Wray Group Ltd Reviews 340

Great service and delivery all round. Lisa from the Wray group has been excellent and kept me updated when needed. The delivery got a tad confusing as I needed to be elsewhere but arrived as the driver was at my home. He didn't grumble that he couldnt contact with me and instead was more worried about how to get the delivery up the kerb. He skillfully moved the delivery onto my drive and couldnt have been more helpful. I didn't catch his name but think it was legend.

Everything was so quick and efficient from time of ordering to delivery..Would definitely recommend..

Great service, spoke with Lisa through Facebook messenger and she advised me which coal suited me best, I then ordered through the website on Monday and it was delivered to Tramore Wednesday, completely wrapped on a pallet so it didn't wet. Great to burn in my open fire with back boiler and I'd highly recommend the Grade A Ovoids if anyone is wondering too

Excellent company and product. Saved £345 by ordering through Wray compared to my local coal yard. Ordered on the Monday and coal was delivered on Wednesday. Great heat, very little ash and coal burns longer than my previous coal that I burner. Highly recommend this company.

Delivered on time and the driver was very helpfull

Delivery in 3 days even though I initialy ordrered from the UK advert by mistake. I burn ovoids all the time but these are exceptional in comparrison to what I have been using, also no doubt the bags are heavier!!! I know as I am the one who fills the shuttles every day, will be dealing with Wrays fuel from now on, also there is a "glitter" within the ovoid and less than half the amount of ash left behind. Highly recomended. AC.

Order arrived on time and was actually a day early. Communication was excellent from the company as they informed us of the delivery day and when it had been dispatched. The delivery company called 10mins before arrival and put the order where I needed it. Delivery driver was polite and pleasant.

Communication good

Ordered a pallet of coal from Wray Group and couldn’t be happier. The product is great quality and the price is competitive in the current market. Customer service was excellent throughout. Highly recommend — don’t hesitate to give these guys a try

Received my order on Thursday contacted in the morning by Lisa wray to say it was being delivered that day driver from cumbria logistics contacted me before he arrived and couldn't have been more helpful I have tried this product and found it very good with very little Ash I hope I will be able to purchase this again

Good product, service and price

Went online 22nd March, was in touch with Lisa, price is what it says it is. Placed my order for 1 tonne Grade A ovoids. Coal arrived in Co Mayo on Tuesday 24th, just 2 days. Driver brought the pallet to where I needed it with no issues at all. This is my 2nd time dealing with The Wray Group, buying this time for next winter as prices may well go up and make it worth the trouble, both times I have had no problems.

Great communication.
Very professional.
Kept me informed on the progress of my order. Which was great.
Well done. Keep up the great work.

Good quality products at a really competitive price, along with first class customer services, what's not to like.

A1, will use again

2nd time ordering coal. Excellent, just like the first time. The coal is for our home burner; it works out cheaper than using the houses heating. It arrived a few days after ordering, and they dropped a message via text giving me an approximate time. The coal itself is excellent quality as well; burn hot for a long time. During cold spells, if the burner is going all day, I will probably go through one 20kg bag every three days.

Great service

Great product , good price, swift delivery...Enough said

Always reliable, prompt dispatch and kept informed on the progress of the delivery. Will continue to trade with Wray Group.

Very good customer service, Thank You Lisa.