Whitmore Reans Plumbers Merchants Reviews 306

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding products at the best available rates, and appreciate the prompt and efficient delivery service. Many consumers also praise the quality of the products received and the overall smooth ordering process. However, some people were dissatisfied with aspects of the delivery, noting instances where promised delivery calls were not made or orders were unexpectedly delayed. A few other people also felt that the return process could be improved, specifically regarding the customer's responsibility for return postage.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and prompt delivery,... See more

Price

Consumers consistently express satisfaction with the pricing, often finding items cheaper than elsewhere.... See more

Product

People report positive experiences with product, often highlighting the quality and functionality of items... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great service, often... See more

Order

Users describe positive interactions with order. Many customers praise the competitive pricing, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual nowadays, if you need anything, just Google it. So I did, and this company came out on top with the lowest price, free delivery, and PayPal's three payment options. The item has been nicely p... See more

Rated 5 out of 5 stars

I needed an in-line filter for by central heating system and was recommended to fit a magnaclean. I searched the internet and WRPM was the best price and this included free delivery. Ordered the i... See more

Rated 5 out of 5 stars

Shopping was straight forward. I bought a baxi 830 combi 2 with a thermostat and flue for the same price as the boiler on its own elsewhere. The compatible products were displayed when buying the... See more

Rated 5 out of 5 stars

Very knowledgeable (Santis) Cheaper than competitors Items well packaged 3-7days shipping stated - arrived in morning of day 3 by courier Would absolutely use again, very happy with the service... See more


Company details

  1. #16 of 53 best companies in Plumbers' merchant
  2. #29 of 116 best companies in Bathroom Supply Shop
  3. #22 of 57 best companies in Boiler supplier
  4. #8 of 12 best companies in Gas cylinders supplier

Written by the company

Whitmore Reans Plumbers Merchants are full-service plumbers merchants based in Wolverhampton, supplying boilers, bathroom suites, showers to the public and trade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

great price for a great product, with a great service

I needed an in-line filter for by central heating system and was recommended to fit a magnaclean.
I searched the internet and WRPM was the best price and this included free delivery.
Ordered the item, and it arrived bang n the 2 days s stated.
Filter is now fitted and working fine, but it is appreciated to be able to order an item you require, with no hidden extras or costs.
Great price and a great product, thanks

21 October 2025
Unprompted review
Rated 5 out of 5 stars

A top business to do business with and gave us the truth.

We needed a new Thermostat/timer as our old one was no longer able to be set because the rubber buttons were worn out and the screen breaking up. We had to find one that would pair to the receiver attached to the boiler and research on the internet after being told by an engineer servicing the boiler that we couldn't get one to do that and a rough quote to replace them both. However, I found wrpm-uk.com, Whitmore Reans plumbers merchants, and they listed a Total Home one which did come with both the timer and a receiver together but assured that it would pair with the original receiver and they were absolutely correct. I can now get my central heating set for the winter months plus I have a spare new receiver if that fails. Top business to do business with. Thank you.

25 September 2025
Rated 5 out of 5 stars

Boiler Purchase

Shopping was straight forward. I bought a baxi 830 combi 2 with a thermostat and flue for the same price as the boiler on its own elsewhere.

The compatible products were displayed when buying the boiler so this made it faster and easier to buy what was required along with the boiler.

Delivery was next day which i did not expect as it was quicker than the quoted time on the site.

10 September 2025
Rated 5 out of 5 stars

They were so helpful in providing me…

They were so helpful in providing me with the information I needed about my boiler - even to the point of requesting we actually had a phone call instead of email exchanges. Felt very comfortable the boiler from them.

31 July 2025
Rated 4 out of 5 stars

A Good Transaction

A top class boiler very competitively priced.

The delivery was not to my home address but to the Park Office of a Leisure Lodge Park. The Office is not manned until 10:00 am on any day which had the potential of causing problems with the original delivery schedule of 8 am to 5 pm. When I explained this to their customer services they said that they would contact the courier to ensure that delivery was not attempted until after 10am which is exactly what happened. Happy days!
This is top notch customer service but I don't feel I can leave a 5* review because I was promised two telephone calls to advise me of the delivery time for the day - but neither of these were made. So sad!

26 June 2025

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