1. Works when you don't need it. Doesn't work when you need it. 2. Packet loss imminent. 3. Overpromise and under-deliver quality of service. Latency shows 'improvement' but in-game and packet... See more
Company replied
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See what reviewers are saying
No improvement and they won't do refunds once you've activated payment. They want me to pay for a month, so that they will refund me for a year in error? Why not just refund me and keep $10? EDIT: T... See more
Company replied
app UI is garbage, no search function for games so you're stuck scrolling through every option until you find the one you want/ No ability to remove a game from the pre-populated library they auto cre... See more
Company replied
Trash and they wont cancel your billing when you want. I cancelled this months ago and they tried to charge me yet again today. Worthless and scammy. It does 0 improvement
Company replied
Company details
Information provided by various external sources
Save yourself from lost packets, high ping times, and unpredictable performance. Over 1,000 games supported.
Contact info
#201 - 1441 Ellis Street, V1Y2A3, Kelowna, Canada
- support@wtfast.com
- wtfast.com
2.4
Poor
1K reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
my experience with WTfast is excellent…
my experience with WTfast is excellent it has more game servers than any other vpn or gpn, the lag and packet losses were very rare throughout my session while playing pubg.
4 December 2020
Unprompted review
Reply from wtfast
Hello Sher,
We are glad that you enjoyed the service. Thanks for the feedback!
Happy gaming, 🎮
Carlos
Reply from wtfast
Hi Matthew,
We're glad to hear that you like WTFast and the service helps your ping a lot. Thanks for the feedback! 🎮
Regards,
April
love it this save me
2 December 2020
Unprompted review
Reply from wtfast
Hey Út,
We're glad to hear that you love our service. Thanks for the feedback! 😉
Happy gaming,
April
Improves my ping by 15-20% on about 80%…
Improves my ping by 15-20% on about 80% of my games...worth it to me when milliseconds are the difference between winning and losing!
29 November 2020
Unprompted review
Reply from wtfast
Hey there,
Glad to know that our GPN has improved your ping by 15-20% for most of your games! That's awesome! We appreciate the 5⭐!
Happy gaming!🎮
Denise
could be better
could be better, but did not help with my problems, support was friendly but did not solve the issue, now deciding to delete acc, did not have a pleasant experience would not recommend works for some but not for others, for me was a miss but for you might be a hit only time tells, but am not dealing with them anymore, edit: waited until now since at least a few months ago for account deletion, yet to hear a reply, downgraded to one star as result
28 November 2020
Unprompted review
Reply from wtfast
Hello Iuri,
Thank you for reaching out! I would like to investigate your experience for resolution. To look into the games you want to optimize, check your WTFast set up and provide you with my support to achieve the desired results. Please contact us at support@wtfast.com.
I hope to hear back from you soon! Again, thank you for taking the time to reach out.
Best Regards,
Carlos
Escape from Tarkov low ping
Escape from Tarkov , WTFast lowered my ping by 20%. low ping , very satisfied.
19 November 2020
Unprompted review
Reply from wtfast
Hey Uz,
Thank you for your valuable review. I am glad to hear that your ping is lowered by 20% with WTFast! And to hear that you are satisfied!
Enjoy your game! 🎮
Emanuel
Ping with more than 50% improvemen
Reduced my League of Legends ping from 200+ms to 70-80ms. More than 50% improvement, pretty good.
19 November 2020
Unprompted review
Reply from wtfast
Hey Adrian,
We're glad that our service reduced your League of Legends ping from 200 to 70-80ms. Thanks for the feedback! 😉
Happy gaming,
April
ABOUT THIS APP
Better than others i had used before, although prefer you should create a lifetime combo so that players would pay and loyal with you
17 November 2020
Unprompted review
Reply from wtfast
Hello There,
We are glad that you enjoyed the service. Thanks for the feedback!
Happy gaming, 🎮
Carlos
awesome product but .....
awesome product but honestly, a tad too expensive tho.... already recommended it on few streams today but said exactly the same thing... wish it was a bit more affordable as I genuinely need to use it just few times a year or even less... would be awesome if you could buy a permanent license for a reasonable fee... that aside - performs exactly as advertised and does a great job in reducing ping and packet loss...
