Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more
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Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Contact info
16107 Kensington Dr #172, 77479, SUGAR LAND, United States
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
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Replied to 39% of negative reviews
Typically replies within 1 week
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Expect delayed shipping from China..
Purchased wristbands with the expectation they would arrive by a certain date to hand out at a memorial service and paid extra to ensure they would, They arrived from China 3 days too late..

Reply from Wrist-Band
I liked the bracelet quality but the…
I liked the bracelet quality but the colors kinda of ran into one another which made me embossed font, a little blurry on a lot of the bracelets
Great online experience creating the…
Great online experience creating the bracelets, good price and came pretty fast

Reply from Wrist-Band
Different every time
I have ordered the same bands several times and the font is always different even though I choose the same font. This most recent order I also got a few wrist bands with a different phrase so I’m having to go through all the bands to make sure they are correct.
They turned out amazing!
They turned out amazing!! We will definitely use them again!!

Reply from Wrist-Band
Easy to order
Easy to order. Multiple options to choose from in every cataegory. Quick order fullfillment and shipping. Highly recommend.

Reply from Wrist-Band
They were clear & easy to follow
They were clear & easy to follow. Arrived quicker than expected. They're perfect!!

Reply from Wrist-Band
Always great dealing with them
Always great dealing with them. Bands look great and I always get them before the shipping date.
Great Bracelets!
Bracelets came on time and are very high quality. Communication with team was great.
Arrived sooner than I expected
Arrived sooner than I expected. Items look great!
The wristbands are BEAUTIFUL
The wristbands are BEAUTIFUL! Everyone loves them and they are of good quality! Great purchase!!
Wristbands are good quality
Wristbands are good quality, the extra cost for filling in with ink was a must as we ordered the glow in the dark ones. They look great and the students really like them. The only disappointment is the inside imprint is almost completely invisible. I've had different wristbands with imprints in the past and you can still read, even without injecting with ink. I would have appreciated a warning that imprints for glow in the dark wristbands don't show up well, at least on the inside. Our committee could have made a decision to pay extra for ink.
The bands came out perfect!
The bands came out perfect! Even with heavy winter advisory they shipped before they said they would.
The bracelets are amazing
The bracelets are amazing! In fact I am placing another order today. From the time I placed the order to when I received them, it was a short wait! These bracelets are a hit with everyone who has seen them
One happy customer
Thank you for the quick response, strong quality and ongoing comment towards your customers. Bravo - job well done !!
Got a bill from UPS
Thought I was ordering from Houston area but wristbands were printed in Canada. First shipping was delayed and then a few days after delivery I received a bill from UPS for import charges. I did not sign up for international printing or delivery and now I have to pay extra charges. Bad business!
The name was misspelled and no one…
The name was misspelled and no one would
Contact me back regarding the problem. These were to help a sick member of our department with expenses but now we can not do anything with them.
The team was easy to work with and the…
The team was easy to work with and the wristbands came out great! The wristbands also arrived ahead of the estimated delivery window.
The bracelets look nothing like the…
The bracelets look nothing like the image online. They're mostly gray. We can't use them! What a waste.
Simple to order
Simple to order. Order arrived before promised. I like these bracelets better than the ones we got last year. They are a little thicker.
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