Kept informed throughout. Keeping to time slot a bit of an issue but did come and Friendly engineer who explained issue well. Part needed was got quickly and repair made . Overall good service.
Company replied
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Review summary
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Reviews shaping this summary
Abdul was so promt and fixed my dyer with a smile and gave me tips on how to remove the lint, he removed his shoes which was so kind of him without being asked and was very respectfully amd phoned to... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ Anthony was absolutely amazing from start to finish. Super friendly, professional and worked so quickly – I couldn’t believe how efficient he was. The scratch on my car is completely gone,... See more
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Company details
- #8 of 8 best companies in Small appliance repair service
- #28 of 28 best companies in Appliance parts supplier
- #4 of 4 best companies in Machine Repair Service
- #6 of 6 best companies in Refrigerator repair service
- #26 of 26 best companies in Repair Service
- #6 of 6 best companies in Washing Machine & Dryer Repair Service
Written by the company
⭐ WeRepair – Fast & Reliable Appliance Repairs ⭐ WeRepair is a proud family-run business that believes every customer deserves to feel welcome, valued, and heard. We understand how stressful it can be when an essential appliance breaks down, whether it’s a washing machine that won’t spin, a cooker that stops heating, or even an electric car charger that isn’t working. That’s why we are committed to offering a service that is not only fast and reliable but also friendly, honest, and focused on you. Our customers choose us because we combine professional expertise with genuine care. Fast Response – we won’t keep you waiting. Expert Engineers – skilled across all major brands and appliances. Reliable Service – repairs done properly, first time. Friendly & Honest – clear communication and fair pricing every time. At WeRepair, we treat your home like it’s our own. Being family-run means we put relationships first, not just repairs. We listen to our customers, answer your questions clearly, and make sure you feel confident every step of the way. Need a repair? Give us a call on 01923 204620 and let’s see how we can help you today. Our mission is simple: to take away the stress of appliance breakdowns and keep your home running smoothly, with a personal touch you can trust.
About WeRepair Ltd
Written by the company
- We Repair Appliances has a large team of expert engineers who are multi-brand trained with vast knowledge of all white goods and domestic appliances, from ovens to washing machines to fridge freezers. We offer a fast and reliable service with a state of the art computer software system offering live updates with each repair via email.
What We Offer
Speed
At WeRepair Ltd, we make appliance repairs simple and transparent. All repairs are completed within 10 working days, with a fixed call-out and labour fee, no hidden costs, just parts if needed. Prefer to DIY? Send us your model and serial number for a fast spare parts quote with delivery in 48 hours. Every repair comes with a 3-month warranty (annual cover also available), giving you peace of mind long after the job is done.
Contact info
United Kingdom
- 01923204620
- queries@Wralimited.com
- wralimited.com
WeRepair Ltd
3.6
Average
310 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Dave was fantastic
He arrived early, diagnosed the issue fast, and fixed the washing machine efficiently. Great job!
19 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for sharing your feedback. We’re pleased to hear that the engineer arrived promptly, quickly diagnosed the issue, and carried out the repair efficiently. We’re glad you’re happy with the service and appreciate you taking the time to leave a review.
Cooker sorted
Mehran was my repair man, and he was excellent he fitted about 4 parts to my range cooker, and he was very quick and thorough
I'm very happy he didn't go until I was happy with everything and that it was working perfectly first
Thanks so much.
20 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your wonderful feedback! We’re delighted to hear that Mehran provided such excellent service and made sure everything was working perfectly before leaving. We’ll be sure to pass on your kind words to him. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
Absolutely rubbish
Absolutely rubbish. Paid £179 for the ‘repair’. engineer came out to see what needed to be done to the fridge ( the ice compartment door wasn’t shutting). Phoned the office to order the new part. The new part arrived but I didn’t hear from them for over 3 weeks to arrange the repair. When the engineer finally came they had ordered completely the wrong part. They then ordered the correct part. I then got a text 2 weeks later to say that the part of out of stock and they didn’t know when it would be available. I called to try and arrange a refund for keeping me waiting for almost 6 weeks and then not being able to repair but they argued that they didn’t do refunds. Very frustrating. They eventually agreed to a partial refund but all in all a crap experience.
1 April 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your feedback. We’re sorry to hear about your experience and would like the opportunity to look into this further. Please contact us at queries@wralimited.com
so we can investigate and work towards a resolution.
Friendly and skilled
The engineer came to repair our cooker and was an absolute gem. Friendly, skilled, and quick!
19 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your lovely review! We’re delighted to hear that our engineer was friendly, skilled, and efficient in repairing your cooker. We truly appreciate your feedback and are so pleased you had such a positive experience.
Repair communication should improved.
4th visit to repair my washing machine. It’s almost a month now that I haven’t had a working washing machine. I was notified an hour after the service engineer’s visit that it will be replaced. It’s a frustrating experience whilst the engineer was working on the machine. He left saying I had to wait for various reports before I find out what was going to happen. I was in limbo. It was impossible to get through to customer service whilst the repair engineer with me. He was unable to resolve the issue with the washing machine but couldn’t give any indication of what was going to happen next.
WeRepair actually phoned me and emailed me within an hour of the engineer leaving. I have replacement washing machine authorised.
It's a shame that this isn't relayed at the time of the repair.
Now waiting for a replacement machine to be organised and to be fitted.
20 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for bringing this to our attention. We are currently investigating the matter and will be in contact with you as soon as possible.
Engineer was prompt
Engineer was prompt, polite and effecient and carried out the repair efficintly.