12 November 2020
Unprompted review
Reply from wtfast
Hey Mirza,
We are glad that you enjoyed the service. Thanks for the feedback!
Happy gaming, 🎮
Carlos
It's increasing lag
It's doing the exact opposite of what it's supposed to. It's connecting me to servers half way around the world and making the ping much higher. I'm manually choosing the nearest server but ingame it's connecting me to far away servers. It's a scam and makes gameplay experience much worse
12 November 2020
Unprompted review
Reply from wtfast
Hi Waseem!😥
I am certainly sorry to hear your experience with our GPN has been negative as you do not see improvement in your ping. We value your business and would love to help you out. Please send me an e-mail at support@wtfast.com and it will be my pleasure to help you with your ping. ⚡
Thanks for the feedback.
Hoping to hear from you!
Take care,
Graciela
First time user
Helped keep my game connected despite my fluctuations in my isp.
10 November 2020
Unprompted review
Reply from wtfast
Hey Victor,
We are glad that you enjoyed the service. Thanks for the feedback!
Happy gaming, 🎮
Carlos
Very Good
Hi, I decided to place an order and it went very smoothly. Support system is very good!
The connection speeds now are way better. I use to get over 100ms in cs:go with this program I get under 50ms now. Love it Thank you!
8 November 2020
Unprompted review
Reply from wtfast
Hey Billy!
You are most welcome! I am so happy to hear you feel satisfied with our system and that WTFast lowered your ping from 100ms to 50ms.
We also love it!❤🕹🎮
Thank you!
Emanuel
Swapping from Noping
I swapped from noping, which at the time i thought was quite good. However unlike wtfast there are no fluctuations in service quality that i've experienced yet.
Have recommended to some of my gamer friends!
5 November 2020
Unprompted review
Reply from wtfast
Dear Brendan!
Great to know the swap has turned out to a great gaming experience to you! But also, awesome you have recommended to some of your gamer friends. You are awesome! Five stars to you too!
Cheers ✨🥂
Graciela
Pleasantly surprised with the reduction…
Pleasantly surprised with the reduction in MS/latency.
3 November 2020
Unprompted review
Reply from wtfast
Hey there, Joshua!
Glad we're able to help in reducing your game's latency! Thanks for the awesome feedback!
Happy gaming!🎮
April
Disconnections gone
Disconnections gone. I was disconnecting rather frequently from the game I was playing and looked up fixes online. Luckily, someone pointed to WTFast as a solution, and it worked.
2 November 2020
Unprompted review
Reply from wtfast
That's awesome, Aaron! Glad our GPN helped with your disconnection issue!
Happy gaming!🎮
Denise
Awesome software way better then other…
Awesome software way better then other providers such as Noping. A must-have for Network Gaming
31 October 2020
Unprompted review
Reply from wtfast
Hey Tim,
We are glad that you enjoyed the service. Thanks for the feedback!
Happy gaming, 🎮
Carlos
Play WOT Asia My ping down make data fast
I'm always play WOT Asia ping 150ms - 200ms.
Right now after using this WTFast my ping 100ms or below. Thanks WTFast and nice job. :)
31 October 2020
Unprompted review
Reply from wtfast
Hey Hanzalah!
I am so excited to hear that your ping reduced from 150ms - 200ms to 100ms or below with WTFast. 🎮🎉
Thank you for leaving us your valuable review! 👏
Best Regards,
Emanuel
Its good program that help me alot with…
Its good program that help me alot with lag, easy for understand how to use
31 October 2020
Unprompted review
Reply from wtfast
Hello Luch,
Thanks for the kind words! I am glad you enjoy using our service. :)
Enjoy your gaming!
Carlos
Reply from wtfast
Hey Joseph,
We are glad that you enjoyed the service. Thanks for the feedback!
Happy gaming, 🎮
April
Very good VPN
28 October 2020
Unprompted review
Reply from wtfast
Hey there!
Thanks for your positive feedback and for the five stars! We are glad our GPN had been good to you!
Happy Gaming 😎
-Graciela
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