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Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness, noting significant improvements in their pets' mobility and overall well-being. The quality of the product is frequently highlighted, and the customer service is described as excellent, with staff members being helpful, friendly, and responsive. However, some people were dissatisfied with their orders, mentioning issues such as receiving incorrect products, unexpected charges, or difficulties with cancellations and returns, even when products had not yet shipped.

What people talk about most

Product

People report positive experiences with product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers report significant improvements in their... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting it as top-notch,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism. Many... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started useing Wuffes for my 11 year old 100lb pit bull who had a torn acl and arthritis in his legs. We were giving him daily pain meds, fish oil and glucosamine to try to keep him comfortable,... See more

Company replied

Rated 5 out of 5 stars

Our 8-year old rough collie started taking Wuffes Advanced Hip and Joint Support two months ago….since then, we have seen a vast improvement in his mobility….he’s able to go up and down the stairs wit... See more

Company replied

Rated 5 out of 5 stars

Rylie is 12 yrs old, extremely picky and because of that has not been taking joint care supplements. Started having issues getting up and basically walking around. Purchased the Wuffes Advanced Join... See more

Company replied

Rated 5 out of 5 stars

Able to communicate via text when a problem was encountered. Advice given made it possible to fix it quickly. My 12 year old mixed breed started limping in January. Started Wuffes and within 5 days he... See more

Company replied


Company details

  1. Pet Care Store

Written by the company

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I’m on the second container of wuffes

I’m on the second container of wuffes. My dog may be more alert but I think it’s too soon to tell. I have hopes that it will work

13 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Sherri 💚

Thank you for sharing this and for giving Wuffes a try. It’s completely understandable to feel that way early on every pup responds at their own pace. Many pet parents notice gradual improvements over time, and staying consistent is key.

We’re hopeful right along with you and cheering for your pup 💕 If you ever have questions or need support along the way, we’re always here.

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

I had the pleasure of speaking with a…

I had the pleasure of speaking with a very tenacious and friendly woman who I believes name is Nancy. She and I spent half a day working out the best plan for me and my five rescues. Could meet more pleased with her accommodating me and her friendliness. She deserves a raise

27 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Kate 💚

Thank you so much for taking the time to share this wonderful feedback. We’re thrilled to hear about your experience and truly appreciate your kind words about Nancy. She’s incredibly dedicated, and it means a lot to know she took the time to find the best plan for you and your five rescues 🐶🐾

We’ll be sure to pass this along to her she’ll be so touched! Thank you again for trusting Wuffes and for all you do for your pups.

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

Thank you for a great product!

Wuffes has really helped my dog Molly. Just after 2 months of use. I hope it helps other dogs. And your customer service chat is fantastic, thank you Dani! You really help me a lot today.

26 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Nancy 💚

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Molly is doing better after two months, and it truly means a lot that you’d recommend Wuffes to help other dogs too 🐶🐾

We’ll be sure to pass your kind words along to Dani she’ll be so happy to know she was able to help you. We’re always here for you and Molly if you need anything at all 💕

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

Great communication and very friendly.

26 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Kaden 💚

Thank you so much for taking the time to share this! We’re really glad you had a positive experience and felt supported by our team. Friendly, clear communication is always our goal 😊

If you ever need anything else, we’re just a message away!

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

It worked on my 3 1/2 labradoodle

5 February 2025
Unprompted review
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Reply from Wuffes

Thank you so much for sharing, Nancy! 💚 We’re thrilled to hear it worked well for your 3½-year-old Labradoodle. Stories like yours truly mean a lot to us and to other pet parents considering extra support for their pups 🐶✨

Naida at Wuffes Customer Service

Rated 5 out of 5 stars

Good product with excellent customer service

This product contains the key ingredients that make a good joint Supplement. This company has phenomenal customer service..

24 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your thoughtful review, Holly! 💚 We’re glad to hear you’re confident in the ingredients and had a great experience with our customer service. Supporting pets with quality products and reliable care is always our priority, and your feedback truly means a lot to us 🐶✨

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

Wuffes really did help make a…

Wuffes really did help make a difference for our elderly dog. And when he finally passed away I contacted them to return the unopened container they were shockingly fast to process it and told us to not to worry about returning it. We'll be donating it to one of our favorite rescue organizations.

20 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this 💚 We’re truly sorry for the loss of your sweet boy. It means a lot to hear that Wuffes was able to make a difference for him, and we’re glad our team could support you during such a difficult time. Donating to a rescue is a beautiful way to honor him 🐾

Veronica at Wuffes 💚

Rated 5 out of 5 stars

Great Product AND Great Customer Service!

Noe has been such a helpful, kind and considerate contact within your company! So glad he is my contact person! He truly does an awesome job!

Also, as a retired veterinarian, I would like to say that I am Very Impressed, and Very Grateful, for how much the "Advanced Hip and Joint" supplement has helped my 9 year old pup! With it, she can still easily climb stairs, get into and out of the car easily, etc. Without it, you could see she was having difficulty doing those things, and her sweet face would show how uncomfortable she was. She's now able to be as mobile as she had been for the first 7 years of her life.
Thank you, Wuffes, for such a truly helpful product!
Stephanie L. Smedes, DVM

23 January 2026
Unprompted review
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Reply from Wuffes

Thank you so much for this incredible message, Dr. Smedes 💚 We’re truly honored by your kind words—both about Noe and about your experience with our Advanced Hip & Joint supplement. We’ll be sure to share your praise with Noe; he’ll be so grateful to hear it 🐾

Knowing your pup is staying active and comfortable means everything to us, especially coming from someone with your background. Thank you for trusting Wuffes and for taking the time to share such thoughtful feedback.

