Wristler Reviews 

378
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional platform and excellent service provided. Many highlight the helpful, friendly, and professional staff who show genuine passion for watches. The products are frequently described as exactly as described and in excellent condition, with a smooth user experience. Reviewers also appreciate the fast delivery and careful packaging of their purchases. However, some customers also noted occasional issues with the product itself, such as a watch not functioning as expected or having a strong smell upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their purchases and... See more

Service

Customers had positive experiences with service, often highlighting the team's responsiveness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, cooperation, and extensive... See more

User experience

Customers consistently note positive experiences with user experience, describing it as fantastic and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

People at Writsler are very helpful and cooperative to find the right watch against the right price. Very professional platform, good service, with lots of good offers. Payment to third money account... See more

Rated 5 out of 5 stars

5 star experience! First time outside the AD channel, I was sceptical for this kind of purchase. It quickly turned into a very pleasant journey. Great choice & easy to find even for an... See more

Rated 5 out of 5 stars

Professional, personal and very, very helpful. Leon guided me through all my doubts and hesitations without being commercial. The prices are great and the terms make you feel safe and secure as a byer... See more

Rated 5 out of 5 stars

Bought a watch through Wristler for the first time. I was a bit nervous about transferring so much money to a company I don't really know, but the reviews gave me enough confidence. Today I picked up... See more


Company details

  1. Watch shop
  2. Online marketplace

Written by the company

At Wristler, we believe buying or selling a luxury watch online should feel just as safe and effortless as any everyday purchase. We are an independent marketplace connecting watch enthusiasts with certified professional dealers across Europe. Every seller on Wristler is carefully vetted, ensuring authenticity, reliability, and the highest standards of service. Our mission is simple: to make luxury watches more accessible, transparent, and secure: without compromising on experience. From competitive pricing and secure payments to personal support throughout your journey, we’re here to make every transaction smooth and worry-free. Whether you're searching for your dream watch or offering one to a new owner, Wristler is built to give you complete peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(378)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

safe and secure watch purchase.

"I can highly recommend everyone to buy their watch from Wristler. The person I had the most contact with was Timo, and he maintained a top-level service consistently throughout the entire transaction. I've already started looking into buying another one through Wristler. I live in Sweden, and everything worked so incredibly well. Thanks, Timo!"

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Everything is perfect

Everything is perfect ! Good communication with the seller, possible to negociate a bit, the prices are lower than chrono24, fast shipping and the watch was in a perfect condition! I recommend !!

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellence service!

Great customer journey during all touchpoints buying my second Rolex. Special thanks to Timo (Wristler) and Leroy (LifeTime Watches) for the excellence service and advise!

28 December 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service and proactive attitude

The team from Wristler are doing a great job by understanding the customers needs and based on that advising and offering for suitable watches.
I was lucky to buy a beautiful Daytona and collected the watch at their office, it was a great experience.
If I can afford another watch it will be definitely purchased via Wristler. Thank you guys and keep up the great work!

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent partner

Excellent partner. Very (VERY) fast service and one of the most reliable in the industry. Highly recommended.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

JOB WELL DONE!!

I was very pleased with the service and knowledge provided by Wristler. Once they knew what I was looking for, they supported the search, negotiated on my behalf and even personally delivered the gift to my office so as to keep a surprise to the recipient. Very pleased and will definitely come back for my own watch

4 October 2023
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Good communication with the seller and a quick delivery. The price was quite high but that's what you have to pay for a great and genuine watch.

2 October 2023
Unprompted review
Rated 5 out of 5 stars

Rolex

I purchased a Rolex through Wristler in September. Very good assistance and service. Super professional and yet very familiar at the same time, very pleasant. Words were not just words; they were followed by actions. Everything was delivered neatly as agreed in Belgium. Everything went very smoothly, highly recommend working with this company!!!
Who knows, see you soon ;).

11 September 2023
Unprompted review
Rated 5 out of 5 stars

One happy client!

It was such a pleasure dealing with Timo & the rest of the team at Wristler! Their world-class service & a genuine love for watches made my watch-buying journey a whole lot easier. I can't recommend these guys enough!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Service with capitol S

After some very casual and informative contact online, we paid a visit to Wristler's office. We were invited very kindly and also face to face, the contact was very informal. It made us feel comfotable.
People took notice of our whishes and in no time we found together om Wristler the watch of our dreams. Within a week we were able to try the watch on the wrist and the deal was done to our great satisfaction. Thanks again guys. This will not be our last visit.

31 August 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I just bought a 2023 Rolex
GMT-Master II “Root Beer’’ and everything was amazing!
They are very good communicators.
The delivery was made in under 24 hours from Maastricht to Bucharest!

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Impeccable buying experience ...

Impeccable buying experience when I bought my current Breitling favorite.
The team patiently guided me through some initial payment obstacles however not caused by the platform itself. Delivery exactly on the agreed day clean and safe.
Great service and customer orientation, aside from the stunning watch I own now.

12 June 2023
Unprompted review

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