Interesting toy, in place yesterday, no interest yet, but that's usual! I have modern Hagen Vision cage, so doesn't screw in as tight as would like to narrower bars- odd extra piece of plastic on f... See more
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See what reviewers are saying
I came across this website and I’m glad I did because it has an amazing selection of treats / chews/ toys for my crazy beagle. I accidentally paid on my work card and emailed the customer service team... See more
Great service, easy to negotiate website, super fast well packaged delivery. Pet's play toy store you were amazing and I have already recommended you to all my dog mummy friends. It's just a shame tha... See more
I ordered two soft toys which arrived quickly but wasn’t what I thought I had ordered,I checked my order and wasn’t sure if I had made an error,I sent an email just to check,got a very quick response... See more
Company details
- #112 of 263 best companies in Pet shop
Written by the company
If your dog had a favourite shop, we'd be it! We're packed full of toys, tasty treats, fashion and pampering, all for that huge, tail-wagging smile. We're a small, family business with huge ambition of becoming the best and biggest toy shop with loads of cool goodies and accessories for dogs. We don't sell food, just tonnes of leading brand dog toys and goodies.
Contact info
Ashton Old Baths, OL67FW, Ashton-under-Lyne, United Kingdom
- hello@wuffies.co.uk
- wuffies.co.uk
The Furminator
The product - The Furminator (!) - was delivered very promptly and works a treat. And it was discounted, so good value too.
27 August 2024
Great customer service
I came across this website and I’m glad I did because it has an amazing selection of treats / chews/ toys for my crazy beagle. I accidentally paid on my work card and emailed the customer service team and had a response nearly instantly to cancel my order. I was able to put the payment through on the right card which saved me an embarrassing conversation at work! Kim was lovely and helpful. Delivery was quick and my dog loved everything. I will absolutely be placing orders here again! Thank you.
8 August 2024
Unprompted review
Quick postage and quality products
18 August 2024
Great treats
These teats are really good and Milo my dachshund loves the. They are reasonably priced and very quick delivery. Would certainly recommend Wuffies to anyone..
6 August 2024
Excellent product and great quality
23 July 2024
Fast efficient friendly and efficient…
Fast efficient friendly and efficient service. Great price
24 June 2024
There was a problem with some of the…
There was a problem with some of the items I received.I emailed customer services, replacement items were sent+ a refund given.Excellent customer service,very impressed.I will definitely order again.
17 June 2024
My bag is well made and looks good
5 June 2024
I was disappointed that they did not…
I was disappointed that they did not respond to my question on their 'Contact Us' page regarding my order which ended up going to the wrong address. Disappointing. I did get the item as it was forwaded onto me by the person it was sent to by mistake but I probably wouldn't purchase from them again.
13 May 2024
Reply from Wuffies
Hi Lorraine!
Thanks so much for taking the time out to leave us a lovely review and thanks for choosing Wuffies! :)
Dog not happy
Never received my item after several weeks. I emailed the customer service team and they never replied to me. PayPal refunded me in the end, shocking service from Wuffies!!
18 April 2024
Reply from Wuffies
Hi there!
Thanks for leaving us a review and so so sorry about the experience you've had. It's definitely not representative of Wuffies and what we're about.
With 1000's of customers, we have never let anyone down, so please accept our sincere apologies.
On checking your email, we have found your order, however, we cannot find any email from yourself, unfortunately. Please resend to help@wuffies.co.uk so we can investigate as to why we never received it, so this experience is never repeated.
We are always more than happy to refund orders immediately and also to help our customers in every way we can. It should be a super-fun, enjoyable experience at Wuffies, not completely the opposite.
Again, so sorry for the experience. We do massively appreciate the feedback so we can understand what has happened.
Thanks again for alerting us to this.
Jonny
Managing Director
Great product great service
2 April 2024
My dogs won't play with the balls as…
My dogs won't play with the balls as they are too heavy. There was no weight on the description so I took a chance and it was a mistake snd I wasted the money
14 March 2024
Taste
I have tried numerous dog chews trying to get my dogs to improve their health. Wuffies is the only one they will eat. All the others they smell and walk away. The first jar I got, the lid wasn't on all the way and my makamute husky ate the few that were left! I will continue to use this product!! And tell my friends!
14 March 2024
Unprompted review
Quick arrival of goods well packaged. Prompt Service
Brilliant arrived so fast. We'll packaged. Would use seller again.
7 March 2024
Great service
Great service, very quick and well packaged product. Thank you so much.
26 February 2024
Great product, longer delivery time than advised
Really good product, received well packaged and as described, but delivery took longer than advised and no response to email sent querying this, otherwise would have given 5 stars.
29 February 2024
Reply from Wuffies
Hi Karen!
Thanks so much for leaving us your review, and so sorry you never heard back from our team.
We're introducing our new live chat function next week which will help massively and will prevent any situations like this.
Thanks again for sending us your feedback, we really appreciate it.
Thanks,
Lynsey :)
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