Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... See more
Company replied
Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future se... See more
Company replied
Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... See more
Company details
Written by the company
Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Contact info
16107 Kensington Dr #172, 77479, SUGAR LAND, United States
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
4.1
Great
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered and the price was great and…
I ordered and the price was great and thy came in at a great timing!
2 June 2025
Unprompted review
Reply from Wrist-Band
Hi Aubrey, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
First time customer
This was my first time ordering swag for a show I had planned. Your website made it quick and easy for someone not super tech savvy. Thank you for that!
26 May 2025
Unprompted review
Reply from Wrist-Band
Hi Tracy, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Great follow up
I appreciate the follow up on my order and Wrist Band letting me correct my mistakes before printing. The wristbands were exactly what I wanted. They are good quality. The color of the band and the writing was nice. Over all a great product. My shipment came early, so that was a big plus! Thank you Wrist Band. com.
14 May 2025
Unprompted review
Reply from Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Not pleased with the embossed lettering…
Not pleased with the embossed lettering on the inside, can’t see or read it and the message is a very important part of the bracelet.
29 May 2025
Unprompted review
Reply from Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Our camp kiddos are going to love them!
Our camp kiddos are going to love them! They look great!
26 May 2025
Unprompted review
Reply from Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
The design process was easiest …
The design process was easiest I've ever done. The order was quick and best part they were Correct!
2 May 2025
Unprompted review
Reply from Wrist-Band
Hi Kelley, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Wrong Bracelets
Did not receive the bracelets I ordered for my friends Celebration of Life , you sent me the wrong ones !
19 May 2025
Unprompted review
Reply from Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
They looked great to give out to kids.
15 May 2025
Unprompted review
Reply from Wrist-Band
Hi Shamus, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Great Experience!
Very friendly and helpful staff when it comes to making sure my billing process was complete. I was purchasing through work and had to jump through some hoops to get my gear finalized and in production & Lulu did an amazing job working with me to make sure my order was exactly what I wanted!! Easy ordering on-line.
8 May 2025
Unprompted review
Reply from Wrist-Band
Hi Thomas, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Reply from Wrist-Band
Hi Tom, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
After waiting for 5/6 weeks
After waiting for 5/6 weeks, said watch arrived. What a load of crap, no instructions/ won't connect to phone/battery lasts about 8/9 hours. The plastic bit on the buckle snapped after about 10 uses. No return address. What a waste of £30. DO NOT BUY...?
25 May 2025
Unprompted review
Great service experience
Easy to order . Good price. Very good delivery/ quality. Follow the easy to use order form . Check your input.
10 May 2025
Unprompted review
Reply from Wrist-Band
Hi Ken, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
What a load of rubbish
What a load of rubbish, as a diabetic and wrongly trusting that this smart watch was a genuine Diabetic UK item I placed a order. After 4 weeks with nothing and tracking number not recognised I sent numerous emails without reply. I eventually did receive said watch, what a load of rubbish it is. No instructions, won't connect to phone and is so cheap looking that I will not be wearing it. No return add. So all I can say is avoid avoid avoid!!!!!!
21 May 2025
Unprompted review
Received my wristband yesterday after 4…
Received my wristband yesterday after 4 weeks of waiting. Put it on to charge overnight but nothing seems to be working. No instructions in box. A complete waste of money. Wristband is horrible and cheap. Don’t waste your money on this wristband. I would give no stars if that were possible. UPDATE Had a reply from this company on 10th June. They will send my comments on to their team. Didn't even offer a full refund. AVOID at all costs, all they want is your money.
22 May 2025
Unprompted review
Reply from Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
We had a great experience for 4…
We had a great experience for 4 reasons:
1. The website is user friendly and easy to follow.
2. Pricing is fair
3. The shipping was fast and arrived exactly when they said it would
4.Printed bracelets were perfect, no flaws, super quality.
9 May 2025
Unprompted review
Reply from Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Buyer beware
I bought 2. There are no instructions to set up or use. There also seems to be a recurring payment that appeared as soon as I paid for them. I sent several emails but don't think my question about this was ever understood. I was offered a discount at one point which hasn't arrived either. I thought it was a genuine Diabetic UK item. I fear not and have no faith that it will fulfil the claims that were made about the product. I am sure Trading Standards will take a dim view.
1 May 2025
Unprompted review
Reply from Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Excellent Customer Service
As soon as I completed my order, I realized I'd made a typo. I contacted Customer Support and the rep was able to fix the issue. I received my order last week and the items are perfect.
30 April 2025
Unprompted review
Reply from Wrist-Band
Hi Dyan, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Hard to read, not adjustable
These were super cute but the writing was not as legible as on the proof made it seem and they are ONE TIME WEAR ONLY, not adjustable. We didn't know that when ordering for our summer camp :/
1 May 2025
Unprompted review
Reply from Wrist-Band
Hi, We are so sorry that you experienced unsatisfactory service with us. We will take this feedback to our team and have the issues resolved. Hope we can gain your trust again.
Sincerely,
Wrist band
Quick Delivery
Quick Delivery. They were open to design adjustment even after the order was placed. The call center coordinated well
5 May 2025
Unprompted review
Reply from Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
Great Wrist Bands
It was easy to place an order. Delivery was fast, actually a day ahead of schedule. Quality of the bands seems to be great. They are holding up very well.
24 April 2025
Unprompted review
Reply from Wrist-Band
Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again. Sincerely, Wrist band
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