Wraptious & SmithTaylor logo
Visit website

Wraptious & SmithTaylor Reviews 

673
•
TrustScore 5 out of 5

4.9

Gift shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, especially cushions, noting their beautiful designs, vibrant colors, and luxurious, soft materials. Many appreciate the true-to-picture representation and high standard of craftsmanship, often highlighting excellent print quality and generous filling. The ordering process is frequently described as simple and easy, with consumers praising swift and efficient delivery. Items consistently arrive well-packaged, on time, and in excellent condition, often exceeding expectations. This positive experience, including good customer service, leads many to plan on using the company again for future needs.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing delight over the beautiful,... See more

Quality

Customers consistently express high satisfaction with the quality of the products, particularly cushions,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Reviewers mention positive feedback about the ordering process, with many expressing satisfaction and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What an amazing site that gives great opportunities for new artists trying to find a medium to show and sell their work. I got a beautiful cushion which was a coastal scene, reminding me of where I gr... See more

Rated 5 out of 5 stars

I love supporting unknown Small Artists to flourish. So many beautiful designs. Such a Fabulous quality plump Faux-suede cushion. The design I chose was an excellent print , love the detailed tag... See more

Rated 5 out of 5 stars

I entered the 2025 Wraptious competition recently and ordered two cushions with my designs thereon. Very pleased with the colour reproduction and sharpness of the images. The quality of the cushio... See more

Rated 5 out of 5 stars

Was tempted by the beautiful eyes of the cat on the design. When it arrived I was certainly not disappointed. The design is true to the picture. The cushions are well filled and bounce back aft... See more

Company details

  1. #44 of 375 best companies in Gift shop

Written by the company

We do things differently at Wraptious. Every sale of our gorgeous giftware directly supports the artists who designed them, while planting a tree.

Contact info

4.9

Excellent

TrustScore 5 out of 5

673 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(673)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Great to support a creative small business. Unfortunately I had to return one of the cushions I ordered because it didn’t work in my room. However customer service was excellent and a replacement ordered. Thanks

19 November 2024
Rated 5 out of 5 stars

Supporting Artists Cushion Competition

I’ve ordered two cushions to support artists (Eversnows Village in my case)
The cushions are really great quality, ultra soft and my daughter adores them and named them her “snugglies”. The print quality is also exceptional, the watercolour paintings turned out beautifully. Communication was also really good, I’ve received regular updates as the order progressed and it got delivered well packaged and within the suggested time frame! Can’t fault it, I’m a very happy customer!

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Thankyou Simon for making my artwork…

Thankyou Simon for making my artwork look fabulous .. the quality of the printing is outstanding as a self employed artist it’s always tricky finding good quality representation of one’s work and you at Wraptious nailed it! Thankyou I will definitely be ordering again

26 November 2024
Unprompted review
Rated 5 out of 5 stars

The quality of the cushion is great the…

The quality of the cushion is fantastic and can’t fault the communication throughout ⭐️⭐️⭐️⭐️⭐️

5 November 2024
Wraptious & SmithTaylor logo

Reply from Wraptious & SmithTaylor

Hi Scott, thank you for your order and your kind words about the cushion quality. We noticed your comment about dispatch times and wanted to check if there was an issue. Our cushions are handmade to order, and we aim to dispatch within 1-2 weeks as stated on our website and emails.

In your case, we dispatched your order in just 3 working days, and Evri delivered it in another 3 working days. We're therefore wondering if your concern on speed relates to a different order, please let us know at sales@wraptious.com, and we’d be happy to help. Thank you again for your feedback! Simon :)

Rated 5 out of 5 stars

I am indebted to all the lovely people…

I am indebted to all the lovely people at Wraptious.
Two years ago I needed to extend my Genesis Collection merchandise.
I walked into the hallway where Wraptious are based, I rang the door bell and almost immediately a helpful man appeared, yes it was Simon "the boss".
I loved the way he spoke to me, I loved the way he understood my needs.
I was introduced to Lisa and the other lovely people in the office. They went beyond my expectations on helping me with all the techie stuff.
I'll never forget their kindness.
Today I've just received my latest order, a 3 peg display panel with my design printed beautifully on it.
My sincere gratitude to Simon and his fab staff.

19 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look