Wide selection is great. The delivery service has greatly improved over the last few months. I don’t know if you have initiated express shipping in a new contract with Fed Express, but my wine seems t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the most important to me that WSJ Wine provides is hassle free delivery. My latest order had a hiccup. A new concierge in our buildings didn’t understand the system and refused to sign for del... See more
After several purchases at WSJ Wine, I can attest that we have had no problems with our orders from start to finish. We have received good value and customer service to date, and they offer a very wi... See more
After 4+ years I have only been disappointed one time with one bottle. Service has always been great and the staff have always been helpful when I travel for an extended time. One area for improvement... See more
Company details
Written by the company
WSJ Wine is your primary source for great wine. Just like the very best writing, great wines tell rich and compelling stories. Similarly rooted in craft and curiosity, wine can inspire fresh thinking and reveal new perspectives. Since 2008, we’ve been on a mission to unearth wines of authenticity and character and share them with fellow wine lovers. That’s why we travel the winemaking world, engaging with the families and visionaries who invest their lives and creativity in wine. Their stories and wine never fail to inspire us—and will always be worth sharing.
Contact info
20 Marshall Street Suite 102, 06854-2258, South Norwalk, United States
- 1-877-975-9463
- customerservice@wsjwine.com
- wsjwine.com
4.5
Excellent
11K reviews
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The selection of wine is outstanding
The selection of wine is outstanding. The prepared bundles make choosing much easier. The quality of the wine in the bundles is very eclectic.
11 May 2026
Good wine
Good wine. Good price. Delivered reasonably fast, that has not alway been the case with past shipments with fedex.
9 May 2026
This is one of the best wine clubs out…
This is one of the best wine clubs out there. Highly recommend.
7 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was charged for shipping on a…
I was charged for shipping on a promotional Oder that clearly stated free shipping
I’ve called customer service twice but all I am told is that someone will look into it
Even though the second person I spoke to agreed that I should not have been charged
I would like 19.99 refunded to my credit card
Can anyone do this?
10 May 2026
Reply from WSJ Wine
Hi Mary, thank you for reaching out.
We're sorry to hear that an incorrect shipping charge was added to your order. A refund has been processed as soon as the order status permitted us to do so. This was yesterday morning, May 11th, and should reflect on your original method of payment within 3-5 business days from that time. We hope this helps!
Thank you,
Customer Sevice
Great wines at a great price
9 May 2026
Easy to place order
Easy to place order. Great price. Quick delivery . I look forward to tasting the wine.
9 May 2026
I have been a customer here for many…
I have been a customer here for many years. The selection and prices are very good and, on those rare occasions when problems arise, the service agents are great.
9 May 2026
The wine arrived on time
The wine arrived on time, and the family members who drink white wine loved the selection.
9 May 2026
Not your responsibility
Not your responsibility, but delivery to requested address is problematic. It has to due with FedEx, but likely that you may have no recourse or influence.
Wines are always good!
8 May 2026
Curated wines have been consistently…
Curated wines have been consistently above average. Delivery is prompt.
8 May 2026
Great wines at great prices delivered…
Great wines at great prices delivered when you promised.
7 May 2026
Terrible customer service
Terrible customer service. Have not received my wine in over 6 months. Called and have written customer service several times and get same answer, your wine is on the way next month, and than there is no shipment. Go with another club or local wine shop!!!! Do not use WSJ wine club.
9 May 2026
Unprompted review
Reply from WSJ Wine
Rick Johnson,
We appreciate you sharing your experience. We are concerned to hear about the significant delay in receiving your wine and the repeated issues with communication. We would like to help but need additional information in order to locate your account. Please contact us by reply here, or by email to customerservice@wsjwine.com.
Thank you,
Customer Service
Thanks,
Customer Service
I just received the wine yesterday
I just received the wine yesterday. Tried the cabaret Sauvignon. It was good, but I like my cabs a little more on the dry side. It wasn’t bad at all though.
I’m happy overall with the convenience.
8 May 2026
Ordered and received a few bottles of…
Ordered and received a few bottles of great red wine at a great price and great early delivery.
7 May 2026
My orders almost always arrive in 5…
My orders almost always arrive in 5 business days so delivery service is great & delivery status notifications are plentiful.
Variety is limited though as I continue to see many of the same types / brands reappear frequently I've been a member for many years.
Overall, I enjoy the convenience and pricing but I do look elsewhere to supplement with different wines.
8 May 2026
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