Alfredo Loyola helped me fix some text inconsistencies on my website that needed to be standardized. He used Better Search Replace to update everything across all my pages quickly. Checked the l... See more
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Review summary
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What people talk about most
Based on these reviews
I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the sma... See more
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Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process... See more
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WPMU Dev is an amazing company with an amazing service. Every single time I asked for help, they provided it quickly and with no strings attached. I used their Forminator Quizzes plugin, which is very... See more
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Company details
About wpmudev.com
Written by the company
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Contact info
120 19th St N Ste 201 PMB 88100, 35203-3219, Birmingham, United States
- contact@wpmudev.com
- wpmudev.com
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt support and accurate responses!
Prompt support and extremely good response. Highly trust the tech support at WPMUDev! Thank you!
6 October 2025
Unprompted review
Reply from wpmudev.com
Thank you for your fantastic feedback! We’re so glad to hear that you received prompt and reliable support from our team. Your trust in WPMU DEV’s technical support means a great deal to us, and we’re thrilled that our assistance met your expectations. We truly appreciate your confidence and look forward to continuing to support you with the same level of excellence.
Support was very helpful and even when…
Support was very helpful and even when I had to leave and come back, the next support person could see my last chat and we picked up where we left off instead of having to explain everything over again. I got lots of good articles to walk me through things, and they stayed online with me while I tried their suggestions. It was all solved, and I couldn't be happier with the product and service!
5 October 2025
Unprompted review
Reply from wpmudev.com
Thank you, Laurie, for your wonderful feedback! We’re delighted to hear that our support team provided such a smooth and helpful experience, making it easy to pick up right where you left off. It’s great to know that the guidance and resources shared helped you resolve everything successfully. We’re so glad you’re happy with both our product and service, and we truly appreciate your trust and kind words.
Luis S
Luis S. was extremely knowledgeable and helpful, post theme update my website went down and Luis S. was able to get me up and running within a few mins.
Thank you
3 October 2025
Unprompted review
Reply from wpmudev.com
Thank you, Glen, for sharing your experience! We’re so pleased to hear that Luis S. was able to quickly get your website back up and running after the theme update. His expertise and efficiency truly reflect the level of support we aim to provide. We’ll be sure to share your kind words with him. We appreciate your trust and look forward to assisting you again whenever you need us.
the best service in the 20 years I've…
the best service in the 20 years I've been working. Sajjat Rahat is the best!
2 October 2025
Unprompted review
Reply from wpmudev.com
Thank you, Estrela, for your incredible feedback! Hearing that you consider our service the best in your 20 years of experience truly means the world to us. We’re thrilled that Sajjad Rahat made such a strong impression with his excellent support. We’ll be sure to share your kind words with him. Your trust and appreciation inspire us to keep delivering top-quality service every time.
Great customer support
This is specifically about the customer support at wpmu. Natalia displayed phenomenal customer support skills. She was efficient, responsive, thoroughly read and understood my issue, resolved it, and took proactive steps to prevent future issues. I appreciate the support!
30 September 2025
Unprompted review
Reply from wpmudev.com
Thank you for your fantastic feedback! We’re thrilled to hear that Natalia delivered such phenomenal support by not only resolving your issue efficiently but also taking proactive steps to prevent it from happening again. Your recognition of her responsiveness and thoroughness means a lot to us. We’ll be sure to share your kind words with her, and we look forward to continuing to provide you with excellent support in the future.
Reply from wpmudev.com
Thank you for your kind feedback! We’re glad to know you found our team helpful and sympathetic. Providing supportive and understanding assistance is at the heart of what we do, and it’s wonderful to see that reflected in your experience. We appreciate your trust and look forward to helping you again whenever needed.
I had a great experience working with Sajjad Rahat
I had a great experience working with Sajjad Rahat. He helped me set up my Google Console and configure redirection properly. He was very professional, knowledgeable, and efficient throughout the process. Everything was explained clearly, and he made sure the setup worked smoothly. I really appreciate his support and would highly recommend him to anyone looking for reliable technical assistance.
23 September 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Isaiah, for sharing your wonderful experience! We’re delighted to hear that Sajjad was able to assist you with your Google Console setup and redirection so smoothly. It’s great to know his professionalism and clear explanations made the process easy and efficient for you. We’ll be sure to share your kind words with him. Your recommendation means a lot, and we look forward to supporting you again whenever you need us.
Great Product and support is exceptional
16 September 2025
Unprompted review
Reply from wpmudev.com
Hi Ken,
Thank you so much for the 5-star review! We’re thrilled to hear you’re enjoying the product and that our support team has been exceptional. We’re always here if you need anything.
Fast and perfect support
13 September 2025
Unprompted review
Reply from wpmudev.com
Thank you, Büşra! We’re so glad to hear that you found our support both fast and perfect. Delivering quick and effective help is always our goal, and we truly appreciate your kind feedback.
Best Support & Service Hands Down
The support and service offered by WPMU Dev is unparalleled. Truly a 5-star experience every single time. This time around it was Jasper - not only did he resolve the issue I was happening but he also went way above and beyond to help me resolve a technical issue unrelated to WPMU.
6 September 2025
Unprompted review
Reply from wpmudev.com
Wow, thank you so much for the incredible 5-star feedback!
We’re absolutely thrilled to hear that you’ve consistently had a top-notch experience with our support team. Big kudos to Jasper for not only resolving your issue but also going above and beyond to assist with something outside of WPMU DEV.
We’ll make sure he sees your kind words—it’ll make his day! Thanks again for trusting us—we’re always here whenever you need us.
