My 5 year old daughter absolutely loves her weekly Wukong lessons, she's made so much progress and has already had her first cognia certificate within 1 year. It's also great for a long time learner l... See more
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Such caring, kind, motivating and patient teachers, making Mandarin learning so fun and exciting for our little ones! Love the music, games, stories and cartoons! Easy to use app, easy to review and p... See more
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SO far we have really enjoyed the experience with the WuKong app. We are just at lesson 3 and tomorrow lesson 4. We were hoping the teacher would challenge our child more but she continues to reach ou... See more
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We’ve been with WuKong for over a year for English ELA, and my child’s writing and reading skills have improved so much. The teacher is really supportive, always offering personalized help when needed... See more
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Company details
Written by the company
Headquartered in Silicon Valley, WuKong Education is the premier online education provider for students 3- to 18-years old. Since 2016, WuKong Education has been the first choice for families who want to provide their children with language and mathematics skills for future success in the 21st century. With more than 4,500 teachers around the globe and a dedicated curriculum team developing original courses for the platform, WuKong Education brings the best of online live classes and self-paced learning together in a single, interactive, engaging platform that is available anytime, anywhere. WuKong Education is dedicated to igniting children's passion for lifelong learning. WuKong Education teachers, high-quality courses, and concierge-level service make WuKong Education the right choice for more than 300,000 families in 118 countries and regions. WuKong Education: Unleash your inner genius.
Contact info
340 E Middlefield Rd, Mountain View, CA, 94043, Mountain View, United States
- (628) 358-9588
- branding@wukongsch.com
- wukongsch.com
4.4
Excellent
1k reviews
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Love the classes and teachers...but
My son is taking Chinese lessons 2 times a week and has completed 3 classes so far (including 1 trial class) The classes run for 30 minutes and the teachers have been great. They are super friendly, engaging and patient. The class structure and Wukong App is very interactive with built in games as well as interactive homework that are fun to do. My son have been eager to do the homework right after class each time. He's also on the shy side and the teachers used different methods to help him relax and break the ice.
Areas of improvement would be the sales and onboarding processes. Prior to us deciding to move forward with purchasing a package, we were constantly called around the clock putting a bit of sales pressure which made me very uncomfortable and extra sceptical. All the different package tiers, bonus credits based on package and the ability to share and earn more credits made trying to understand what I am buying confusing causing more hesitation. In addition, there were 2 separate sales agents contacting me, one for math and one for Chinese with their own pricing packages which became too much and overwhelming. I would suggest one point of contact and simplification of combo packages and pricing. Like a salad bar where I can build my child's learning programs and I'd get a customised combo promotion price. The pricing itself was shockingly expensive because they require high up front payments for the full package if you want the best valued packages. With the current cost of living crisis and now petrol prices going up, it is hard to pay $2k+ upfront, but it is also hard to buy in on the smaller tier packages since the cost per class is extremely high so there was just no point to the cheaper packages either especially when my goal was for my son to take the classes long term. These were all the reasons why we hesitated until finally there was a promotion for 13 Chinese class credits (13 classes) and 4 maths credits (2 classes) for $289 AUD. Now I have to decide on a renewal package that offers a lower cost per class if I lock in within the next 2-3 weeks but this will be $1600+ for the package with a fair cost per class which gives us enough credits to carry us for the rest of the year, possibly into early next year. Just high upfront cost again that is weighing heavy to whether we proceed or not. Wukong must understand that this is not the only activity parents are playing for. Most families have their kids in sports, swimming and music all of which are generally pay as you go or a term by term basis. I strongly recommend the ability to pay as you go. It will make it easier for people to sign up for the programs. Not a lot of people have this kind of disposable income and it is hard to budget for. I did ask if tuition prices are stable for future renewals but it seems like the prices fluctuate and this also became another sales tactic used to get you to lock in on a bigger renewal package since there is "a risk" of prices going up. I really don't like this kind of sales tactic. Any traditional school you attend always have a standard and stable tuition pricing structure. I understand that Wukong probably wants to collect as much as possible upfront but this also goes against premium customer experience they aim to provide. Having both pay as you go and stable pricing would provide financial planning and stability for families without the pressure and worry of potentially putting ourselves in financial hardship, especially when Wukong touts their refund process anyways. The current pricing practice is very off putting and takes away from the premium customer experience. It also feels like its a scam even if its not one.
As for onboarding, everyone is super nice and I was contacted immediately via WeChat. It was a bit confusing at the beginning and I didn't realise there were coordinators vs the actual teachers. There are multiple chat groups created and it was confusing at first. If there is a way to streamline even more then that would be amazing. The Chinese class team is super nice and responsive and I'm happy with their service so far. Scheduling the math classes soon. We did a trial math class and was a bit surprised that the class sizes can go up to 12 or more kids. Luckily the trial class only had 6 kids and I think that is the perfect size.
