Wristler Reviews 

378
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional platform and excellent service provided. Many highlight the helpful, friendly, and professional staff who show genuine passion for watches. The products are frequently described as exactly as described and in excellent condition, with a smooth user experience. Reviewers also appreciate the fast delivery and careful packaging of their purchases. However, some customers also noted occasional issues with the product itself, such as a watch not functioning as expected or having a strong smell upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their purchases and... See more

Service

Customers had positive experiences with service, often highlighting the team's responsiveness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, cooperation, and extensive... See more

User experience

Customers consistently note positive experiences with user experience, describing it as fantastic and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

People at Writsler are very helpful and cooperative to find the right watch against the right price. Very professional platform, good service, with lots of good offers. Payment to third money account... See more

Rated 5 out of 5 stars

5 star experience! First time outside the AD channel, I was sceptical for this kind of purchase. It quickly turned into a very pleasant journey. Great choice & easy to find even for an... See more

Rated 5 out of 5 stars

Professional, personal and very, very helpful. Leon guided me through all my doubts and hesitations without being commercial. The prices are great and the terms make you feel safe and secure as a byer... See more

Rated 5 out of 5 stars

Bought a watch through Wristler for the first time. I was a bit nervous about transferring so much money to a company I don't really know, but the reviews gave me enough confidence. Today I picked up... See more


Company details

  1. Watch shop
  2. Online marketplace

Written by the company

At Wristler, we believe buying or selling a luxury watch online should feel just as safe and effortless as any everyday purchase. We are an independent marketplace connecting watch enthusiasts with certified professional dealers across Europe. Every seller on Wristler is carefully vetted, ensuring authenticity, reliability, and the highest standards of service. Our mission is simple: to make luxury watches more accessible, transparent, and secure: without compromising on experience. From competitive pricing and secure payments to personal support throughout your journey, we’re here to make every transaction smooth and worry-free. Whether you're searching for your dream watch or offering one to a new owner, Wristler is built to give you complete peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(378)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great experience

First purchase with Wristler; great experience;very professional from the order to the delivery; everything went without a hitch.I recommand.Carry on the good work.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I truly recommend this website.

I truly recommend this website.

I have bought a Cartier Santos Galbée through it. A very nice piece.

The founders of this company were very responsive and reassured me during the whole process ( starting from the purchase till the delivery )

5 July 2024
Unprompted review
Rated 5 out of 5 stars

A truly special experience – Thank You, Leon!

I recently bought a Rolex with a flower dial from this company as a gift for my wife, and I have to say the experience was perfect from beginning to end. Leon took great care of me throughout the process — he was friendly, patiently, and genuinely passionate about what he does. It never felt like a transaction, but more like a shared moment of excitement for finding the right piece.

The watch itself is absolutely stunning. My wife was completely overjoyed when she received it.

Thank you, Leon, for helping me make this such a special and memorable gift. Highly recommended to anyone looking for something truly exceptional. I'm definitely getting my next watch from Leon at Wristler again :)

18 June 2025
Unprompted review
Rated 5 out of 5 stars

You Guys are really great

You Guys are really great. Leon has find me the perfect Watch. Not the easiest Watch to find, I noticed, I had to wait for Several weeks but it was worth every minute of that time. A brand New Watch for a unbelievable price, so happy I decided to choose for Wristler.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

The hands-on support was fantastic

I was in the market for a new watch and was hesitant on paying AD prices. I first stranded on Wristler’s main competitor (24 chrono), but did not find the discounts too good to skip an AD for the (albeit minimal) risk you’d take by buying online. Found Wristler through Google and noticed that the sellers I was eyeing on Chrono were also selling on this platform, but with a steeper discount. I decided to take the plunge and I’m happy that i did. Contact with Wristler was very great, money was secured in an escrow account and they waited on my positive feedback before releasing the money to the seller. My next watch will definitely be once again via Wristler. Positive side note, you are supporting an EU brand with this as well, which is the cherry on top.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Great buying experience.

From Day1, i have been well advised, professionally and transparently on the great Zenith Defy skyline skeleton what i was looking for. Very good communication and really responsive...
After ordering the watch , everything went smoothly and no issue at all !
I recommend the wristler platform and re-order there without doubt.

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service and watch knowledge at Wristler!

I had been looking for a Breitling Superocean for a while when I found Wristler. I started a chat with Leon, and the service was amazing! He had a clear and helpful answer to every question. It’s really impressive how much these guys know about watches.

Not long after, I was offered a brand-new watch at a very good price. I’m now wearing it with a big smile.

If you're looking for a nice watch at a fair price, but still want the service and attention you’d get from a luxury store, Wristler is the place to be. No need to search any further!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Great!

Bought my dream watch (a Rolex) through the guys at Wristler. Everything went super smoothly and I want to give a special thanks to Leon! Keep up the great work!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Would 100% buy again!

Both Timo & Leon have been a fantastic help in getting my first luxury watch. At first I was unsure about buying an expensive watch online, but by following their advice (and availing of the Escrow service), I was confident that I was getting what I was buying. If I ever am buying/selling another watch I will 100% definitely be using Wristler.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

First Rolex!

Bought my first Rolex through Wristler and had an amazing experience thanks to Leon. Living outside the EU can make these kinds of purchases a bit more complicated, but Leon guided me through the entire process with patience and professionalism. He kept in close contact with the seller and even arranged for a slight delay in payment, which was a huge help. Overall, the service was top-notch — highly recommended if you're looking for a smooth and secure transaction!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Extremely fast delivery and perfect watch!

Bought my first luxury watch and it didn't disappoint!

After I said to Timo from Wristler I really wanted a special watch as a "forever memory" he asked me about my passions etc. After he discovered my love for vintage cars and above all the trips to the Mille Miglia he suggested a Chopard Mille Miglia watch and damn he did deliver. And above all? The payment was done on Monday and within 24 hours the watch is on my wrist.

Thanks a million guys and hopefully we soon can find another dream watch for the collection.

8 April 2025
Unprompted review

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