Shah is super helpful and quick to help
Shah is super helpful and quick to repond with good advise when we need it:)
5 September 2025
Unprompted review
Reply from wpmudev.com
Thank you so much for the glowing 5-star review!
We’re delighted to hear that Shah was able to assist you quickly and provide helpful advice whenever you needed it. Your kind words mean a lot to us, and we’ll be sure to share this with Shah and the team—they’ll be thrilled!
We’re grateful for your trust and look forward to continuing to support you.
Shah was extroardinarily helpful in…
Shah was extroardinarily helpful in resolving the issue of being able to assign Team Members and install the plugin on our new site, which was impeding us from launch!
4 September 2025
Unprompted review
Reply from wpmudev.com
Thank you, Camille! We’re so glad Shah was able to step in and help get everything sorted so you could move forward with your site launch. We know how important those moments are, and it’s wonderful to hear that the experience was smooth and supportive.
5 Star Service from Meet Shat
Got to the root of my questions in no time at all and assisted in every way he could. Have had some great experiences in the past with Wpmudev but Meet was very good indeed. Thanks a million.
3 September 2025
Unprompted review
Reply from wpmudev.com
Hi Tom, thank you so much for your wonderful review! We’re thrilled to hear that Meet was able to quickly get to the root of your questions and provide the support you needed. Your kind words mean a lot, and we’ll be sure to share this with Meet and the team. We’re so glad you’ve had consistently great experiences with WPMU DEV, and we look forward to continuing to support you!
Highly recommended 5*+
Your representative Meet resolved the complex issue we had with a multsite setup with ease and gave vaulable advice on how to ensure a better design and site environment moving forward. Superb service that is highly recommended 5*+
28 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much for sharing this wonderful feedback! We’re delighted to hear that Meet was able to resolve your multisite issue with ease and provide valuable advice to help strengthen your site’s design and environment moving forward. We truly appreciate your recommendation and are thrilled that you had such a superb support experience!
Exceptional Tools for Secure and Scalable WordPress Sites – A Game-Changer for Online Platforms! Rating: 5/5 Stars
I've been using WPMU DEV's plugins, including Defender Pro and Smush, for over a year on my high-traffic online platform, and I can't recommend them highly enough. As someone managing a dynamic site with global users (much like an online chess community), security and performance are paramount. Defender Pro's intuitive firewall and geo-blocking features have effortlessly protected against spam and threats from high-risk regions, all while ensuring compliance with international data laws—no more worrying about unauthorized access disrupting user experiences.
The support team is top-notch: responsive, knowledgeable, and always ready with practical advice, whether it's troubleshooting a setup or optimizing for speed. Their unlimited site usage model is a breath of fresh air compared to per-site licensing elsewhere, making it cost-effective for scaling operations. Plus, the regular updates and integrations (like with MaxMind for precise IP geolocation) keep everything cutting-edge without the hassle.
If you're running a WordPress-based business—be it e-commerce, gaming, or content—WPMU DEV delivers reliable, user-friendly solutions that save time and reduce risks. They've truly elevated my site's reliability and helped foster trust with my audience. Highly recommended for anyone serious about WordPress excellence!
23 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, David! Your thoughtful feedback means the world to us. We’re thrilled to hear that Defender Pro and Smush have been serving your high-traffic platform so well, keeping it secure and optimized without compromise. It’s wonderful to know that our support team has been able to back you up with quick, knowledgeable advice along the way. We’re also glad you’ve found value in our unlimited site usage model — scalability and simplicity are exactly what we aim for. We truly appreciate your recommendation and are honored to be part of your platform’s success!
The support is amazing!
The support is amazing!
Was able to identify and fix the issue within minutes.
22 August 2025
Unprompted review
Reply from wpmudev.com
Thank you, Artemy! We’re delighted to hear your issue was identified and fixed so quickly. We truly appreciate your 5-star feedback and are always here to help whenever you need us!
Knowledgeable and resolved my issue…
Knowledgeable and resolved my issue speedily.
21 August 2025
Unprompted review
Reply from wpmudev.com
Thank you, Chad! We’re so glad to hear your issue was resolved quickly and that you found our team knowledgeable. We appreciate your 5-star feedback and are always here when you need us!
I totally rely on WPMUDEV to help me…
I totally rely on WPMUDEV to help me keep my website alive. I'm not a developer, and had to learn wordpress to create my site. I had no idea what was waiting for me once it was up and running. I was lost, till a friend pointed me to WPMUDEV. I use their plugins, found a hosting plan and help that saves me - like today with Luis Soriano, who dug deep and solved a problem that worried me and others for over a week. They have the best help on the net!!
19 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Bennett! It’s inspiring to hear your journey with WordPress and how WPMU DEV has been able to support you along the way. We’re thrilled that our plugins, hosting, and support team have made such a difference — and we’ll be sure to pass your appreciation on to Luis for his dedication in resolving that tricky issue. We’re honored to be the team you rely on!
The support team is very helpful and…
The support team is very helpful and will work with you in whatever is needed and provide good suggestions. The team is very knowledgable as well. Meet was very helpful.
19 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Priyank! We’re glad to hear that you’ve found our support team both helpful and knowledgeable. It’s wonderful to know that Meet was able to provide you with the assistance and suggestions you needed — we’ll be sure to pass along your kind words to him!
awesome support
awesome support. my issue was addressed in a very professional manner in detail
17 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Asit! We’re glad to hear you had such a positive support experience and that your issue was handled professionally and in detail. We truly appreciate your feedback and 5-star rating!
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