Veronica at Wuffes 💚

Rated 5 out of 5 stars

They are very helpful and the product…

They are very helpful and the product is amazing. Thank you!

22 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your kind words! We’re truly happy to hear you found our team helpful and that you’re enjoying the product. Your support means a lot to us and to your pup 🐶💚

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

Amazing customer servce

I reached out and got a same day response. They were so friendly and went above and beyond my expectations with resolve.

18 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this! 💚 We’re thrilled to hear you received such a quick response and that our team was able to go above and beyond for you. Your kind words truly mean a lot to us 🐾

Veronica at Wuffes 💚

Rated 5 out of 5 stars

Consistent

I love the consistency and predictability of the product, always on time and always exactly the same, and this stuff really works I can tell if the pups haven't had it in a few days as they move a bit slower but that only happens in worst case situations

21 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this! 💚 We’re thrilled to hear you love the consistency and reliability—and that you can truly see the difference it makes for your pups. Knowing it’s something you can count on means everything to us 🐾

Veronica at Wuffes 💚

Rated 5 out of 5 stars

The joint supplement is great

The joint supplement is great. My German shepherd had hip dysplasia and the vet wanted to put her on pain meds for the rest of her life. She was drugged up and lay around mostly. I tried Wuffles and took her off meds. Within 2 months she was playing and moving around without pain. She lived a good life for several years with no pain meds.

21 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this incredible story 💚 It truly means the world to us to hear how much of a difference Wuffes made for your German Shepherd. Seeing pups get back to enjoying life, playing, and being themselves again is exactly why we do what we do 🐾

We’re so grateful you trusted us and took the time to share your experience with others.

Veronica at Wuffes 💚

Rated 5 out of 5 stars

Best customer service

Best customer service I’ve web experienced

21 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for this! 💚 We’re honored to hear you had the best customer service experience. Your kind words truly mean a lot to our whole team 🐾

Veronica at Wuffes 💚

Rated 5 out of 5 stars

Lover the product

Lover the product. Seen a difference in my 7yr old 110lb Lab Cooper. Works wonders!

21 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

We love hearing this! 💚 So happy to know you’ve seen such a great difference in Cooper—especially at his size! Thank you for sharing your experience with us 🐾

Veronica at Wuffes 💚

Rated 5 out of 5 stars

Great and caring company

They were so understanding when I canceled my subscription because we lost of furbaby.

2 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you for sharing this 💚 We’re so sorry for the loss of your fur baby. It truly means a lot to hear that our team was able to support you during such a difficult time. Sending you comfort and love 🐾

Veronica at Wuffes 💚

Rated 5 out of 5 stars

My 13 yo has numerous issues of course

My 13 yo has numerous issues of course, but when she doesnt get her Wuffs, she doesn't feel like playing with the younger pups. When she DOES get them, she's unstoppable!!!!!

21 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

We love hearing this! 💚 It’s amazing how much of a difference she feels when she’s getting her Wuffes—unstoppable is our favorite kind of update! Thank you so much for sharing her story 🐾

Veronica at Wuffes 💚

Rated 5 out of 5 stars

Amazing Team at Wuffes

The team at Wuffes is easy to work with and respond to issues quickly and efficiently. We used the product previously with a dog who has since passed over the Rainbow Bridge but have a new fur baby experiencing some joint stiffness. We can’t wait to see the amazing transformation we’re certain will take place for him as well.

19 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Tammy,

Thank you so much for taking the time to share such a heartfelt review. We’re truly honored to have supported your previous pup, and we’re very sorry for your loss. 🌈🐾

We’re excited for your new fur baby and grateful you chose Wuffes again to support his joint health. It means so much to us that you trust our team and products, and we’re hopeful you’ll see great progress with continued use.

If you ever have questions or need anything at all along the way, please don’t hesitate to reach out we’re always happy to help.

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

Tricia went way above the call of duty…

Tricia went way above the call of duty and was compassionate and helpful beyond my expectations.
Thank you again Tricia

20 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Michael,

Thank you so much for sharing your experience. We truly appreciate you taking the time to recognize Tricia’s compassion and dedication. Going above and beyond for our customers and their pets is exactly what we strive for, and your words mean a great deal to our entire team.

We’ll be sure to pass along your kind message to Tricia. If there’s ever anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help.

Naida at Wuffes Customer Service.

Rated 5 out of 5 stars

My dog is 11 1/2 years old and people always tell me that she seems like a puppy. This has to be attributed to this supplement. She looks forward to taking it every morning.!

This supplement has done wonders for my 11 1/2 year old dog! Everyone that sees her comments that she acts like a puppy. The way she runs around playing with her toys! I give it to her every morning. It has become a treat for her!

20 January 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Hi Tammy,

Thank you so much for sharing this beautiful review. It truly makes our day to hear that your 11½-year-old pup is feeling so youthful and playful that’s exactly what we hope for 💛🐾

Knowing she looks forward to her supplement every morning and treats it like a reward is just wonderful. We’re so grateful you trusted Wuffes to support her and that others can see how happy and energetic she is.

Thank you again for being part of the Wuffes family. Please give your sweet girl some extra love from all of us!

Naida at Wuffes Customer Service.

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