Kept informed throughout. Keeping to time slot a bit of an issue but did come and Friendly engineer who explained issue well. Part needed was got quickly and repair made . Overall good service.
Company replied
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Review summary
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Reviews shaping this summary
Abdul was so promt and fixed my dyer with a smile and gave me tips on how to remove the lint, he removed his shoes which was so kind of him without being asked and was very respectfully amd phoned to... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ Anthony was absolutely amazing from start to finish. Super friendly, professional and worked so quickly – I couldn’t believe how efficient he was. The scratch on my car is completely gone,... See more
Company replied
Company details
- #8 of 8 best companies in Small appliance repair service
- #28 of 28 best companies in Appliance parts supplier
- #4 of 4 best companies in Machine Repair Service
- #6 of 6 best companies in Refrigerator repair service
- #26 of 26 best companies in Repair Service
- #6 of 6 best companies in Washing Machine & Dryer Repair Service
Written by the company
⭐ WeRepair – Fast & Reliable Appliance Repairs ⭐ WeRepair is a proud family-run business that believes every customer deserves to feel welcome, valued, and heard. We understand how stressful it can be when an essential appliance breaks down, whether it’s a washing machine that won’t spin, a cooker that stops heating, or even an electric car charger that isn’t working. That’s why we are committed to offering a service that is not only fast and reliable but also friendly, honest, and focused on you. Our customers choose us because we combine professional expertise with genuine care. Fast Response – we won’t keep you waiting. Expert Engineers – skilled across all major brands and appliances. Reliable Service – repairs done properly, first time. Friendly & Honest – clear communication and fair pricing every time. At WeRepair, we treat your home like it’s our own. Being family-run means we put relationships first, not just repairs. We listen to our customers, answer your questions clearly, and make sure you feel confident every step of the way. Need a repair? Give us a call on 01923 204620 and let’s see how we can help you today. Our mission is simple: to take away the stress of appliance breakdowns and keep your home running smoothly, with a personal touch you can trust.
About WeRepair Ltd
Written by the company
- We Repair Appliances has a large team of expert engineers who are multi-brand trained with vast knowledge of all white goods and domestic appliances, from ovens to washing machines to fridge freezers. We offer a fast and reliable service with a state of the art computer software system offering live updates with each repair via email.
What We Offer
Speed
At WeRepair Ltd, we make appliance repairs simple and transparent. All repairs are completed within 10 working days, with a fixed call-out and labour fee, no hidden costs, just parts if needed. Prefer to DIY? Send us your model and serial number for a fast spare parts quote with delivery in 48 hours. Every repair comes with a 3-month warranty (annual cover also available), giving you peace of mind long after the job is done.
Contact info
United Kingdom
- 01923204620
- queries@Wralimited.com
- wralimited.com
WeRepair Ltd
3.6
Average
310 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant from start to finish
Poppy was so helpful and the engineer sorted our tumble dryer and made sure everything was working perfectly. Really impressed.
10 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your lovely feedback! We’re so pleased to hear that Poppi was helpful and that our engineer got your tumble dryer working perfectly. It’s great to know you were impressed with the service - we’ll be sure to pass your kind words on to the team
Smooth, professional, and friendly service
A very smooth and professional experience. The engineer handled our fridge issue quickly and with a smile. Great communication from the office too.
10 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind words! We’re so pleased to hear you had a smooth, professional experience and that both our engineer and office team delivered great service. We’ll be sure to share your feedback with everyone involved - it will make their day!
From the beginning to report to completion …
From the beginning to report the issue to the end result updated all the way
11 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you so much for your kind words! We're delighted to hear you had a smooth experience from start to finish. Keeping you updated every step of the way is important to us, and we’re glad it made the process easy and stress-free for you. We truly appreciate your feedback and your trust in our service!
Linda made the whole process easy
Our dishwasher is back to life thanks to Linda! She was polite and explained everything clearly. Top-notch customer care from start to finish.
10 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your wonderful feedback! We’re so pleased to hear that Linda made the whole process easy and provided clear, polite communication throughout. It’s great to know your dishwasher is back in action and that you felt well taken care of from start to finish.
We’ll be sure to pass your kind words on to Linda - she’ll be delighted!
Highly recommended
Exceptional service! The engineer arrived promptly and fixed my washing machine with no fuss. Friendly, knowledgeable, and efficient. Highly recommended!
9 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your fantastic review! We’re delighted to hear that your engineer arrived promptly and had your washing machine fixed quickly and without fuss. It’s great to know you found the service friendly, knowledgeable, and efficient.
We really appreciate the recommendation and are always here if you need us again!
Dishwasher repair:-Today Habib came on time and was very…
Today Habib came on time and was very polite and professional he checked out the fault on the dishwasher and knew exactly what the issue was. It will need replacing and confirmed the size for me to order the replacement.
9 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind review! We’re so pleased to hear that Habib arrived on time, was polite and professional, and quickly identified the issue with your dishwasher. It’s great that he could confirm the replacement details to make the process easier for you.
We’ll be sure to pass your feedback on to Habib - he’ll be happy to know his work was appreciated.
The man was very nice
The man was very nice, he did his job properly and was very professional. Thank you.