My child also does not have much computer typing experience. It would be great if there is an orientation online activities for students to use to help them familiarise with WuKong's platform and also give them some keyboard skills. This would be an amazing bonus. :)
12 March 2026
Reply from WuKong Education
Dear Customer,
Thank you for your thoughtful and detailed feedback. We’re truly glad to hear your son is enjoying his lessons and growing in confidence—especially with the support and encouragement from our teachers. It means a lot to us that he feels engaged and eager to learn after each class.
We also sincerely appreciate you sharing your concerns regarding the sales process, pricing structure, and onboarding experience. Your feedback has been carefully noted and shared with our team, as we continuously work to improve clarity, flexibility, and overall customer experience. We understand how important transparency and manageable planning are for families, and your suggestions are valuable in guiding these improvements.
Thank you again for your trust and for giving WuKong the opportunity to support your child’s learning journey.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Y W,
Thank you for your kind feedback. We’re truly glad to hear that your child enjoys the lessons and is benefiting from the learning experience.
It means a lot to us to be part of your child’s growth and to have your trust along the way. We will continue to support and encourage every step of their learning journey.
Best regards,
WuKong Customer Support Team
悟空中文学校🙏❤️🥰🤩✔️
11 March 2026
Reply from WuKong Education
尊敬的家长：
感谢您分享这份暖心的支持与鼓励！很高兴 WuKong 中文为您和孩子带来了愉快的学习体验。帮助孩子在学习中文的过程中建立自信、收获快乐，一直是我们努力的方向。
您的鼓励对老师和团队来说意义重大，激励我们持续提供更优质、更有温度的学习体验。
此致，
悟空客服团队
My suggestions for improvement are: 1. Ensure Consistent Information: It is crucial that all staff members, from the initial consultant to the homeroom teacher, provide the same accurate information
While I appreciate the enthusiasm and positive attitude of both the consultant and the homeroom teacher, I encountered significant confusion regarding course selection.
The main issue was inconsistent information. I was told by the consultant that I could enroll in AC8, but was later informed by the homeroom teacher that this was not possible for my child's level. This was frustrating.
Additionally, when discussing class changes and comparing the curriculum with others, the explanations felt unclear and confusing.
2 March 2026
Reply from WuKong Education
Dear Customer,
Thank you for sharing your detailed feedback with us. We’re sorry to hear that the information you received regarding course placement caused confusion. Your experience has been shared with our relevant teams so we can review our communication process and work toward providing clearer and more consistent guidance.
Feedback like yours helps us continue improving and better supporting families throughout their learning journey with WuKong. Thank you again for taking the time to share your thoughts.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Customer,
Thank you for your kind words and for taking the time to share your experience with WuKong. We’re delighted to hear that you had a positive experience with both our customer support team and our talented teachers.
Your encouragement means a lot to us and motivates our team to continue providing a warm and high-quality learning experience.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Customer,
Thank you for your positive feedback! We’re delighted to hear that you appreciate the well-structured design of our classes. It’s wonderful to know that our efforts are making a positive impact on your child’s learning experience.
Your support truly encourages us to keep improving.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear dmillssillik,
Thank you for your kind feedback! We’re delighted to hear that you’ve had a positive experience with our teachers and that our support team has been easy to reach when you need assistance.
Your encouragement means a lot to us and motivates our team to keep providing thoughtful teaching and reliable support.
Best regards,
WuKong Customer Support Team
I found an excellent Chinese teacher…
I found an excellent Chinese teacher for my son who has a strong passion for teaching the Chinese language. The syllabus is based on China’s curriculum, which may differ from that of other countries.
15 December 2025
Reply from WuKong Education
Dear Yenbyee,
Thank you for sharing your experience with us. We’re delighted to hear that your son has connected with a passionate and dedicated teacher at WuKong. Our curriculum is thoughtfully designed with reference to established academic standards, while also supporting students from diverse educational backgrounds.
We truly appreciate your recognition and are grateful for your trust in us.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Customer,
Thank you for your positive feedback! We’re delighted to know that you think highly of our program. Your support encourages us to continue refining our curriculum and delivering meaningful learning experiences for every family at WuKong.
We truly appreciate your trust in us.
Best regards,
WuKong Customer Support Team
服务很好 老师教课语言清晰
9 February 2026
Reply from WuKong Education
尊敬的家长：
谢谢您的鼓励！很高兴您喜欢我们的课程，也感谢您对老师授课方式的认可！
您的鼓励是我们不断提升教学质量与服务水平的重要动力。
此致，
悟空客服团队
A Great Start for My Son
This was my son's first session & there was a substitute teacher. Overall, it was a positive experience & I was satisfied. If I were to give 4 star rating, it would simply be because my son has not yet had a class with the main teacher. What stood out most was that he did not feel the time passing at all 90min class was engaging & not boring for him. Thanks!
10 February 2026
Reply from WuKong Education
Dear Behnaz,
Thank you for sharing your thoughtful feedback. We’re glad to hear that your son had a positive first experience with WuKong, even with a substitute teacher. It’s especially encouraging to know that he found the 90-minute session engaging and enjoyable.
We look forward to providing him with a consistently enriching learning experience in his upcoming classes.