20 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for sharing your experience. We’re pleased to hear that our engineer was prompt, polite, and efficient in completing your repair. We truly appreciate your feedback and look forward to assisting you again in the future.
Service that stands out
I’ve used many repair services before, but none have matched this team’s professionalism and warmth.
19 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind feedback. We’re glad our professionalism and warm service made a difference, and we truly appreciate you sharing your experience.
Solving the problem of a stubborn blockage
MEHRAN, my engineer was a pleasure to deal with. Punctual, polite and knowledgeable. Took the time to ensure I understood the nature of the problem and solved it to my complete satisfaction. He advised me on a product to use, should it happen again. A credit to your company
19 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your wonderful feedback. We’re delighted to hear that Mehran was punctual, polite, and knowledgeable, and that he took the time to explain everything clearly while resolving the issue to your satisfaction. We’re very proud to have him on our team and will be sure to pass on your kind words.
Visit
Mehran was friendly and efficient. When here he resolved the issue quickly and explained do’s and dont’s. Only pick I would say appointments are limited. So if no visit today I would have had to of waited another 12 days for next one.
19 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your feedback. We’re glad Mehran resolved the issue efficiently and explained everything clearly. We appreciate your comments on appointment availability and are working to improve this.
Excellent service and the engineer was very helpful
Very easy and the engineer was in and out in 20 minutes. The issue was resolved and he gave us advice on how to prevent it from happening again in the future.
18 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your review. We're glad to hear the issue was resolved quickly and that our engineer provided helpful advice for the future. Your feedback is much appreciated.
Very helpful engineer and very speedy…
Very helpful engineer and very speedy service too
15 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind feedback. We’re pleased to hear you were happy with the swift and helpful service provided.
Great responsive service
They answer the phone, respond to emails, and you speak to a real person which makes a change. Very pleasant engineer visited, ordered the parts and I now have four working burners on my 25+ years old Smeg hob. Definitely recommend
8 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for taking the time to share your feedback. We’re delighted to hear that you were pleased with our communication and the service provided by our engineer. It’s great to know your Smeg hob is now fully working again after so many years of use. We truly appreciate your recommendation.
Wonderful service
Our dishwasher now works better than ever. Great value and super responsive team.
16 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your feedback. We’re pleased to hear that your dishwasher is now working better than ever and that you found our service responsive and good value. Your comments are greatly appreciated.
Ok, and always room to improve.
Site/company easy to identify on the internet/web. Once initial enquiry is made they are very swift in following up with call. Had decided to use We Repair so made payment and again they quickly arranged for engineer to attend. Engineer visited recommended new part. Then the delays and confusion kicked in. Emails received advising parts were ordered, had been received and engineer visit scheduled. Then telephone call to say this was not the case and parts were still awaited. Then the day that had been scheduled and cancelled for engineer visit the engineer rang to say he was on his way. Arrived and could not fit part. Heard nothing back from We Repair. Having called them they said they were waiting on a part. So it took about a month to complete repair. The engineer that fitted was the same that made original assessment visit and he was good.
15 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for sharing such detailed feedback about your experience. We’re pleased to hear that you found our initial enquiry process straightforward and that our engineer provided a good service during his visits.
We do, however, apologise for the delays and confusion caused during the parts ordering process. This is not the smooth experience we aim to deliver, and we regret the frustration it caused while waiting for your repair to be completed.
Your comments will be shared with our team so we can continue to improve communication and ensure updates regarding parts and scheduling are clearer in the future.
We’re glad the repair was successfully completed, and we appreciate your recognition of the engineer’s professionalism. Thank you again for your feedback.
Really impressed with WeRepair
Really impressed with WeRepair. Initially the engineer came and then had to order a spare part. A different engineer came - had to dismantle the machine and plumbing - has done a very comprehensive repair and now the washing machine is back in full working order. Really grateful to WeRepair.
16 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for taking the time to share your experience. We’re very pleased to hear that our engineers were able to carry out a thorough repair and get your washing machine back in full working order. Your kind feedback is greatly appreciated, and we’ll be sure to share it with the team.
Couldn’t be happier
Linda made the whole process so easy. They was on time, polite, and very capable.
15 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your feedback. We’re delighted to hear that Linda made the process straightforward and that you found our service punctual, polite, and professional. Your comments are greatly appreciated.
Professional
Mr Stoyan
⭐️⭐️⭐️⭐️⭐️
“Excellent service! The engineer came to fix my oven and did a fantastic job. He was professional, friendly, and efficient. My oven is working perfectly again. Highly recommended!”
16 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind review. We’re delighted to hear that our engineer provided a professional, friendly, and efficient service, and that your oven is now working perfectly again. We truly appreciate your recommendation.
Glad to chose this company
I’m so glad I chose this company. Their communication was spot-on, and the engineer did a flawless job on my oven.
14 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your feedback. We’re very pleased to hear that you were happy with our communication and that the engineer carried out the oven repair to your satisfaction. Your comments are greatly appreciated.
So happy
Poppy and the team were very professional, they repaired our washing machine and gave us great tips to avoid future issues.
14 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind review. We’re delighted to hear that Poppi and the team provided a professional service, successfully repaired your washing machine, and shared helpful tips for the future. We truly appreciate your feedback.
Quick repair
Repair man Mehran came - called prior before coming as just advised evening prior to appt slot was AM appoint between 8 - 1 . Replaced part quickly and was polite.
12 August 2025
Unprompted review
Reply from WeRepair ltd
Thank you for sharing your feedback. We’re pleased to hear that Mehran provided a polite and efficient service, keeping you informed ahead of the appointment and completing the repair quickly. We’ll be sure to pass on your comments to him.
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