8 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your lovely feedback! We’re glad to hear you found your engineer nice, professional, and thorough. We’ll be sure to share your kind words with the team.
Lovely experience with the repair team
Lovely experience with the repair team, engineer visited report was sent and within seconds I had a call from Jade who was really good on the call explained everything I needed.
Thanks Jade 😄
8 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your wonderful review! We’re so pleased to hear you had such a positive experience with our repair team. It’s great to know the engineer’s visit was followed up so quickly by Jade, and that she explained everything clearly.
We’ll be sure to pass along your thanks - Jade will be delighted!
Superb
Absolutely perfect the company kept me informed the engineer was very helpful all in all superb from start to finish
8 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your fantastic review! We're delighted to hear that you had a superb experience from start to finish. It’s great to know you felt well-informed and that the engineer was helpful throughout.
We really appreciate your feedback and are always here if you need us again!
I talked to rayan he was humble and…
I talked to rayan he was humble and helpful towards me and my product services .
8 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind words! We're so pleased to hear that Ryan was humble and helpful during your interaction. We'll be sure to pass your feedback on to him - it will mean a lot.
If there's anything else we can assist you with, don't hesitate to get in touch.
The engineer Mehran came on time
The engineer Mehran came on time, very professionally explained the problem and sorted it no time at all. Most impressed by everything. Highly recommend.
8 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your fantastic review! We're so pleased to hear that Mehran arrived on time, explained everything clearly, and resolved the issue quickly. We'll be sure to pass your kind words on to him.
We really appreciate the recommendation and are glad you were impressed with our service!
Fantastic service from start to finish
My appliance is under warranty, whilst it took a while to get through to them, they eventually put me onto We Repair, I spoke with Poppy who arranged an appointment within 2 days, whilst they do not give times, I was text advising AM the night before, and he arrived in the morning. He was polite, and got my machine working.
7 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for taking the time to leave such a detailed and thoughtful review! We're really pleased to hear everything went smoothly once you were put through to us. It's great to know that Poppi was able to arrange your appointment quickly and that your engineer got the job done efficiently and politely.
We appreciate your patience and are glad your appliance is now back up and running!
We Repair Ltd
We Repair Ltd was sent by my insurance company Domestic and General who decided they could not fix my Samsung washing machine. The engineer reported this very quickly, within half an hour of him leaving Ashlee phoned to tell me what was happening.
8 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your review. We're glad to hear that our engineer was able to assess the situation promptly and that Ashlee followed up so quickly to keep you informed.
We always aim to provide clear and timely communication, especially when things don’t go as expected. If there's anything else you need, we're here to help.
Very happy customer
I was recommended by Smeg as my machine is out of warranty. Repair was completed within one visit, he had the parts on his van. The lady I spoke to answered all my questions.
7 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind review! We're delighted to hear that Smeg recommended us and that we were able to complete the repair in just one visit. It's great to know the engineer had everything needed and that our team was able to answer all your questions.
We really appreciate your feedback and are always here if you need us in the future.
Fast and reliable would recommend
My oven stopped heating, the engineer arrived next day and fixed my oven.
6 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your review! We're really pleased to hear that we were able to get your oven repaired so quickly. It's great to know the engineer was able to resolve the issue the very next day.
If you ever need us again, we're here to help!
They care
My experience was not amazing as the first technician who came made a wrong diagnosis, which then led to lots of lost time.
But ultimately, Jade from their office took the time to call me, explain the situation and made a good will gesture that was most appreciated and kind.
7 July 2025
Unprompted review
Reply from WeRepair ltd
Hi Valerie,
This is not a good read, I would like to investigate what went wrong, please email me ashlee@wralimited.com your address including post code, so I can investigate and look to rectify this for you.
Best Regards
Ashlee
Happy customer
Having called the company, I was pleasantly surprised at the patience of the customer service team with my awkward description (not very knowledgeable on cookers!) of my problem with my hotpoint double oven. The lady I spoke too (think she said her name was lin?) Was extremely helpful and reassuring and easily guided me to a solution for my problem and organised a prompt appointment with an engineer to rectify the issue. Thank you WeRepair from a very satisfied customer
1 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you so much for your lovely review! We're really glad to hear that our customer service team was able to support you so patiently - and we’ll be sure to pass your kind words on to Lin (she’ll be thrilled to know she made such a positive impression!).
It’s great to know we could help guide you through the issue and get an engineer booked in promptly. We're always here if you need us again.
Thanks again for choosing WeRepair!
Engineer arrived as promised
Engineer arrived as promised, good communication regarding the appointment, had the part needed, all done in 20 minutes
6 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for taking the time to leave us a review! We're really pleased to hear everything went smoothly - from clear communication to a prompt repair. It’s great to know the engineer had the part ready and got everything sorted so quickly.
We appreciate your feedback and are always here if you need us again!
Quick repair date given and had the…
Quick repair date given and had the part needed for the repair
5 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your review! We're glad to hear you were given a quick repair date and that the part was ready to go - we always aim to make the process as smooth and efficient as possible.
If you ever need us again, we’re here to help!
Reply from WeRepair ltd
Thank you for your excellent review! We're so pleased to hear that you found the service polite, quick, and efficient. It’s always great to know we were able to get things sorted for you without delay.
If you ever need us again, we’re just a message away!
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