writersbranding.com Reviews 480

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, noting that they are attentive and provide excellent guidance. Many people appreciate the clear and consistent communication, finding the team to be responsive and supportive throughout their journey. The services provided are frequently described as outstanding, with consumers highlighting the company's commitment to fulfilling promises and delivering high-quality products. However, some customers also noted dissatisfaction regarding sales reports, mentioning a lack of updates on their book's performance. A few other people also felt that the process for getting their books listed for sale took too long, leading to delays for their readers.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, praising the dedicated and honest team for their hard work and... See more

Product

Customers consistently note positive experiences with the product. Reviewers praise the quality of the books... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Marketing

Users describe positive interactions with marketing. Customers appreciate the support mechanism and market... See more

Based on these reviews

Rated 5 out of 5 stars

Mr. Jerry Newman has been helpful with getting work done with my books, They are just fine, and he is willing to go one more walk with my next book, if he can put up with me, I appreciate having him a... See more

Company replied

Rated 5 out of 5 stars

Via much experience I came to value Writer's Branding very highly. My books are mostly on climate change consequences which is a tough topic to organize and sell. Its not such an attractive subject ab... See more

Company replied

Rated 5 out of 5 stars

Working with Writers' Branding has been wonderful! They have done everything they've said they would regarding promoting my book and supporting me in this journey. They have been top notch and alwa... See more

Company replied

Rated 5 out of 5 stars

Leo Roberts, the Senior Branding Consultant of Reading Glass Books’ kind and timely approach held my attention to engage. He brought me to an open door to venture forward onto pathways of incredible p... See more

Company replied


Company details

  1. Book Publisher

Written by the company

Writers’ Branding is a full-service self-publishing company that provides aspiring authors exclusive access to publicity and a pool of book evaluators and marketing creatives and bridges them to literary agencies and traditional publishing houses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You guys are great

17 April 2026
writersbranding.com logo

Reply from writersbranding.com

Thank you so much for your kind words and 5-star review!

We truly appreciate your support and are glad to hear you’re having a great experience with us. Our team is committed to continuing to deliver excellent service and helping bring your work to the best possible audience.

If you ever need anything, we’re always here to help.

Rated 4 out of 5 stars

The people are wonderful

The people are wonderful. The ROI so far is terrible

17 April 2026
writersbranding.com logo

Reply from writersbranding.com

Hi Jacqueline,

Thank you for taking the time to share your feedback and for your kind words about our team—it truly means a lot to us.

We’re sorry to hear that the ROI hasn’t met your expectations so far. Results in publishing can vary depending on factors such as market timing, distribution performance, and ongoing marketing efforts, and we understand how important measurable return is for every author.

We’d appreciate the opportunity to review your account and results more closely with you so we can better understand your experience and explore ways to improve performance moving forward.

Please feel free to reach out to us directly so we can assist you further.

Thank you again for your trust in WritersBranding.

Rated 5 out of 5 stars

Here For You

The representatives of the company are very helpful. They take interest in each person's situation. They desire to find a solution to any roadblocks there might be to moving forward. I would recommend this company to another person seeking to publish.

25 March 2026
writersbranding.com logo

Reply from writersbranding.com

Hi Bernice,

Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly glad to hear that our team was able to support you in a meaningful way and help navigate any challenges along your publishing journey.

At Writers Branding, we’re committed to understanding each author’s unique goals and providing the guidance needed to move forward with confidence. Your recommendation means a great deal to us.

We’re excited to continue supporting you and wish you all the best in your publishing success!

Rated 5 out of 5 stars

…I absolutely love working with Jasmine Smith and Emily Collins

I absolutely love working with the ladies from Writersbranding. They have been extremely helpful.

14 April 2026
writersbranding.com logo

Reply from writersbranding.com

Thank you so much, Dawn! We truly appreciate your kind words. It’s been an absolute pleasure working with you, and we’re so glad to hear that our team has been helpful throughout your journey. We look forward to continuing to support your success!

Rated 5 out of 5 stars

I'll Use Them Again!

Prompt service and response. Great work on ads and promos. They do what they promise at a fair price!

14 April 2026
writersbranding.com logo

Reply from writersbranding.com

Thank you so much, Rev. Curry Pikkaart, for your kind words and 5-star review!

We truly appreciate your trust in Writers Branding. Delivering prompt service and results-driven ads and promotions is exactly what we strive for, so it means a lot to hear that reflected in your experience.

Looking forward to supporting your continued success!

Rated 5 out of 5 stars
writersbranding.com logo

Reply from writersbranding.com

Hi Kathleen, thank you for your kind words! We’re glad you found our team easy to work with. Our goal is always to provide a smooth and professional experience, and we appreciate you taking the time to share your feedback.

Rated 4 out of 5 stars

honesty

You are not honest enough with your potential writers in your conversations with them.

