our new boiler four years ago and the whole process from initial telephone discussions to installation was painless and professional. We took out a maintenance contract so the boiler is... See more

Company replied


Company details

  1. #50 of 96 best companies in Plumber
  2. #20 of 54 best companies in Boiler supplier
  3. #44 of 76 best companies in Central Heating Service
  4. #53 of 118 best companies in Heating service
  5. #13 of 51 best companies in Plumbers' merchant

About WPJ Heating

Written by the company

WPJ Heating

WPJ Heating is a Plumbing & Heating company in London covering South & West London boiler installations and plumbing.

We specialise in boiler installations and all heating and plumbing related services.

We have been established for over 20 years and are experts in the field. We are one of London's most trusted tradesmen so you can trust us to take care of your home.


WPJ Heating is one of the most renowned plumbing and heating companies in London

We offer the plumbing services along with boiler installation, heating services, water pressure and more across London.

With excellent trade skills & a great reputation for customer care, you'll always get the best!

Call us on 02073502511


We are accredited installers for industry leading manufacturers

We work with all major manufacturers on boiler installations and have top level accreditations for Worcester-Bosch, Vaillant and Glow-worm. So we really know how to survey and install the best boiler that is best suited for your home.


We cover South & West London

From Wandsworth to Westminster to Brixton and everywhere in between, and we know how important your home is to you. We also know that the way to a home’s heart is through exceptional pipe work.

We always strive for impeccable craftsmanship, providing clear communication and being helpful. So simply, we want to help you take care of your home in the best way possible.

There are certain elements of plumbing and heating work that need to be of exceptional standards to make sure that any work that is being done to your home is done so by a company that knows what they are doing and has a good reputation for constantly delivering great work.

VISIT WPJ HEATING

CONTACT US

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4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(1,264)

366 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a new boiler fitted after old one…

Had a new boiler fitted after old one died and not possible to fix. Top quality service from coming to quote next day to post boiler installation with all warranties set up. Pricing very competitive as well. First time using them and very very highly recommended.

12 March 2026
Unprompted review
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Reply from WPJ Heating

Hi, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Fast and fair prices

Did what they said ... diagnosed the unvented cylinder quickly and replaced it even quicker with a detailed explanation with fair prices.

23 February 2026
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Reply from WPJ Heating

Hi Niall, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Neat tap replacement

Our very leaky kitchen tap needed replacing. As the kitchen units had been built across the pipes this made the job difficult but by creating a hole in the back of the unit the tap was neatly replaced.

22 February 2026
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Reply from WPJ Heating

Hi, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Excellent service

Excellent service, problem with washer on bath tap/shower unit resolved

1 March 2026
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Reply from WPJ Heating

Hi Andrew, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Really great work

Really great work, job done efficiently and by excellent guys. Highly recommend

18 February 2026
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Reply from WPJ Heating

Hi Matthew, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Easy to schedule a visit, everything was done quickly and efficiently and everyone was polite, friendly and knowledgeable. Can’t rate WPJ Heating highly enough. Thank you.

24 February 2026
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Reply from WPJ Heating

Hi Isabella, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Excellent service

Excellent service. What I hadn’t appreciated was that they had photographed my system so able to diagnose remotely with symptoms

15 February 2026
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Reply from WPJ Heating

Hi Jonathan, Thanks for the recommendation and feedback, will pass onto the team.

Rated 5 out of 5 stars

My bathroom is perfect

My bathroom is now the most perfect room in my house. Work was carried out so efficiently with much consideration. My questions and concerns were dealt with and at no point did I have to be anxious. Many thanks.

2 March 2026
Unprompted review
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Reply from WPJ Heating

Hi Lillian, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

A great service

A great service - an engineer attended promptly and swiftly identified the issue which he rectified. All done for a read price. They are my go to heating engineers.

22 February 2026
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Reply from WPJ Heating

Hi Roger, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Very prompt and efficient service from…

Very prompt and efficient service from WPJ heating. I had a new boiler fitted, and the service was excellent from start to finish. Prices are very competitive as well.

14 February 2026
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Reply from WPJ Heating

Hi Vimal, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Great service

Excellent service from start to finish - engineers were friendly and efficient and a follow up query was dealt with by the operations team straight away. Highly recommend.

14 February 2026
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Reply from WPJ Heating

Hi Ed, Thanks for the feedback, will pass onto the team.

Rated 4 out of 5 stars

Excellent customer service and prompt…

Excellent customer service and prompt response to enquiries. Turned up on time for estimating and suggested sensible ideas. Flexible and accommodating in planned the works agreed. Billing software is not ideal and sends multiple unnecessary messages.

17 February 2026
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Reply from WPJ Heating

Hi John, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Great service as always

Great service as always. Even though they could not get out to us immediately they talked us through on the phone to get our boiler up and running and then came out as soon as they could. Have been using them for 4 years and nothing but a great and reliable service.

24 February 2026
Unprompted review
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Reply from WPJ Heating

Hi Jo, Thanks for the recommendation and feedback, will pass onto the team.

Rated 5 out of 5 stars

Excellent Job

Team were efficient, friendly, arrived on time, stuck to budget, were tidy and quickly did the job. Highly recommend

19 February 2026
Unprompted review
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Reply from WPJ Heating

Hi John, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Very professional service

Very professional service. Thoroughly recommend.

16 February 2026
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Reply from WPJ Heating

Hi Diana, Thanks for the feedback, pleased to hear you are happy with our service.

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