Wrist-Band Reviews 

1,270
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the vibrant colors,... See more

Order

Consumers find order experiences to be mixed, with many praising the quick, simple website design and helpful... See more

Quality

Clients share positive opinions on quality, consistently highlighting vibrant colors and top-notch materials.... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping times and orders... See more

Price

Customers had positive experiences with price, describing the costs as phenomenal and fair. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more

Rated 4 out of 5 stars

I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... See more

Company replied

Rated 5 out of 5 stars

Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future se... See more

Company replied

Rated 5 out of 5 stars

Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... See more


Company details

  1. Fashion accessories shop

Written by the company

Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,270)

140 reviews in the last 12 months

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Rated 2 out of 5 stars

Expect delayed shipping from China..

Purchased wristbands with the expectation they would arrive by a certain date to hand out at a memorial service and paid extra to ensure they would, They arrived from China 3 days too late..

13 February 2026
Unprompted review
Wrist-Band logo

Reply from Wrist-Band

We sincerely apologize for the delay in receiving your wristbands, especially given their importance for a memorial service. We understand how disappointing this must have been, and we truly regret not meeting your expectations despite the expedited shipping.

To assist you further and review what went wrong, could you please share your order number and the email address used to place the order?

We appreciate your patience and the opportunity to make this right.

Rated 5 out of 5 stars

Great online experience creating the…

Great online experience creating the bracelets, good price and came pretty fast

12 March 2026
Unprompted review
Wrist-Band logo

Reply from Wrist-Band

Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team

Rated 2 out of 5 stars

Different every time

I have ordered the same bands several times and the font is always different even though I choose the same font. This most recent order I also got a few wrist bands with a different phrase so I’m having to go through all the bands to make sure they are correct.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

They turned out amazing!

They turned out amazing!! We will definitely use them again!!

22 March 2026
Unprompted review
Wrist-Band logo

Reply from Wrist-Band

Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Multiple options to choose from in every cataegory. Quick order fullfillment and shipping. Highly recommend.

2 March 2026
Unprompted review
Wrist-Band logo

Reply from Wrist-Band

Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team

Rated 5 out of 5 stars

They were clear & easy to follow

They were clear & easy to follow. Arrived quicker than expected. They're perfect!!

16 March 2026
Unprompted review
Wrist-Band logo

Reply from Wrist-Band

Hi, thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Sincerely,
Wrist-Band Team

Rated 4 out of 5 stars

Wristbands are good quality

Wristbands are good quality, the extra cost for filling in with ink was a must as we ordered the glow in the dark ones. They look great and the students really like them. The only disappointment is the inside imprint is almost completely invisible. I've had different wristbands with imprints in the past and you can still read, even without injecting with ink. I would have appreciated a warning that imprints for glow in the dark wristbands don't show up well, at least on the inside. Our committee could have made a decision to pay extra for ink.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

The bracelets are amazing

The bracelets are amazing! In fact I am placing another order today. From the time I placed the order to when I received them, it was a short wait! These bracelets are a hit with everyone who has seen them

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Got a bill from UPS

Thought I was ordering from Houston area but wristbands were printed in Canada. First shipping was delayed and then a few days after delivery I received a bill from UPS for import charges. I did not sign up for international printing or delivery and now I have to pay extra charges. Bad business!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

The name was misspelled and no one…

The name was misspelled and no one would
Contact me back regarding the problem. These were to help a sick member of our department with expenses but now we can not do anything with them.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Simple to order

Simple to order. Order arrived before promised. I like these bracelets better than the ones we got last year. They are a little thicker.

5 January 2026
Unprompted review

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