10 April 2026
writersbranding.com logo

Reply from writersbranding.com

Hi Tim,

Thank you for taking the time to share your feedback—we genuinely appreciate it.

We’re sorry to hear that your experience left you feeling this way. Transparency is something we take seriously, especially when communicating with aspiring writers. Your comment highlights an area where we can improve, and we’ll be reviewing our communication processes to ensure expectations are clearly and honestly set from the start.

If you’re open to it, we’d value the opportunity to better understand your experience and make things right. Please feel free to reach out to us directly.

Thank you again for your feedback—it helps us grow and serve our community better.

Rated 5 out of 5 stars

You are professional

You are professional. My problem is money, or rather the lack thereof, the reason I'm looking for a traditional publisher. They pay to publish.

15 March 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Barry, thank you so much for your 5-star review — we truly appreciate your support and kind feedback.
We completely understand your concern regarding the financial side of publishing, and it’s a very important factor to consider when choosing the right path.

As a self-publishing company, our approach is centered on giving authors greater ownership, flexibility, and a more direct path to bringing their work to market, all while providing professional support throughout the process.

We sincerely value your feedback and are here to support you in whatever direction best aligns with your goals.

Rated 5 out of 5 stars

Very gifted people

Very gifted people. They know what they are doing! You couldn’t pick a better organization!

9 April 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Stanley, we’re truly honored by your kind words. Delivering expertise with confidence and clarity is central to how we operate, so it’s incredibly rewarding to know that our team’s skills and dedication made such a positive impression. Your recognition motivates us to keep raising the bar.

Rated 5 out of 5 stars

Superb excellent exemplary service you…

Superb excellent exemplary service you can expect every single time

9 April 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Hakeem, we sincerely appreciate your feedback. It’s especially meaningful to know that the consistency of our service stands out to you—delivering a reliable, high standard experience every time is exactly what we strive for. Thank you for your continued trust and support.

Rated 5 out of 5 stars

I like the feedback and turnaround time…

I like the feedback and turnaround time on communication

7 April 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Angela, thank you for highlighting this—we really value your feedback. Strong communication and timely turnaround are key parts of the experience we aim to deliver, as we know how important it is to keep things moving efficiently while still providing meaningful input.
It’s great to know this has made a positive impact on your experience. We’ll continue to stay focused on maintaining that level of responsiveness and clarity as we support you moving forward.

We appreciate you taking the time to share this with us.

Rated 4 out of 5 stars

once the personel knew of the problem

once the personel knew of the problem, it was solved fairly quickly, and my website was back online. But no one there informed me that my website was about to expire. So I was down and did not know it. No one could get on my website to see my books and videos.

7 April 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Ronald, thank you for your thoughtful feedback—we truly appreciate it. We’re glad our team was able to resolve the issue quickly and get your website back online.
That said, you’ve raised an important concern. Proactive communication, especially regarding upcoming expirations, is essential to avoid unexpected downtime like the one you experienced. We understand how critical your website is as a platform for showcasing your books and videos, and we recognize that this gap impacted your visibility during that time.

We do have a notification system in place for upcoming renewals; however, your experience shows us there’s room to make it more effective. We’re taking steps to refine our process to ensure notifications are consistently received and clearly communicated well in advance, so situations like this can be avoided moving forward.

If there’s anything further we can assist you with, we’d be more than happy to help. Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

They have kept their promises

They have kept their promises. They are courteous, professional, compassionate, and dedicated.

16 March 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Pam, thank you for taking the time to share this. Feedback like yours carries real weight because it reflects lived experience, not just outcomes. Knowing that our commitments have translated into trust—and that our team is seen as both professional and genuinely compassionate—affirms the standard we hold ourselves to every day.
We don’t take that lightly. Consistency in keeping promises, especially alongside empathy and respect, is what defines meaningful service for us. Your words reinforce that we’re on the right path, and they also challenge us to continue raising the bar.

We’re grateful for your confidence and will continue to earn it through the way we show up and deliver.

Rated 5 out of 5 stars

I highly recommend Writers Branding to…

I highly recommend Writers Branding to all my authors and friend. They are a great resource for publishing your book. They are a very reputable.company.

1 April 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Mel, your recommendation truly means a great deal to us. Knowing that you trust Writers Branding enough to share it with your authors and friends speaks volumes, and we don’t take that lightly. Our goal has always been to provide not just publishing support, but a thoughtful, professional experience that authors can rely on at every stage of their journey.
We’re grateful for your confidence in our work and proud to be part of bringing meaningful stories to life alongside authors like yours.

Rated 5 out of 5 stars

Very conscientious and service oriented…

Very conscientious and service oriented publisher! Excellent communications and staff is very helpful!

2 March 2026
writersbranding.com logo

Reply from writersbranding.com

Thank you so much for your wonderful review, Paul! We truly appreciate your kind words and are delighted to hear that you had such a positive experience with our team.

