WP Official Support Reviews 5

TrustScore 3 out of 5

3.1

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Company details

  1. Web designer
  2. Business-to-Business service

Information provided by various external sources

WP can assist your company with many web services including domain names, web hosting, email services, website design and development. You have unique business goals and you need an effective platform for attracting customers.


Contact info

3.1

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

No sense

Their address listed on their website is a "mini storage warehouse" which makes "No sense", they were unable to provide any support when I called them and had very poor knowledge and understanding of WordPress.

WP Official also tried guiding us wrong, support person told us that our website was hacked but it was just an out-dated plugin due to which our website was not working (We got to know this later from our hosting company), We felt really cheated!

25 April 2019
Unprompted review
Rated 5 out of 5 stars

Not Very Web Savvy

I am not very website savvy. The person I spoke to explained everything I needed to fix the problem I was having.

9 April 2019
Unprompted review
WP Official Support logo

Reply from WP Official Support

Thank you so much Kathryn for your precious review.

Rated 4 out of 5 stars

Assistance was good

Assistance was good my issues were resolved quickly.

1 April 2019
Unprompted review
WP Official Support logo

Reply from WP Official Support

Hello Ronella - Thanks for sharing your precious review about our services. We have just checked that your website had http 500 error and contact form7 issues and both have been fixed perfectly and after they got fixed you notified us a issue that your website link in google results going to a different website for which we checked all redirects and permalinks and there was nothing wrong in your wordpress setup files. Therefore we asked you to provide us your google webmaster login info to check the issue further which unfortunately you didn't have. We can still check that for you if you can provide us the google webmaster login info. Thanks again for your business and review our services. Cheers.

Rated 5 out of 5 stars

WP Official Support Dot Com

Only Professional WordPress Support Company

We had our wordpress site hacked issue and we contacted couple of companies to get that resolved. We tried total 4 companies out of which 3 assured and quoted the time and price and we paid to first 2 but after paying and waited for a week times for both the issue didn't got resolved at all now we were in the extra pain of getting refund what we paid. After almost 45 days struggle and tried and researched for best WordPress support company we found wpofficialsupport dot com and they resolved the hacked issue in just 3 days at very affordable price. They are the best 5 stars.

18 May 2018
Unprompted review
WP Official Support logo

Reply from WP Official Support

Thanks Roy for writing a positive review for us. We are available 24/7 for your website support.

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