Best regards,
WuKong Customer Support Team
Great teachers
Great teachers! The teachers are very nice and patient. We live in the US, so it's hard to practice his Chinese on a day to day basis. My son mainly speaks English outside of Chinese class. His teachers have been very patient and always make an effort to explain things in different ways to help him understand.
8 February 2026
Reply from WuKong Education
Dear Eva Lin,
Thank you for your kind words and for sharing your experience with us. We’re delighted to hear that our teachers’ patience and dedication have helped your son feel supported in his Chinese learning, especially in an English-speaking environment.
We truly appreciate your trust in WuKong and look forward to continuing to support his progress.
Best regards,
WuKong Customer Support Team
Overall experience is wonderful
Overall experience is wonderful, follow up and follow thru.
1 point not very sure is about the credit card fees charges 3% mention will get credit back....not sure how to redeem.
31 January 2026
Reply from WuKong Education
Dear Bosco Mom,
Thank you for sharing your overall positive experience with WuKong. We’re glad to hear that our follow-up and support have been helpful throughout your learning journey. We also appreciate you pointing out the question regarding the credit card fee credit, and we have shared this with the relevant team to provide clearer guidance and communication.
Your feedback helps us continue improving our service.
Best regards,
WuKong Customer Support Team
I do not like the packages offered
I do not like the packages offered. It's too expensive and always in large packages, forcing customers to pay thousands. You are expensive!
Customers would rather pay < $300 for 1hr face to face lessons at a Chinese school (teachers also from China).
Wu Kong is more expensive than other competitors in the market. Not to mention it is only 30mins class. Competitor offer 45mins - 1hr for the slightly cheaper rate. WuKong to get 1 hr means you have to combine two 30 mins class.
Teachers are OK and depends on who you are assigned to. But overall, I felt when it comes to renewal, they try to lure you to commit to large packages, the larger it is the cheaper but it's very, very expensive! Money oriented obviously.
If the price is adjusted, it “may be” worth it.
30 January 2026
Reply from WuKong Education
Dear Customer,
Thank you for taking the time to share your experience with us. We understand your concerns regarding pricing, package options, and class arrangements, and we truly value your honest feedback. Your comments have been shared with the relevant team for review and improvement. We will continue working to refine our courses and services to better meet families’ needs.
WuKong remains committed to continuously enhancing the overall learning experience and service quality.
Best regards,
WuKong Customer Support Team
Chinese Lessons
Our son had a few Chinese lessons now, he is very excited! We are are happy with WuKong
27 January 2026
Reply from WuKong Education
Dear Customer,
Thank you for sharing your experience with us! We’re delighted to hear that your son is enjoying his Chinese lessons and feeling excited about learning. It’s wonderful to know that you’re happy with WuKong and the support from our team.
Your encouragement means a lot to us and motivates us to keep delivering engaging and high-quality classes.
Best regards,
WuKong Customer Support Team
My daughter has just started her…
My daughter has just started her Chinese lessons, but we are already excited with the excellent communication, the way the whole think works, the great choice of teachers, hours etc... everything is perfect, very well organised and I can see my daughter is actually learning and having a great time too! Thank you!!!!
26 January 2026
Reply from WuKong Education
Dear Athina,
Thank you so much for your kind feedback and support! We’re delighted to hear that your daughter has had such a positive start and that our communication, organization, and teaching team have met your expectations. It’s wonderful to know she is both learning effectively and enjoying her classes.
We truly appreciate your trust in WuKong and look forward to supporting her continued progress.
Best regards,
WuKong Customer Support Team
My son has had a amazing progress since…
My son has had a amazing progress since he has been studying with Wukong , with real Chinese teachers !
1 February 2026
Reply from WuKong Education
Dear Juan José Fuentes,
Thank you for sharing your wonderful feedback! We’re delighted to hear about your son’s great progress since learning with WuKong. It’s especially encouraging to know that our professional Chinese teachers have made a positive difference in his learning journey.
Your support means a lot to us and motivates us to keep improving our classes and services.
Best regards,
WuKong Customer Support Team
Excellent teachers and customer services
Excellent customer services. Very professional and nice teachers. Outstanding class design and customer platform/portal of the system. Highly recommended!
20 January 2026
Reply from WuKong Education
Dear Zewei Zhang,
Thank you for your wonderful feedback and recommendation! We’re delighted to hear that you’ve had a positive experience with our customer service, teachers, and class design. It’s great to know that our learning platform has also supported your journey smoothly.
Your recognition encourages us to continue delivering high-quality learning experiences at WuKong.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear A G,
Thank you for sharing your positive experience with us! We’re delighted to hear that our staff were attentive and knowledgeable during your time with WuKong. Providing thoughtful support and professional guidance to every family is always our priority.
Your encouragement means a lot to us and motivates us to keep improving our services.
Best regards,
WuKong Customer Support Team
Reply from WuKong Education
Dear Customer,
Thank you for your kind feedback! We're delighted to hear that you had a great experience and found our teachers professional and supportive.
Your recognition means a lot to us and encourages our team to continue delivering high-quality learning experiences. We truly appreciate your trust in WuKong.
Best regards,
WuKong Customer Support Team
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