At Writers' Branding, we’re committed to providing conscientious, service-oriented support every step of the way. Your feedback inspires us to work even harder to ensure that more authors like you have a smooth, enjoyable, and successful publishing journey.

We’re grateful to be part of your journey—thank you again for your trust and support!

Rated 5 out of 5 stars

The young people who work at Writer's…

The young people who work at Writer's Branding do an excellent job. the books they have produced for me are beautifully done. I appreciate all the hard work that goes into it. Jasmine has been a great help to me. Thanks to all of the people who worked so hard to make my books so beautiful. I am grateful. It is a quality product.

26 March 2026
writersbranding.com logo

Reply from writersbranding.com

Hi Joyce,

Thank you so much for your kind and thoughtful words! We truly appreciate you taking the time to share your experience with Writer’s Branding. It means a lot to our team to know that you’re happy with the books we’ve created for you.

We’re especially glad to hear that Jasmine has been a great help—she’ll be delighted to hear your feedback! Your appreciation motivates all of us to continue delivering quality work and supporting amazing authors like you.

Thank you again for your trust and support—we’re grateful to be part of your journey! 💙

Rated 5 out of 5 stars

"Think of it as an Investment"

"Think of it as an Investment"
I recently had the pleasure of working with Writer's Branding Publishing team after they reached out to me to republish my book. From the initial invitation to the final product, the team maintained an impressive level of communication, keeping me updated by telephone, text, and email every step of the way. As we moved through various stages, including the publishing process, Pacific Book Review, an on-site interview, and securing a listing on the New York Times book review list, I was given the option to choose each additional investment ahead of time, if I chose to. There was steady progress from one investment to the next. I am pleased with the final product and I am grateful for the professionalism exhibited by the associates. If anyone is looking for a dedicated team to elevate your book, I highly recommend their services. I submitted three books for publication.

24 March 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Florence, thank you for sharing such a thoughtful and detailed reflection on your experience. We’re especially grateful for the way you’ve captured the spirit of the journey—not simply as a service, but as a series of intentional investments in your work and its potential.
It’s meaningful to know that the consistency of communication and transparency at each stage contributed to your confidence in the process. We place a strong emphasis on ensuring authors feel informed and in control of every decision, so your recognition of that approach truly resonates with our team.

Your mention of the progression—from initial outreach through publishing milestones and expanded visibility—speaks to the collaborative nature of what we aim to build with every author. We’re glad that the flexibility to choose each step aligned with your expectations and goals.

Most importantly, we’re honored that you entrusted us with not just one, but three of your books. That level of confidence is something we don’t take lightly. It’s been a privilege to be part of your publishing journey, and we look forward to seeing your continued growth and success as an author.

Rated 5 out of 5 stars

Everyone is nice

Everyone is nice. Everyone is patient. It was a great experience.

24 March 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Stephanie, thank you for your kind words—we’re grateful you took the time to share them. Knowing that your experience felt positive from start to finish speaks to the consistency our team strives to maintain in every interaction.
We place a strong emphasis on being present, attentive, and easy to work with, and it’s rewarding to know that this came across in a meaningful way. Experiences like yours are exactly what we aim to deliver.

We appreciate the opportunity to have worked with you and remain committed to continuing to support you every step of the way.

Rated 5 out of 5 stars

The staff are so professional

The staff are so professional, knowledgeable, have a genuine passion for what they do. The company is very service oriented, caters to those who enlist their services with enthusiasm. Wonderful company and recommend their services

11 March 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Yardly, thank you for such a thoughtful and generous feedback. It’s especially meaningful to know that our team’s professionalism and genuine passion came through in your experience—that’s something we work hard to cultivate every day, not just as a standard, but as part of our identity.
We believe that great service goes beyond delivery; it’s about understanding, care, and a shared sense of purpose with those we serve. Your words affirm that this approach is resonating in the way we intend.

We truly appreciate your recommendation and the trust it represents. It motivates us to continue raising the bar and serving with the same level of enthusiasm and commitment you’ve described.

Rated 4 out of 5 stars

I kept thinking this was a scam but its not.

I kept thinking this was a scam.. but apparently not. I am waiting to see the status of progress I actually start getting listed for sales of my books in a few more weeks.

3 February 2026
writersbranding.com logo

Reply from writersbranding.com

Hello Robert, thank you for sharing your feedback. We completely understand your reservations and appreciate your honesty—waiting for results can understandably feel uncertain.
We want to assure you that we are not a scam. Your service is actively being fulfilled by our team, and we take every step to ensure it is carried out professionally and transparently. As part of our process, post-fulfillment reports are provided for each completed service. If you haven’t received one yet, it may simply mean the service is still in progress. You are always welcome to reach out—either to your consultant or through our official communication channels—for a status update at any time.

We value your trust and patience, and we are committed to delivering results as promised while keeping you informed every step of the way.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look